Irodori-Koyo, Komono
Irodori-Koyo, Komono
Irodori-Koyo, Komono
Irodori-Koyo, Komono
Irodori-Koyo, Komono
+ 41 lainnya
Hotel

Irodori-Koyo

Komono

Review

Tripadvisor
Dari 71 review
Review yang paling membantu
RitaH2326
14 Nov 2018 - Pasangan
I went to the pick up station at 4 pm and missed the shuttle bus I booked at 3 pm. Unfortunately, I saw many buses from other hotels to pick up guests but no bus was arranged from this hotel. So I took the last public bus departing at 4:12 pm. Dinner was served in a small room and the food was not up to standard. Next day, it was raining so I had nothing to do and departed at 9:10 am.
J L
09 Sep 2019
We reserved a room for 4 nights and had to prepay. We then wanted to add a night at the end of our stay and remove the night at the beginning. Still wanted to stay their four nights, just wanted to switch one night and keep the other three nights exactly the same. Hotel said the only way we would be allowed to make a change was to cancel our entire reservation and rebook a new reservation. But when we asked if there would be availability, they said there would not be. So, they wouldn't make any changes to the reservation (wouldn't even let us cancel the first night and keep the other three). Their "solution" and "customer service" was to tell us to cancel our entire reservation and then not have any availability for us to make a new reservation. Apparently they just don't want our business. We're guessing they were overbooked and hoping to get rid of a booking, even though we had already paid for our booking. In any case, they were incredibly stubborn and unhelpful. We have been to Japan 17 times and have never experienced such horrible customer service with regard to reservations. On the contrary, other hotels have been incredibly helpful. We strongly encourage you to use other hotels in this part of Japan.
karen k
03 Des 2017 - Berlibur dengan teman
Thanks to all the smiling and friendly staff, we had a wonderful stay. The Front Manager Yuta Nakagawa San was especially helpful with his fluent English. We are also very thankful for the efficient shuttle service. Although the hotel is a little old and the outdoor bath a little inconvenient, we were happy with the clean and spacious room and common area. Vincent&Karen
TsubasaN2
17 Nov 2017
We had a great time staying in here. You can easily feel that they have put a lot of effort to make us a comfortable staying: the very nice and helpful staff who greeted us with big smile; the many beautiful yukata to be chosen; the delicate and delicious kaiseki cuisine (with lobsters, sashimi and beef); and the unique outdoor onsen right next to the trees that we have never tried before. Together they made our staying in here an unforgettable experience.😊
foowahboon
20 Nov 2017 - Berlibur dengan teman
Less than 5 minutes walk to Mt Gozaisho Ropeway Station. Staffs are very friendly and helpful. Hotel pickup to and fro from the nearest Kintetsu Yunoyama Onsen Station. Special thanks to Mr. Yuta Nakagawa who speaks good English, going all out to make our stay memorial. Although his work shift started at 10am (we were told by other staffs), he was at work at 8:30am to make sure the transport he arranged for us the day before was in order and to see us on our way.
Lokasi
8497 Komono
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
3 PM
Waktu check-out:
10 AM
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Irodori-Koyo?
Irodori-Koyo beralamat di 8497 Komono
Pukul berapa waktu check-in & check-out di Irodori-Koyo?
Waktu untuk check-in di Irodori-Koyo adalah mulai dari pukul 3 PM dan waktu check-out paling lambat pukul 10 am
Apa saja fasilitas yang tersedia di Irodori-Koyo?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Restoran
  • Lift
Fasilitas
Fasilitas Populer
Wifi
Parkir
Restoran
Lift
Olahraga, Spa & Rekreasi
Karaoke
Solarium
Berkuda
Ski
Ruang game
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Kesehatan & Medis
Sauna
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 71 review
Kebersihan
3.5
Kamar
3.5
Lokasi
4.0
Layanan
4.0
Nilai
3.5
Pasangan
11
Keluarga
35
Wisata sendiri
2
Berlibur dengan teman
11
Bisnis
2
RitaH2326
14 Nov 2018 - Pasangan
I went to the pick up station at 4 pm and missed the shuttle bus I booked at 3 pm. Unfortunately, I saw many buses from other hotels to pick up guests but no bus was arranged from this hotel. So I took the last public bus departing at 4:12 pm. Dinner was served in a small room and the food was not up to standard. Next day, it was raining so I had nothing to do and departed at 9:10 am.
J L
09 Sep 2019 -
We reserved a room for 4 nights and had to prepay. We then wanted to add a night at the end of our stay and remove the night at the beginning. Still wanted to stay their four nights, just wanted to switch one night and keep the other three nights exactly the same. Hotel said the only way we would be allowed to make a change was to cancel our entire reservation and rebook a new reservation. But when we asked if there would be availability, they said there would not be. So, they wouldn't make any changes to the reservation (wouldn't even let us cancel the first night and keep the other three). Their "solution" and "customer service" was to tell us to cancel our entire reservation and then not have any availability for us to make a new reservation. Apparently they just don't want our business. We're guessing they were overbooked and hoping to get rid of a booking, even though we had already paid for our booking. In any case, they were incredibly stubborn and unhelpful. We have been to Japan 17 times and have never experienced such horrible customer service with regard to reservations. On the contrary, other hotels have been incredibly helpful. We strongly encourage you to use other hotels in this part of Japan.
karen k
03 Des 2017 - Berlibur dengan teman
Thanks to all the smiling and friendly staff, we had a wonderful stay. The Front Manager Yuta Nakagawa San was especially helpful with his fluent English. We are also very thankful for the efficient shuttle service. Although the hotel is a little old and the outdoor bath a little inconvenient, we were happy with the clean and spacious room and common area. Vincent&Karen
TsubasaN2
17 Nov 2017 -
We had a great time staying in here. You can easily feel that they have put a lot of effort to make us a comfortable staying: the very nice and helpful staff who greeted us with big smile; the many beautiful yukata to be chosen; the delicate and delicious kaiseki cuisine (with lobsters, sashimi and beef); and the unique outdoor onsen right next to the trees that we have never tried before. Together they made our staying in here an unforgettable experience.😊
foowahboon
20 Nov 2017 - Berlibur dengan teman
Less than 5 minutes walk to Mt Gozaisho Ropeway Station. Staffs are very friendly and helpful. Hotel pickup to and fro from the nearest Kintetsu Yunoyama Onsen Station. Special thanks to Mr. Yuta Nakagawa who speaks good English, going all out to make our stay memorial. Although his work shift started at 10am (we were told by other staffs), he was at work at 8:30am to make sure the transport he arranged for us the day before was in order and to see us on our way.
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