First, the staff is great. You could not ask for better.
But, as a long term resident this place is not the best.
The Gym is pretty good.
Beds a great.
Furniture and decor is nice.
Kitchen is very good.
Now the bad.
The restaurant is good, but a bit over priced and they have no idea how to fry bacon.
The laundry can't seem to understand creases go in the front/back of pants not the sides; and they have no idea what starch is, even though it is on the laundry sheet.
Elevators didn't work for several weeks and it is 20 story building (only one working at one point). Manager said they were made by a Malaysian company, which is now out of business. Should have gone to Otis, but instead they went cheap, like many of the other things here. Working now, after many weeks with one elevator. Thanks Guy (General Manager. pronounced Gee) for getting the elevators back up and running. Guy is a good man, works hard to make you happy given the poor quality build of this "Hotel".
A/C not working now. They told me Russian guys will come and fix. What? Buy A/C from a country with cold weather?? What do they know about A/C. Week later, still not working. Apartment is in the 30s, even though all curtains closed and thermostat set on 15. Should have bought A/C from US not Russia. America knows A/C. I guess they went cheap again.
The TV. a very small 37 inch and although "Technically" HD but not really in the modern world, not even 720p. I looked at the model number and they were last made in 2004, so 14 years old. Come on Marriott, not even 720p, 4k is the standard now, it's 2018. Even in 2004 1080p was the standard. Do you think they went cheap?