Garden View Hotel, Jempol
Garden View Hotel, Jempol
Garden View Hotel, Jempol
Garden View Hotel, Jempol
Garden View Hotel, Jempol
+ 25 lainnya
Hotel

Garden View Hotel

BAHAU, Jempol

Review

Tripadvisor
Dari 23 review
Review yang paling membantu
yslserene
05 Mar 2020 - Keluarga
On 4 March around 9pm or so, I have intended to book 2 rooms for 4 April, but not sure why or how, after I have paid for the rooms I realised it was booked for 4 March instead of 4 April. I have immediately contacted Agoda (since the booking was through Agoda), but was told they were unable to assist. I then contacted OYO customer service to seek their assistance to help me to amend the date to 4 April and I dont mind paying any extra fees charge but was again told they cant help me since its their policy if I dont check in on that date they will charge me and wont help me to amend the date. It just seems so absurb and heartless considering its already late at nite. How can an organisation be so inhumane as to punish a custome for a genuine error. And it's so irresponsible for both Agoda and OYO to just wash their hands off by pushing me to each other so that both of them dont have to act on it. I have persistently contacted both parties few times to beg for assistance but each time same response unable to assist. Is this what you call customer service? And do you feel its alright to cheat customer money this way?
RatnamR11
27 Des 2019
Stayed here for a night as needed to attend a wedding dinner. Overall the room was not bad. There are shops and a supermarket in walking distance from the hotel. Staff were friendly. The elevator is limited to only one part of the hotel, so visitors on the other side of the hotel need to walk the whole floor to get to the elevator.
mimiku1
12 Jun 2019 - Keluarga
We purchase hotel room agoda for two nights include breakfast. Its a king deluxe. Upon checkin they accidently gave superior king(lower standard) They apologise but uts a hassle for us to move. First day breakfast, its tasteless. Food always run out and very slow to top up or refill. Second day to my suprise, the restaurant say im NOT ELIGIBLE FOR BREAKFAST bcus i booked from ONLINE.. What is this ? Yesterday i ate just fine. Hotel proclaim agoda system not update on breakfst . So i had to call agoda to make things clear. And agoda confirm im entitle for breakfast. It wasnt tasty though and they so slow to refill the food. The toilet lack of scubbing. Bed got stains. And superior room got funny smell. Lucky we move to deluxe room. I will not stay here again. Bad service, bad food , bad hotel. Its OYO hotel btw.. Its rebrand from ERA HOTEL
Daz_Lon
14 Mei 2019 - Bisnis
I booked this hotel because it was convenient for getting the 2am jungle train from bahau to tumput. I had just fly from manila to klia2 arrive 1am so I had no sleep. I arrive at the hotel at 9am. I tried to explain to 3 different (brainless) people I'd like to check in early and I'll be checking out at 1am but it was a complete waste of time. It was like taking to a brick wall. First I was told if I checked in at 9am they will charge me for an additional night. Then the story changed to no room available (which was a complete lie) the hotel was at 10% capacity at best. finally after an hour of talking among themselves they said I can check in at 12pm. No consideration or understanding whatsoever. These heartless people made me waited in the lobby for 3 hours and the ac didn't work it was hotter inside than outside. Not even a glass of service water was offered, the aircon didn't work it was hotter inside than outside I ended up getting a headache. As for the room only 1 socket outlet in the entire room and it's near the bathroom rather than at the bedside. Sink was dirty. Shower was leaking. Provided kettle but no coffee cups or coffee (what's the point) The bed seriously uncomfortable (thank God I wasn't sending the night. Is this customer service? Is this Malaysian hospitality? Is this the way to treat foreigner to your country? I think the staff and management should be ashamed of themselves. On the booking website it states complimentary early check-in between 10am and 12pm. But obviously the people running the hotel have neither principles nor integrity to honour.
SheikhAzree
13 Okt 2018 - Keluarga
The hotel is comfortable but lacks room choices for families. The whole place smells weird as well. The staff were quite friendly & accomodated most of our questions and requests. I would rate the staff as 5 out of 5. The facilities are quite okay as they have a karaoke, restaurant as well as other facilities which means you don’t have to go out of the hotel in search of things to do. What I believe can be improved is the choices of rooms. Not much choice in the breakfast buffet too.
Lokasi
39 Jalan Tasik Bahau 1,Pusat Perniagaan, Negeri Sembilan
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Garden View Hotel?
Garden View Hotel beralamat di 39 Jalan Tasik Bahau 1,Pusat Perniagaan, Negeri Sembilan
Pukul berapa waktu check-in & check-out di Garden View Hotel?
