Casabrina Vacation Villas, Raub
Casabrina Vacation Villas, Raub
Casabrina Vacation Villas, Raub
Casabrina Vacation Villas, Raub
Casabrina Vacation Villas, Raub
+ 25 lainnya
Hotel

Casabrina Vacation Villas

KAMPUNG SANG LEE, Raub

Review

Tripadvisor
Dari 45 review
Review yang paling membantu
NgGwen
25 Des 2018 - Keluarga
In October 2018 I paid in full for 2 night-stay in a villa that amounted to RM 2,560.00. When we arrived at the entrance gate on 24 Dec 2018, it was locked and nobody answered the telephone calls. After making a police report, a certain sergeant from the Commercial Crime Department in Pahang WhatsApp me (gotten my mobile number from the police report) advised "try to ask the owner to refund the payment..if still not refund..try to ask the tribunal for consumer claim under Ministry of Domestic Trade and Consumer Affairs asked how to do the claimed.."
LIng L
31 Jul 2018 - Berlibur dengan teman
We were there two weeks ago for a friends' bachelorette's trip. It was a wonderful and pleasant trip and the staff accomodated our requests happily. First of all, the room is big enough and that seven of us share the room comfortably. Prior to the trip, we inquired if the staff can arrange something special for our friend, Christine, who is getting married. Ken agreed to the request for a cake and upon asking what cake we want, we proposed Chocolate orange cake if it is possible. Upon check in, we are surprised by the secluded spot surrounded by nature and good view. It was a perfect spot for us to discuss about the wedding and spent a good weekend away from it all. The pool setting was amazing and we lounged by the pool and took some beautiful shots. In the evening, there is a large and cosy dining area by the pond in which we decorated and had delicious and beautifully presented dinner. The next morning, we woke up to bird chirpping and had a yoga session on the deck outside of the room. Afterwards, we took more pictures on the balcony and by the reception lounge. Ah Cai was very helpful and patient in taking that perfect shots for us! We also got maximum privacy and was provided with a walkie talkie to contact the staff had we required assistance. Ah Cai always arrived with the tools and items requested with a big smiling face. All in all, we highly suggest the place for such a girls trip away from the city. Bear in mind the wifi connection is not strong so we had good conversations instead. The facility was good and the bed was very large and comfortable. We are all admiring the architecture and it give us a relaxing stay. Thank you very much again Ken and Ah Cai. For accomodating us and making our stay so memorable. All seven of us enjoyed our time and thought it was too short. Highly recommend this place!
An M
18 Jun 2018 - Keluarga
I can no one recommend this place! The pictures you see on facebook or the website are not real! Thats a joke!! They are many many years old 😕! What we found in Victoria Suite was a total dirty place with a lot of dead bugs and dead flies in the bathroom. We are shocked what we get for such a high price! The bedsheets were dirty and damaged, the bed was dirty and painful to sleep on it, the furniture was dirty, the curtain were totally torn, the lamps were dirty, the chair were dirty, the pillows total dirty and the towels also dirty! No one would use these towels! No hot water to shower! Unbelievable!!! There were also a dead bug under the blanket in the bed, so that i was so happy to bring my own blankets and towels to lay on it! We left direct after woke up early in the morning after only one night - but paid for 2! I can not stay longer there with my baby! To dirty and unhygienic! Food is also cheap and nothing special and you have no choice! You have to take what you get - only until 8pm in the evening. This all has nothing to do with 5 stars! 2 Stars maximum! Not more!! Never again!! 😕👎🏻👎🏻 The only positive fact is, that we get the most of our money back! But the rest: disgusting!
