Where to start...
No “welcome” or “how was your stay” or..anything from the miserable & unfriendly Malay staff.
The room was horrible: dark wood decor that showed up all of the dust & accumulated filth everywhere- the room simply wasn’t clean. During a MCO that is worrying as well as unacceptable. The bedding was clean; but the towel (you only get one) was stained.
The bathroom itself was horrific: dirty toilet, bath, shower & sinks.
The AC unit worked but was broken, leaked water all night & was noisy. But not noisy enough to drown out the noise of the 0530h call to prayer, being played thru fake boulders/speakers outside my villa.
The gym was old but most of the equipment worked. The gym carpet however was smelly & disgusting - it needs to be removed & tiled for hygiene reasons.
The pool is fine.
The breakfast was utter rubbish. I selected the fruit option - it was watermelon; nothing else. My colleague ordered eggs: they were clap cold.
So in sum this is a dreadful rancid hole of a ‘resort’. One which is tailored to the locals’ tastes; but one which is unsuitable for travellers/tourists.