Belum Adventure Camp, Hulu Perak
Belum Adventure Camp, Hulu Perak
Belum Adventure Camp, Hulu Perak
Belum Adventure Camp, Hulu Perak
Belum Adventure Camp, Hulu Perak
+ 10 lainnya
Hostel

Belum Adventure Camp

BANUN, Hulu Perak

Review

Tripadvisor
Dari 715 review
Review yang paling membantu
hannahwP1133ZV
07 Jan 2021
I contacted Belum Rainforest Resort after seeing that they required group bookings of 10 or more (after nearly 9 months of Covid disruptions, I totally understood why!). The lovely Abby comminucated with me over whatsapp, was attentive, responsive and really great at catering to all my groups needs. 16 of us ended up staying for the 3d/2n package is the Azlani rooms which were beautiful, with seriously comfy beds (we are planning to come back again though to try out the 18 person villa!). The staff at Belum made our stay so enjoyable, the food was plentiful and delicious, Wy and Abby were always around to answer any of our questions and despite some of the resort being closed for renovations we still had a wonderful time in the large dining hall and using one of the villa's pool. Abby even went out to secure me a birthday cake for one of our friends, complete with staff singing happy birthday as well. Our excursion day was spent largely in torrential rain, but Raul and Hafiz were excellent guides, informative and caring (especially with some of our leech episodes haha) and did a wonderful job out on a wet boat all day despite not feeling great themselves. We loved our bamboo rafting and will definitely be down to come back and enjoy the beautful views from the pool and sunset decks in some sunnier weather. We also learnt about their beehives and got to taste the honey. This resort is gorgeous, our rooms were modern and well maintained, the resort has lots of places to explore, it feels like you're still part of the jungle without the creepy crawlies and 'roughing it' you sometimes have to experience, and the packages they offer are very reasonable for such a lovely spot. Thanks Belum team - us teachers from Penang will definitely be back again!
TravelToHar
06 Apr 2021
Amazing rainforest located in Gerik , Perak ! We were treated exclusively by Abby and the team from Belum resort , as first timer venture into the jungle trip ( 13 do us including 3 kids ) was extremely exited . Filled with curiosity and fears ( Leeches ) RAUL and ( RamBo ) were two of the jungle hero who lead us to the adventure jungle trip . Exclusive resort with excellent service by IZZAT and staffs . The villa where we stayed is cosy , clean and well maintained, in the middle of the jungle surrounded all the nature creatures....🦜πŸ¦₯πŸ˜πŸ¦§πŸŸπŸ¦—πŸœπŸ¦‹πŸ›πŸͺ±πŸ΅ and good landscaping . Thank to landscape specialist ABO who provide us very informative knowledge ! Thanks BELUM team , will definitely be back again !
lohclean527
19 Okt 2020
Booked and confirmed houseboat for 3d 2n excursion for friends and family. No additional SOP conditions was relayed to us 2 months after booking, except for reduced pax in boat allowed. 3 wks before trip, we were informed to change it to a 2d 1n trip, as per SOP conditions and they even DOUBLE the houseboat rate we booked per night which was confirmed earlier. Manager was not accommodating to assist us.
ABO_travelling
17 Sep 2020 - Keluarga
Just like the previous commenter, I was asked to cancel but nowhere in the message was an offer made for a full refund. I do not want to reschedule, I want a refund. And yesterday I proceeded to make a cancellation with the option of "waiving fees" on Booking app, however there is no reply after 24 hours. And today I tried again to proceed with cancellation with the same option, but there no longer is a choice to waive fees ie get full refund anymore. So yes, I agree with the previous commenter, this is an unethical property owner out to fleece people during this difficult time. Kindly reply to my query on Booking app if this is not your intention. πŸ‘ŽπŸ‘ŽπŸ‘Ž
ninaf539
03 Jul 2020 - Keluarga
I am disappointed in your response because of your response time, your commitment to refund and failure to do so and the ethics to keep our money not having for filled the booking. Our booking for the 13th-15th of April was not able to go ahead due to your closure. On the 27th of April your management committed to a refund, β€˜we will definitely process with your refund.’ On the 25th June a letter was received, β€˜truly sorry as no refunds is allowed by the management at this time. However, rest assured that your money will not be forfeited, as we do allow for reservations to be rescheduled to a future date.’ I have several problems with this letter. Firstly, receiving it in June, way after MCO has finished. The reputation of your establishment and customer relationship service should be maintained at this time and 2 months is not acceptable. Secondly, perhaps most shockingly, is the retraction of your commitment to refund, which damages your reputation. The commitment to refund came from your management. Thirdly, I am not rest assured that my money will not be forfeited. We’re leaving Maylaysia and it’s not possible to rebook. Lastly, upon contacting you on 26th June about this weekend (4th July) before we leave I still haven’t had a response. Therefore I have little faith in your customer service. I would appreciate an adequate resolution on this today. The commitment to your email on the 27th April is expected.
Lokasi
Pulau Banding, Hulu Perak
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Belum Adventure Camp?
Belum Adventure Camp beralamat di Pulau Banding, Hulu Perak
Pukul berapa waktu check-in & check-out di Belum Adventure Camp?