BenT988
29 Mei 2018 - Pasangan
just checked out from casabrina earlier today. start with the good stuff:- very good and comfortable bed (read from an article that is a RM 50k worthy bed), huge bath tub (I stayed in the heliconia suite), friendly and accommodating hotel staff, very secluded location. the bad stuff? very rundown infrastructure (apparently the entire resort only has ONE fan remote controller and you have to keep going back (no land line in the room) to the reception desk asking the staff go over your room to switch on the fan or adjust the speed each time you need; spoiled TV speaker; broken sauna lock etc), insufficient toiletries (only 1 half-used toilet roll was provided and no sight of any tissue paper as well); poor/no wi-fi and phone connection in the room (you have to get out to the main lobby for a passable connection), swimming pool with algae, no house keeping provided (we have to also request separately for towels on day 1 and 2 because none was provided for), dusty mat, no mini bar or snack provided in the room at all (given how secluded this place is, the nearest town is 30mins drive away). Our package comes with complimentary breakfast and dinner but to be honest i find the quality very inferior (think bad coffee, jam, bread, re-fried wedges, burned roasted chicken, cheap sausage/ham, mouldy grapes). I have a strong suspicion (unproven) that this resort has changed management because it is nothing like what i read on article dated 5-6 years ago. i feel the resort staffs did whatever they can with low budget/overhead provided for but is not good enough for me given how this place costs compared to other alternatives in its vicinity. a total shame how such a good potential resort getting run into the ground. 1 point for the bed and 1 point for the staff - and that is me being extremely generous here. will not return. p/s: staying in heliconia suite for more than 2 nights and you will start developing cabin fever because there is no window at all in the room (no sunlight and no flowing air). suggest to stay in another suite if possible. better still, stay in another hotel.
I9488QTsharonl
06 Jan 2018 - Pasangan
The bathroom is spacious with big bathtub. However, the water pressure is very weak & water is not hot. i had to boiled the water in the kettle & pour it in the bathtub. I found some hair in the bathroom which is very disappointing. There is a small sauna room available but unfortunately it is not really hot. No wifi is available & I cant seem to have any phone service / reception when I'm inside the room. I has to get out from the room to get phone reception but limited. The infinity pool is quite small but the view is amazing with very nature & relaxing feel. Dinner & breakfast is provided in big portion.
Lokasi
Lot 1460, Jalan Tras, Mukim Tras
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
3 PM
Waktu check-out:
11 AM
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Casabrina Vacation Villas?
Casabrina Vacation Villas beralamat di Lot 1460, Jalan Tras, Mukim Tras
Pukul berapa waktu check-in & check-out di Casabrina Vacation Villas?
Waktu untuk check-in di Casabrina Vacation Villas adalah mulai dari pukul 3 PM dan waktu check-out paling lambat pukul 11 am
Apa saja fasilitas yang tersedia di Casabrina Vacation Villas?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Resepsionis 24 Jam
Apakah di Casabrina Vacation Villas tersedia fasilitas kolam renang?
Ya, di Casabrina Vacation Villas tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Resepsionis 24 Jam
Olahraga, Spa & Rekreasi
Fasilitas barbekyu
Akses kolam renang 24 jam
Kolam renang outdoor
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Layanan Hotel
Meja depan (buka jam tertentu)
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 45 review
Kebersihan
3.5
Kamar
4.0
Lokasi
4.5
Layanan
4.0
Nilai
3.5
Pasangan
13
Keluarga
11
Wisata sendiri
3
Berlibur dengan teman
14
Bisnis
2
NgGwen
25 Des 2018 - Keluarga
In October 2018 I paid in full for 2 night-stay in a villa that amounted to RM 2,560.00. When we arrived at the entrance gate on 24 Dec 2018, it was locked and nobody answered the telephone calls. After making a police report, a certain sergeant from the Commercial Crime Department in Pahang WhatsApp me (gotten my mobile number from the police report) advised "try to ask the owner to refund the payment..if still not refund..try to ask the tribunal for consumer claim under Ministry of Domestic Trade and Consumer Affairs asked how to do the claimed.."
