Ki Niseko, Kutchan
Ki Niseko, Kutchan
Ki Niseko, Kutchan
Ki Niseko, Kutchan
Ki Niseko, Kutchan
+ 79 lainnya
Hotel

Ki Niseko

Kutchan

Review

Tripadvisor
Dari 508 review
Review yang paling membantu
pau510
12 Agt 2015 - Bisnis
Hotel Ki Niseko letaknya agak terpencil dan sulit dijangkau dari airport chitose. Hotel ini cocok untuk anda yang suka bermain ski pada saat winter dan bisa jadi pilihan menarik. Ada baiknya jika datang ke sini anda harus mengatur transportasi dari awal. Atau menggunakan jasa shuttle bus service Hotel dengan sejumlah biaya tentunya. Hotel Ki Niseko terletak di perbukitan, viewnya langsung menghadap arah Lake Toya. Di sekitarnya tidak terlalu banyak restoran atau toko, hanya ada tempat ski dan ski lift, memang lebih cocok untuk datang ke tempat ini di saat winter. Hotelnya sendiri tidak terlalu luas, mungkin hanya terdiri dari tidak sampai 100 kamar. Hampir semua kamar view langsung ke Lake Toya. Selain itu ada tempat untuk storage peralatan ski. Dalam kamar tersedia sofa dan pantry. Kamarnya modern dan sangat rapi, dengan bed yg empuk, dan amenities tersedia lengkap. Fasilitas hotel ada hotspring, restaurant, tempat penyimpanan peralatan ski. Hotspringnya untuk umum tapi terpisah antara pria dan wanita. Restorannya lebih seperti fushion modern dining restaurant. Suasananya juga sangat cozy. Harga hotel termasuk menengah ke atas, namun biasanya tamu disuguhkan makan pagi dan makan malam sepaket dengan harga hotel.
Anchun2014
28 Okt 2020
I would strongly advise that you don’t book at Ki Niseko. As many other comments below, the management are not flexible despite there is a pandemic. We booked for March 2020 but the Japanese government announced that flights from certain countries would stop. Also Hokkaido was under state of emergency. Our flights were cancelled and we got fully refunded without any issue. Ki Niseko refused to refund us our money. They offered an option to extend to next winter March 2021, but now that it looks highly unlikely that the government will reopen to foreign tourists until Q2 2021, Ki Niseko proposed the option to further extend the booking (or else lose your money). So if we do make it to Ki Niseko, that will be two years after we were supposed to stay there!!! This whole episode has left a sour taste as you can imagine. We are appalled at the lack of empathy from a Japanese hotel and would not recommend anyone to book there. Ki Niseko has showed ZERO compassion. Pandemic situation means nothing. The management is in a bubble thinking that this is the way to build a reputation. Read the management response to previous posts and you’ll gather the way they treat valued clients. We have been going to Niseko every year and there are so many hotel options. We wish we had not booked at Ki Niseko. Do yourself a favor and look elsewhere.
Nisekoite
13 Mar 2020
Came for several days this month, having stayed before it felt like coming back to a second home. The hospital and sense of service from the staff is something that I've seen with each visit, although some faces have changed the service has not deteriorated, quite the opposite. The offer of a shuttle bus to a different part of the resort was greatly appreciated (outside of normal operating periods). I appreciate it was less busy and this practice is not the norm - so a big thumbs up for the flexibility and hospitality.
