The only good thing about this place is the free water. We’d paid a lot more than we usually would for a budget accommodation so we were expecting a nice place. We drew the short straw and were given the room right at the front of the hotel meaning our full room lit up red from the sign above the hotel, also it was near impossible to sleep as it’s on a main road and the cars go past very fast and very loudly. Other than this the WiFi didn’t work and the air con was rubbish. On our second day we’d struggled to get into contact with the hotel to explain our dissatisfaction but they were ignoring our whats app messages and no body was on reception. When we finally spoke to them they didn’t seem bothered, they said the WiFi was broken and that they had no other rooms to move us to, they didn’t even offer a refund or to move us to there other hotel. The customer service here is rubbish and if you pay for WiFi you should 100% have WiFi and if not you should be entitled to a small refund or discount.