Waktu untuk check-in di Garden View Hotel adalah mulai dari pukul 2 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Garden View Hotel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
  • Lift
Fasilitas
Fasilitas Populer
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Lift
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Fasilitas Umum
Porter/bell-boy
Lift
Properti bebas-rokok
Restoran
Layanan Hotel
Resepsionis 24 jam
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.0
Dari 23 review
Kebersihan
3.0
Kamar
2.5
Lokasi
4.0
Layanan
4.0
Nilai
3.5
Pasangan
2
Keluarga
11
Wisata sendiri
1
Berlibur dengan teman
1
Bisnis
4
yslserene
05 Mar 2020 - Keluarga
On 4 March around 9pm or so, I have intended to book 2 rooms for 4 April, but not sure why or how, after I have paid for the rooms I realised it was booked for 4 March instead of 4 April. I have immediately contacted Agoda (since the booking was through Agoda), but was told they were unable to assist. I then contacted OYO customer service to seek their assistance to help me to amend the date to 4 April and I dont mind paying any extra fees charge but was again told they cant help me since its their policy if I dont check in on that date they will charge me and wont help me to amend the date. It just seems so absurb and heartless considering its already late at nite. How can an organisation be so inhumane as to punish a custome for a genuine error. And it's so irresponsible for both Agoda and OYO to just wash their hands off by pushing me to each other so that both of them dont have to act on it. I have persistently contacted both parties few times to beg for assistance but each time same response unable to assist. Is this what you call customer service? And do you feel its alright to cheat customer money this way?
RatnamR11
27 Des 2019 -
Stayed here for a night as needed to attend a wedding dinner. Overall the room was not bad. There are shops and a supermarket in walking distance from the hotel. Staff were friendly. The elevator is limited to only one part of the hotel, so visitors on the other side of the hotel need to walk the whole floor to get to the elevator.
mimiku1
12 Jun 2019 - Keluarga
We purchase hotel room agoda for two nights include breakfast. Its a king deluxe. Upon checkin they accidently gave superior king(lower standard) They apologise but uts a hassle for us to move. First day breakfast, its tasteless. Food always run out and very slow to top up or refill. Second day to my suprise, the restaurant say im NOT ELIGIBLE FOR BREAKFAST bcus i booked from ONLINE.. What is this ? Yesterday i ate just fine. Hotel proclaim agoda system not update on breakfst . So i had to call agoda to make things clear. And agoda confirm im entitle for breakfast. It wasnt tasty though and they so slow to refill the food. The toilet lack of scubbing. Bed got stains. And superior room got funny smell. Lucky we move to deluxe room. I will not stay here again. Bad service, bad food , bad hotel. Its OYO hotel btw.. Its rebrand from ERA HOTEL
Daz_Lon
14 Mei 2019 - Bisnis
I booked this hotel because it was convenient for getting the 2am jungle train from bahau to tumput. I had just fly from manila to klia2 arrive 1am so I had no sleep. I arrive at the hotel at 9am. I tried to explain to 3 different (brainless) people I'd like to check in early and I'll be checking out at 1am but it was a complete waste of time. It was like taking to a brick wall. First I was told if I checked in at 9am they will charge me for an additional night. Then the story changed to no room available (which was a complete lie) the hotel was at 10% capacity at best. finally after an hour of talking among themselves they said I can check in at 12pm. No consideration or understanding whatsoever. These heartless people made me waited in the lobby for 3 hours and the ac didn't work it was hotter inside than outside. Not even a glass of service water was offered, the aircon didn't work it was hotter inside than outside I ended up getting a headache. As for the room only 1 socket outlet in the entire room and it's near the bathroom rather than at the bedside. Sink was dirty. Shower was leaking. Provided kettle but no coffee cups or coffee (what's the point) The bed seriously uncomfortable (thank God I wasn't sending the night. Is this customer service? Is this Malaysian hospitality? Is this the way to treat foreigner to your country? I think the staff and management should be ashamed of themselves. On the booking website it states complimentary early check-in between 10am and 12pm. But obviously the people running the hotel have neither principles nor integrity to honour.
SheikhAzree
13 Okt 2018 - Keluarga
The hotel is comfortable but lacks room choices for families. The whole place smells weird as well. The staff were quite friendly & accomodated most of our questions and requests. I would rate the staff as 5 out of 5. The facilities are quite okay as they have a karaoke, restaurant as well as other facilities which means you don’t have to go out of the hotel in search of things to do. What I believe can be improved is the choices of rooms. Not much choice in the breakfast buffet too.
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