We wanted a relaxing holiday with quality family time and that is exactly what we got!! The staff could not have been more helpful from my first email enquiry, through to check in/out and all interactions with staff throughout our stay.
We booked the one bedroom Villa Serai with private pool. It was lovely to have our own space to relax in and the villa is really spacious with bedroom/en suite in a separate villa to one side and the kitchen/dining/lounge/separate toilet in another villa joined by a covered deck.
It was my husband's birthday so he was pleasantly surprised to find a birthday message, chocolate cake and bottle of sparkling grape juice on arrival. There were also toys set up in the lounge and bathroom for our young son, along with a port a cot.
We had booked the meal package with our reservation, we had a choice of 3 different breakfast packages each day, with a buffet breakfast in the Club House on the Sunday morning. Dinner each night was a set menu which included entrees, mains and deserts, they also provide a kids menu that you can order from for the youngsters. Dietary requirements can be accommodated with advance notice. The food was really delicious and there was plenty of it! We also had the option of eating in the Club House or our Villa, we chose our Villa as it was more relaxing with our son, they brought everything required and set it up on our dining table, also clearing everything away when we called once we had finished.
The kitchen does have a decent sized fridge, cooktop, microwave and toaster, and basic cooking utensils so you can cook some meals if you wanted. We were impressed with the recycling bins in the kitchen which we find rare in Malaysia.
The manicured grounds of the entire property are gorgeous with lots of stunning flowers. The peace and quiet was a welcome break from the noise of KL but only a quick 45 minute drive which means it's a great location for a weekend away. The sound of the waterfall running into our private pool was so relaxing and our son loved being able to swim as much as he wanted.
My husband enjoyed a massage, whilst I had a facial and body scrub. The treatments were done by the side of our pool whilst listening to the birds. A staff member also happily kept our young son entertained so we could enjoy our treatments at the same time.
We had asked for a late check out if possible and were lucky to be able to enjoy the villa until 2pm on Sunday. I would definitely recommend this place and we will certainly be back, but next time will be looking to stay longer.