CelB
10 Mar 2020
This year was our second time to stay at Ki for the ski season and we have already book for 2021 ! Everything is perfect. The service staff are friendly and go out of their way to assist. Bar staff are knowledgeable and make great cocktails. The breakfast buffet has both delicious Japanese and western food . The apartments are warm and very clean and minimalist, the beds are comfortable. The outdoor onsen is divine after skiing. The Concierge service can take care of booking ski lessons, arrange lift passes, ski hire etc. We love the ski in ski out convenience and the personalised boutique feel of Ki Niseko.
starzandmoon
09 Mar 2020
We originally planned to visit Ki Niseko for a ski trip in March. Despite the virus outbreak we felt that it was reasonably safe to go. The hotel reassured us that there were no cases and the made additional precautions. But we made the calculation without the Japanese government who puts everyone from their red list countries into 14 days quarantine. The hotel will surely respond it has been in their terms and conditions and of course it is everyone's responsibility to get travel insurance. Now since the Japanese government is not barring entry but rather forcing a 14 day quarantine most travel insurances will not cover the loss of a hotel cancellation. Well, instead you get a standardised email outlining the 'option 1' to just come and ski as originally planned. I thought at first that this is a joke but they meant it that way. Add insult to injury is probably not the first lesson in 'How to run a Hotel 101'. Option 2 was to cancel and forfeit the full cost of the hotel and claim from you insurance. Great insurance doesn't cover... see above. Option 3 is the most reasonable but also least accommodating. They just keep the full payment and tell you that you need to change the booking dates by May this year for March 2021... In addition the prices will adjust and you need to pay the higher 2021 prices when you come back. Is that how you treat your customers? Japansese hospitality looks very very different. I at least expected a free cancelation or a transfer into 2021 with a more flexible arrangement. Especially if the guest retains the trust with the hotel to come again in the next season, with the security of creating revenue next year and most important with a happy face. But this way be assured that you have many grumpy travellers in the next season who are forced to come back and pay higher prices...
Lokasi
183-43 Yamada
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
3 PM
Waktu check-out:
11 AM
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Ki Niseko?
Ki Niseko beralamat di 183-43 Yamada
Pukul berapa waktu check-in & check-out di Ki Niseko?
Waktu untuk check-in di Ki Niseko adalah mulai dari pukul 3 PM dan waktu check-out paling lambat pukul 11 am
Apa saja fasilitas yang tersedia di Ki Niseko?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
  • Spa
Fasilitas
Fasilitas Populer
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
Tersedia tiket ski
Penitipan peralatan ski
Berkuda
Ski
Ruang perawatan spa
Antar-jemput gratis ke pusat perbelanjaan
Penyewaan peralatan ski
Mendaki
Pelajaran ski
Tenis
Taman
Akses ski-masuk/ski-keluar
Spa layanan lengkap
Memancing
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Fasilitas Anak
Penitipan anak atau bayi (biaya tambahan)
Penitipan bayi atau anak
Klub anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 508 review
Kebersihan
5.0
Kamar
4.5
Lokasi
4.5
Layanan
4.5
Nilai
4.0
Pasangan
144
Keluarga
216
Wisata sendiri
18
Berlibur dengan teman
66
Bisnis
7
pau510
12 Agt 2015 - Bisnis
Hotel Ki Niseko letaknya agak terpencil dan sulit dijangkau dari airport chitose. Hotel ini cocok untuk anda yang suka bermain ski pada saat winter dan bisa jadi pilihan menarik. Ada baiknya jika datang ke sini anda harus mengatur transportasi dari awal. Atau menggunakan jasa shuttle bus service Hotel dengan sejumlah biaya tentunya. Hotel Ki Niseko terletak di perbukitan, viewnya langsung menghadap arah Lake Toya. Di sekitarnya tidak terlalu banyak restoran atau toko, hanya ada tempat ski dan ski lift, memang lebih cocok untuk datang ke tempat ini di saat winter. Hotelnya sendiri tidak terlalu luas, mungkin hanya terdiri dari tidak sampai 100 kamar. Hampir semua kamar view langsung ke Lake Toya. Selain itu ada tempat untuk storage peralatan ski. Dalam kamar tersedia sofa dan pantry. Kamarnya modern dan sangat rapi, dengan bed yg empuk, dan amenities tersedia lengkap. Fasilitas hotel ada hotspring, restaurant, tempat penyimpanan peralatan ski. Hotspringnya untuk umum tapi terpisah antara pria dan wanita. Restorannya lebih seperti fushion modern dining restaurant. Suasananya juga sangat cozy. Harga hotel termasuk menengah ke atas, namun biasanya tamu disuguhkan makan pagi dan makan malam sepaket dengan harga hotel.
