Tokyu Stay Ikebukuro

[About room cleaning]
·For consecutive nights
"Simple cleaning" is a preference system.
If you wish, please put out the cleaning card in front of the door.
Simple cleaning refers to face towels, bath towels, bath mats, nightwear, and garbage collection in the trash can.
·If you stay for more than 7 nights
In addition to the simple cleaning mentioned above, "room cleaning" will be carried out once a week.
Bed makeup, replacement of towels and nightwear, replenishment of indoor equipment, indoor cleaning, and collection of garbage in the trash can.
※Additional room cleaning is available at an additional charge.
※Please contact the front desk for details.

Check-in or check-out outside the mentioned hours may be subject to an additional charge.
Please note that guests over 6 years old are considered as adults.
Please note that the hotel does not provide extra bed or baby cot in any room.
The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
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●Information about the invoice system starting in October 2023
Advance payment reservations are not compatible with Japan's domestic invoice system (eligible invoices/receipts).
Please note that if you make a reservation with advance payment, we will not be able to issue a receipt at the hotel.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
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Construction on the exterior walls of our hotel is scheduled from June 1st to September 30th, 2024.