Had gone to this resort 3 years ago. 3 years ago, this place was very new and amazing.
However, last Friday we checked into the apartment it was terrible. The room 1106 was full of cig smell and the floor is sticky. I even found an empty can of Tiger beer under the sofa. The carpet had some nuts on it.
They used to provide body wash and shampoo but this time only a small bottle of shampoo. Thank God, all of us brought our toiletries. The towels used to be very clean and white. This time, all of it was with stains.
The bedsheet had stains too. Making the whole 3nights very uncomfortable. Housekeeping took more than 45mins to come to the room to clean.
In room 1105, there wasnt any bedroom slippers and one of the beds the bedsheet and pillow was stained and EXTREMELY SMELLY. My friend could not sleep in the end sleep on the sofa. Had even asked to change but still smell as bad.
However, the meals provided at Bayu Resturant at level 9 is good.
If you are looking for a function hall, this place is good. The sound system is good too.
Facilities are not as good. Swimming pool not so bad. The gym is simple, don't expect much.