Gem Beach Resort, Kuala Terengganu
Gem Beach Resort, Kuala Terengganu
Gem Beach Resort, Kuala Terengganu
Gem Beach Resort, Kuala Terengganu
Gem Beach Resort, Kuala Terengganu
+ 57 lainnya
Resort

Gem Beach Resort

BATU RAKIT, Kuala Terengganu

Review

Tripadvisor
Dari 13 review
Review yang paling membantu
helynalynn
06 Mei 2018 - Keluarga
resort masih berfungsi, tp mcm rumah hantu je sbb menyeramkan waktu mlm..lampu malap, sunyi, masa kami stay sana pun nasib ade pengunjung lain yg stay 2 hari juga..kalau x mmg sgt seram..breakfast pun ala cart sbb xde ramai pengunjung pun..kolam mmg diselenggara tp xde pun rse nk swimming.. bantal extra pun kne bayar.. resort ade air kolam ikan yg bertakung, byk nyamuk aedes..bilik ok, selesa tp tula mlm nk selak.langsir pun takot.. sbb suram..xde shampoo atau shower bath pun..cuma bagi seketul.sabun je sehari..
shameal
27 Jan 2020 - Keluarga
We went for a super short holiday and choose to stay at this hotel. Booking was done thru a booking engine. Every photos posted on booking engine were great until we found out the truth when we checked in. It is like an abandon project. The surrounding is horrible and not well kept. The fountain did not work. The first impression was like its an haunted place. We booked few rooms but were separated into two blocks due to disfunction of the rooms (107 rooms in total). Coffee house totally out of service. In general, rooms we stayed in are Ok..water pressure ok, lighting ok..tho its basic, but its ok for us. But the hotel itself is not well maintained. They should stop operation, do the upgrading, enhance the basic facilities and ofer again to public. As of now, I do not recommend people to check in here. Let them improve their services and offer best Malaysia hospitality to all.
AdeGan123
19 Jul 2016 - Keluarga
In fact they deserve NO STAR. Checked in on 7th July (Hari Raya Holiday). Checked into our room at 2pm, after spending sometime earlier at the beach and was horrified to find out there's NO WATER or ELECTRICITY supply in the room. Not just our room but all the rooms at the resort. Checked with reception and was told water supply will be back by 6pm that evening. Electricity was RESTORED at 6pm but the water supply NEVER came. At 6pm - we were told that by 9pm water supply will be restored. We check again after dinner and was told hopefully by midnight. We woke up next morning STILL NO WATER SUPPLY. Instead of providing clean water to guests to wash up in the morning, GEM Island Resort was unscrupulous enough to SELL bottles of mineral water to their guest for their basic needs. HAD ENOUGH OF THIS RESORT AND DECIDED TO CHECK OUT EARLY. At check out, we requested for a rebate but the receptionist told us that the resort has done a lot for us and he has had it with all the resort guests complaints. We couldn't wait to get out of this hell resort back to Kuala Terrenganu to clean ourselves up.
MissNZDoc
18 Mar 2016 - Keluarga
What a disappointment. Right from the greeting we thought that something was off. We were going to pay for the two nights we were intending to stay, but the receptionist said she would just take one night worth as it will be difficult to return the money if i decide not to stay the 2nd night. We were given a room at the far end (requiring quite a bit of walk) despite asking for an easy access as we have a child with us. When we asked if someone can assist us with our luggage (since it is quite a walk with quite a few stairs), we were told there was none. The room needs some serious refurbishing and you can see how they haven't done any maintenance. The card wouldn't fit the slot, so someone from housekeeping came and slotted in a folded uno card to get the electricity going! I had to ask him to sweep the floor as it was so dusty. The room seemed like it hasn't been occupied for quite awhile! The water in the shower is a joke. I thought the bath towel was the floor towel as it was so thin and worn. I could keep on typing but i think you got my gist... We actually moved out the same night to look for a better place elsewhere!
phil w
21 Apr 2014 - Bisnis
A few of the previous comments may have been justified at the time but as John posted below, they are making some big improvements. Every room has a brand new mattress and pillows and are being refurbished. Staff are brilliant, really attentive and pleasant.