LIng L
31 Jul 2018 - Berlibur dengan teman
We were there two weeks ago for a friends' bachelorette's trip. It was a wonderful and pleasant trip and the staff accomodated our requests happily. First of all, the room is big enough and that seven of us share the room comfortably. Prior to the trip, we inquired if the staff can arrange something special for our friend, Christine, who is getting married. Ken agreed to the request for a cake and upon asking what cake we want, we proposed Chocolate orange cake if it is possible. Upon check in, we are surprised by the secluded spot surrounded by nature and good view. It was a perfect spot for us to discuss about the wedding and spent a good weekend away from it all. The pool setting was amazing and we lounged by the pool and took some beautiful shots. In the evening, there is a large and cosy dining area by the pond in which we decorated and had delicious and beautifully presented dinner. The next morning, we woke up to bird chirpping and had a yoga session on the deck outside of the room. Afterwards, we took more pictures on the balcony and by the reception lounge. Ah Cai was very helpful and patient in taking that perfect shots for us! We also got maximum privacy and was provided with a walkie talkie to contact the staff had we required assistance. Ah Cai always arrived with the tools and items requested with a big smiling face. All in all, we highly suggest the place for such a girls trip away from the city. Bear in mind the wifi connection is not strong so we had good conversations instead. The facility was good and the bed was very large and comfortable. We are all admiring the architecture and it give us a relaxing stay. Thank you very much again Ken and Ah Cai. For accomodating us and making our stay so memorable. All seven of us enjoyed our time and thought it was too short. Highly recommend this place!
An M
18 Jun 2018 - Keluarga
I can no one recommend this place! The pictures you see on facebook or the website are not real! Thats a joke!! They are many many years old 😕! What we found in Victoria Suite was a total dirty place with a lot of dead bugs and dead flies in the bathroom. We are shocked what we get for such a high price! The bedsheets were dirty and damaged, the bed was dirty and painful to sleep on it, the furniture was dirty, the curtain were totally torn, the lamps were dirty, the chair were dirty, the pillows total dirty and the towels also dirty! No one would use these towels! No hot water to shower! Unbelievable!!! There were also a dead bug under the blanket in the bed, so that i was so happy to bring my own blankets and towels to lay on it! We left direct after woke up early in the morning after only one night - but paid for 2! I can not stay longer there with my baby! To dirty and unhygienic! Food is also cheap and nothing special and you have no choice! You have to take what you get - only until 8pm in the evening. This all has nothing to do with 5 stars! 2 Stars maximum! Not more!! Never again!! 😕👎🏻👎🏻 The only positive fact is, that we get the most of our money back! But the rest: disgusting!
BenT988
29 Mei 2018 - Pasangan
just checked out from casabrina earlier today. start with the good stuff:- very good and comfortable bed (read from an article that is a RM 50k worthy bed), huge bath tub (I stayed in the heliconia suite), friendly and accommodating hotel staff, very secluded location. the bad stuff? very rundown infrastructure (apparently the entire resort only has ONE fan remote controller and you have to keep going back (no land line in the room) to the reception desk asking the staff go over your room to switch on the fan or adjust the speed each time you need; spoiled TV speaker; broken sauna lock etc), insufficient toiletries (only 1 half-used toilet roll was provided and no sight of any tissue paper as well); poor/no wi-fi and phone connection in the room (you have to get out to the main lobby for a passable connection), swimming pool with algae, no house keeping provided (we have to also request separately for towels on day 1 and 2 because none was provided for), dusty mat, no mini bar or snack provided in the room at all (given how secluded this place is, the nearest town is 30mins drive away). Our package comes with complimentary breakfast and dinner but to be honest i find the quality very inferior (think bad coffee, jam, bread, re-fried wedges, burned roasted chicken, cheap sausage/ham, mouldy grapes). I have a strong suspicion (unproven) that this resort has changed management because it is nothing like what i read on article dated 5-6 years ago. i feel the resort staffs did whatever they can with low budget/overhead provided for but is not good enough for me given how this place costs compared to other alternatives in its vicinity. a total shame how such a good potential resort getting run into the ground. 1 point for the bed and 1 point for the staff - and that is me being extremely generous here. will not return. p/s: staying in heliconia suite for more than 2 nights and you will start developing cabin fever because there is no window at all in the room (no sunlight and no flowing air). suggest to stay in another suite if possible. better still, stay in another hotel.
I9488QTsharonl
06 Jan 2018 - Pasangan
The bathroom is spacious with big bathtub. However, the water pressure is very weak & water is not hot. i had to boiled the water in the kettle & pour it in the bathtub. I found some hair in the bathroom which is very disappointing. There is a small sauna room available but unfortunately it is not really hot. No wifi is available & I cant seem to have any phone service / reception when I'm inside the room. I has to get out from the room to get phone reception but limited. The infinity pool is quite small but the view is amazing with very nature & relaxing feel. Dinner & breakfast is provided in big portion.
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