We booked the room at 2pm, we arrived at 4pm/5pm or so. 1st, this hotel screwed up with my booking - no booking under my name, and not the same price (higher). After a while, we managed to get our room (3 bed rooms "apartment") and guess what? The room is still dirty! No one make up that room. Went down again and complaint. Have to wait for an hour plus before we get our room. Not happy.
Got into the room... the mattresses? Titanic! We all could sink in our own mattress! The shared bathroom/toilet way too small. We are not expecting a dry toilet and wet bathroom but the size and shower over toilet is just ridiculous.
When we check-out the next morning, I tried to get a little discount from amount that we've paid when we checked in yesterday (for all the mistake they did and the room condition) but nahhh... they don't care. For the price that we've paid and to take the distance to the city if we wanna take that to our account, it was just not worth it.
Oh, the wifi only available in a lobby/communal area. We stayed at the 3rd floor, no wifi available.