Waktu untuk check-in di Belum Adventure Camp adalah mulai dari pukul 2 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Belum Adventure Camp?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Fasilitas
Fasilitas Populer
Parkir
Restoran
Resepsionis 24 Jam
Olahraga, Spa & Rekreasi
β€’
Fasilitas barbekyu
β€’
Area piknik
β€’
Taman
Hewan Peliharaan
β€’
Hewan peliharaan tidak diperbolehkan
Fasilitas Umum
β€’
Restoran
Β 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 715 review
Kebersihan
4.0
Kamar
3.5
Lokasi
4.0
Layanan
3.5
Nilai
3.0
Pasangan
289
Keluarga
205
Wisata sendiri
16
Berlibur dengan teman
107
Bisnis
25
hannahwP1133ZV
07 Jan 2021 -
I contacted Belum Rainforest Resort after seeing that they required group bookings of 10 or more (after nearly 9 months of Covid disruptions, I totally understood why!). The lovely Abby comminucated with me over whatsapp, was attentive, responsive and really great at catering to all my groups needs. 16 of us ended up staying for the 3d/2n package is the Azlani rooms which were beautiful, with seriously comfy beds (we are planning to come back again though to try out the 18 person villa!). The staff at Belum made our stay so enjoyable, the food was plentiful and delicious, Wy and Abby were always around to answer any of our questions and despite some of the resort being closed for renovations we still had a wonderful time in the large dining hall and using one of the villa's pool. Abby even went out to secure me a birthday cake for one of our friends, complete with staff singing happy birthday as well. Our excursion day was spent largely in torrential rain, but Raul and Hafiz were excellent guides, informative and caring (especially with some of our leech episodes haha) and did a wonderful job out on a wet boat all day despite not feeling great themselves. We loved our bamboo rafting and will definitely be down to come back and enjoy the beautful views from the pool and sunset decks in some sunnier weather. We also learnt about their beehives and got to taste the honey. This resort is gorgeous, our rooms were modern and well maintained, the resort has lots of places to explore, it feels like you're still part of the jungle without the creepy crawlies and 'roughing it' you sometimes have to experience, and the packages they offer are very reasonable for such a lovely spot. Thanks Belum team - us teachers from Penang will definitely be back again!
TravelToHar
06 Apr 2021 -
Amazing rainforest located in Gerik , Perak ! We were treated exclusively by Abby and the team from Belum resort , as first timer venture into the jungle trip ( 13 do us including 3 kids ) was extremely exited . Filled with curiosity and fears ( Leeches ) RAUL and ( RamBo ) were two of the jungle hero who lead us to the adventure jungle trip . Exclusive resort with excellent service by IZZAT and staffs . The villa where we stayed is cosy , clean and well maintained, in the middle of the jungle surrounded all the nature creatures....🦜πŸ¦₯πŸ˜πŸ¦§πŸŸπŸ¦—πŸœπŸ¦‹πŸ›πŸͺ±πŸ΅ and good landscaping . Thank to landscape specialist ABO who provide us very informative knowledge ! Thanks BELUM team , will definitely be back again !
lohclean527
19 Okt 2020 -
Booked and confirmed houseboat for 3d 2n excursion for friends and family. No additional SOP conditions was relayed to us 2 months after booking, except for reduced pax in boat allowed. 3 wks before trip, we were informed to change it to a 2d 1n trip, as per SOP conditions and they even DOUBLE the houseboat rate we booked per night which was confirmed earlier. Manager was not accommodating to assist us.
ABO_travelling
17 Sep 2020 - Keluarga
Just like the previous commenter, I was asked to cancel but nowhere in the message was an offer made for a full refund. I do not want to reschedule, I want a refund. And yesterday I proceeded to make a cancellation with the option of "waiving fees" on Booking app, however there is no reply after 24 hours. And today I tried again to proceed with cancellation with the same option, but there no longer is a choice to waive fees ie get full refund anymore. So yes, I agree with the previous commenter, this is an unethical property owner out to fleece people during this difficult time. Kindly reply to my query on Booking app if this is not your intention. πŸ‘ŽπŸ‘ŽπŸ‘Ž
ninaf539
03 Jul 2020 - Keluarga
I am disappointed in your response because of your response time, your commitment to refund and failure to do so and the ethics to keep our money not having for filled the booking. Our booking for the 13th-15th of April was not able to go ahead due to your closure. On the 27th of April your management committed to a refund, β€˜we will definitely process with your refund.’ On the 25th June a letter was received, β€˜truly sorry as no refunds is allowed by the management at this time. However, rest assured that your money will not be forfeited, as we do allow for reservations to be rescheduled to a future date.’ I have several problems with this letter. Firstly, receiving it in June, way after MCO has finished. The reputation of your establishment and customer relationship service should be maintained at this time and 2 months is not acceptable. Secondly, perhaps most shockingly, is the retraction of your commitment to refund, which damages your reputation. The commitment to refund came from your management. Thirdly, I am not rest assured that my money will not be forfeited. We’re leaving Maylaysia and it’s not possible to rebook. Lastly, upon contacting you on 26th June about this weekend (4th July) before we leave I still haven’t had a response. Therefore I have little faith in your customer service. I would appreciate an adequate resolution on this today. The commitment to your email on the 27th April is expected.
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