One of the things we really liked about this ryokan is its accessibility to Kusatsu Bus Terminal (5min walk), the town's central, Yubatake (5min walk), and Sainokawara Park.
It was also very family-friendly. We brought our 1-year old baby along and there were no problems. The ryokan's staff were very accommodating and they brought colouring books for her entertainment during dinner. Not all ryokans accept infants so this experience was very pleasant for us.
Meals were held at the restaurant instead of in the room. I would have liked the setup in the room for a more authentic experience. However, dining at their restaurant was also very pleasant as it had good views of its Japanese garden which was particularly breathtaking during winter when it was partially covered in marshmallowy snow. Food wise, portion and taste met expectations.
There were private onsens for booking but these were really pricey. We went for its public onsens which were separated into male and female. Both male and female onsens have indoor and outdoor pools which also had views of their Japanese gardens. There were no crowds- most of the time I had the whole place to myself. The onsens were also very clean and were well-equipped with amenities and good quality toiletries from Shiseido.
The ryokan's staff cannot speak English. However, this was not a problem for us as they had signs with some basic translation in English. They also had a few Taiwanese staff, which made things even easier for us as we could converse in Mandarin.
Guests could choose their yukata at the lobby and there were a variety of pretty designs to choose from. It was better than some other ryokans I've stayed which provided plain designs at a lower quality. However, it also lacked the personal touch in the sense that the staff do not teach you how to wear them- there is an instruction manual provided in the room.
I would recommend this ryokan to families with young children.