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Lodge

Soutchai Resort

Xaysetha

Review

Tripadvisor

Dari 10 review

Review yang paling membantu

filipzekavica

15 Mar 2020

nice place to stay in vientiane. its in the center of the city, 5 min from mekong river. thee room looked clean, with wifi, tv, ac... the staff were really polite and they all speak english. they also have the tourist agency, i think the biggest one in laos, right next to the hostel, so you can book a bus or a van if you want to travel somewhere else. they also have an amazing resort just 45 minuters away from the hostel, which i also recommend 5 starts for this place

donpablohahn

19 Jan 2018 - Wisata sendiri

This--my first-ever online review--is in regard to the travel agency and hostel in Pakse: I showed up at 5:15pm with a prepaid, confirmed reservation I booked online the day before. The building was empty, locked, and the lights were shut off. A phone number was scribbled on a piece of paper taped to the door. After contacting the owner, I was promised someone would come within 20 minutes to let me in. After 40 minutes, I attempted to contact the owner again for a status update but there was no response. After 90 minutes of waiting and still no response from the owner, I gave up and stayed somewhere else. Do you want to try to book this place and stay here? Good luck.

CFORBES93

21 Okt 2016 - Pasangan

We arrived to their office from Vang Vieng after a decent journey so decided to book our journey to Chiang Mai for the following day ('Super VIP' bus for 26,000). Partially our fault for not searching reviews beforehand but this was by far the worst company we've used across the whole of S.E Asia! Our guide just left us at the border without telling us where we needed to be, then at Nong Khai where we were supposed to board our 'Super VIP' bus, we were told it was overbooked and we had to cram in a mini-van. After some back and forth, the woman agreed to give us 800 baht as compensation, but then demanded we pay 900 baht for the mini-van! The bus left before us with plenty of empty seats but not a single tourist on sight. Seems like they sell the overpriced tickets to tourists, then let the locals us them and chuck everyone else in a hostel for the night or in the vans (our van was full of people who had the same problem). No customer service at all, judging by others reviews the company is not genuine at all, avoid!!

OrchyB

06 Des 2015 - Berlibur dengan teman

The room is just about passable for one night. The bathroom was foul, didn't shower the next day. Wifi didn't work. Just be very wary of booking with the travel agency as they massively ripped us off with a promised direct and fast bus ticket but sent us in a tuktukn to pick up a local bus which took twice the amount of time and the seats were broken, I don't mind travelling in local busses but not when I have paid for better transport. They overcharged us. Do not use this company.

Chi_lg

10 Agt 2015 - Berlibur dengan teman

It seems Soutchai's travel agency does not have a tripadvisor page, so this review refers solely to their transportation service. Having travelled with this company in a minivan to Vang Vieng from Vientiane, we booked a sleeper bus with them, from Vang Vieng to Luang Prabang. The bus was supposed to leave at 10pm, and we were picked up by a tuk tuk at around half 9. After being driven around for around 10 minutes, we were informed that our sleeper bus had brake troubles and would not be coming. We were offered a regular public bus as an alternative, but having paid much more money for a sleeper bus, we asked for some of the money back - we were told that no money would be given back, so we refused the offer. We were then told that a sleeper bus was coming from Vientiane and that we could get onto that, but we would have to sleep on the floor - again, we asked for a partial refund, and this was not given. We then tried to reason with the driver, who, in turn, was exceedingly impolite and unprofessional - while trying to ask for clarification, he said things like 'I don't care what you have to say', 'I'm not listening, I go smoke', as well as immaturely mimicking our words. Eventually we managed to get money back, however we had to spend another night in Vang Vieng, losing valuable time in Luang Prabang. This is one of the most unprofessional companies I have ever travelled with, and would advise anyone to avoid it at all costs.