Anchun2014
28 Okt 2020 -
I would strongly advise that you don’t book at Ki Niseko. As many other comments below, the management are not flexible despite there is a pandemic. We booked for March 2020 but the Japanese government announced that flights from certain countries would stop. Also Hokkaido was under state of emergency. Our flights were cancelled and we got fully refunded without any issue. Ki Niseko refused to refund us our money. They offered an option to extend to next winter March 2021, but now that it looks highly unlikely that the government will reopen to foreign tourists until Q2 2021, Ki Niseko proposed the option to further extend the booking (or else lose your money). So if we do make it to Ki Niseko, that will be two years after we were supposed to stay there!!! This whole episode has left a sour taste as you can imagine. We are appalled at the lack of empathy from a Japanese hotel and would not recommend anyone to book there. Ki Niseko has showed ZERO compassion. Pandemic situation means nothing. The management is in a bubble thinking that this is the way to build a reputation. Read the management response to previous posts and you’ll gather the way they treat valued clients. We have been going to Niseko every year and there are so many hotel options. We wish we had not booked at Ki Niseko. Do yourself a favor and look elsewhere.
Nisekoite
13 Mar 2020 -
Came for several days this month, having stayed before it felt like coming back to a second home. The hospital and sense of service from the staff is something that I've seen with each visit, although some faces have changed the service has not deteriorated, quite the opposite. The offer of a shuttle bus to a different part of the resort was greatly appreciated (outside of normal operating periods). I appreciate it was less busy and this practice is not the norm - so a big thumbs up for the flexibility and hospitality.
CelB
10 Mar 2020 -
This year was our second time to stay at Ki for the ski season and we have already book for 2021 ! Everything is perfect. The service staff are friendly and go out of their way to assist. Bar staff are knowledgeable and make great cocktails. The breakfast buffet has both delicious Japanese and western food . The apartments are warm and very clean and minimalist, the beds are comfortable. The outdoor onsen is divine after skiing. The Concierge service can take care of booking ski lessons, arrange lift passes, ski hire etc. We love the ski in ski out convenience and the personalised boutique feel of Ki Niseko.
starzandmoon
09 Mar 2020 -
We originally planned to visit Ki Niseko for a ski trip in March. Despite the virus outbreak we felt that it was reasonably safe to go. The hotel reassured us that there were no cases and the made additional precautions. But we made the calculation without the Japanese government who puts everyone from their red list countries into 14 days quarantine. The hotel will surely respond it has been in their terms and conditions and of course it is everyone's responsibility to get travel insurance. Now since the Japanese government is not barring entry but rather forcing a 14 day quarantine most travel insurances will not cover the loss of a hotel cancellation. Well, instead you get a standardised email outlining the 'option 1' to just come and ski as originally planned. I thought at first that this is a joke but they meant it that way. Add insult to injury is probably not the first lesson in 'How to run a Hotel 101'. Option 2 was to cancel and forfeit the full cost of the hotel and claim from you insurance. Great insurance doesn't cover... see above. Option 3 is the most reasonable but also least accommodating. They just keep the full payment and tell you that you need to change the booking dates by May this year for March 2021... In addition the prices will adjust and you need to pay the higher 2021 prices when you come back. Is that how you treat your customers? Japansese hospitality looks very very different. I at least expected a free cancelation or a transfer into 2021 with a more flexible arrangement. Especially if the guest retains the trust with the hotel to come again in the next season, with the security of creating revenue next year and most important with a happy face. But this way be assured that you have many grumpy travellers in the next season who are forced to come back and pay higher prices...
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