Lokasi
Lot 2135 Batu Rakit, Mengabang Lekar
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Gem Beach Resort?
Gem Beach Resort beralamat di Lot 2135 Batu Rakit, Mengabang Lekar
Pukul berapa waktu check-in & check-out di Gem Beach Resort?
Waktu untuk check-in di Gem Beach Resort adalah mulai dari pukul 2 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Gem Beach Resort?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
  • Fasilitas Rapat
Apakah di Gem Beach Resort tersedia fasilitas kolam renang?
Ya, di Gem Beach Resort tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Parkir
Restoran
Resepsionis 24 Jam
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Kolam renang anak
Kolam renang outdoor
Fasilitas Umum
Properti bebas-rokok
Restoran
Layanan Hotel
Meja depan (buka jam tertentu)
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
2.5
Dari 13 review
Kebersihan
3.5
Kamar
3.5
Lokasi
3.5
Layanan
3.5
Nilai
3.5
Pasangan
1
Keluarga
7
Wisata sendiri
0
Berlibur dengan teman
0
Bisnis
3
helynalynn
06 Mei 2018 - Keluarga
resort masih berfungsi, tp mcm rumah hantu je sbb menyeramkan waktu mlm..lampu malap, sunyi, masa kami stay sana pun nasib ade pengunjung lain yg stay 2 hari juga..kalau x mmg sgt seram..breakfast pun ala cart sbb xde ramai pengunjung pun..kolam mmg diselenggara tp xde pun rse nk swimming.. bantal extra pun kne bayar.. resort ade air kolam ikan yg bertakung, byk nyamuk aedes..bilik ok, selesa tp tula mlm nk selak.langsir pun takot.. sbb suram..xde shampoo atau shower bath pun..cuma bagi seketul.sabun je sehari..
shameal
27 Jan 2020 - Keluarga
We went for a super short holiday and choose to stay at this hotel. Booking was done thru a booking engine. Every photos posted on booking engine were great until we found out the truth when we checked in. It is like an abandon project. The surrounding is horrible and not well kept. The fountain did not work. The first impression was like its an haunted place. We booked few rooms but were separated into two blocks due to disfunction of the rooms (107 rooms in total). Coffee house totally out of service. In general, rooms we stayed in are Ok..water pressure ok, lighting ok..tho its basic, but its ok for us. But the hotel itself is not well maintained. They should stop operation, do the upgrading, enhance the basic facilities and ofer again to public. As of now, I do not recommend people to check in here. Let them improve their services and offer best Malaysia hospitality to all.
AdeGan123
19 Jul 2016 - Keluarga
In fact they deserve NO STAR. Checked in on 7th July (Hari Raya Holiday). Checked into our room at 2pm, after spending sometime earlier at the beach and was horrified to find out there's NO WATER or ELECTRICITY supply in the room. Not just our room but all the rooms at the resort. Checked with reception and was told water supply will be back by 6pm that evening. Electricity was RESTORED at 6pm but the water supply NEVER came. At 6pm - we were told that by 9pm water supply will be restored. We check again after dinner and was told hopefully by midnight. We woke up next morning STILL NO WATER SUPPLY. Instead of providing clean water to guests to wash up in the morning, GEM Island Resort was unscrupulous enough to SELL bottles of mineral water to their guest for their basic needs. HAD ENOUGH OF THIS RESORT AND DECIDED TO CHECK OUT EARLY. At check out, we requested for a rebate but the receptionist told us that the resort has done a lot for us and he has had it with all the resort guests complaints. We couldn't wait to get out of this hell resort back to Kuala Terrenganu to clean ourselves up.
MissNZDoc
18 Mar 2016 - Keluarga
What a disappointment. Right from the greeting we thought that something was off. We were going to pay for the two nights we were intending to stay, but the receptionist said she would just take one night worth as it will be difficult to return the money if i decide not to stay the 2nd night. We were given a room at the far end (requiring quite a bit of walk) despite asking for an easy access as we have a child with us. When we asked if someone can assist us with our luggage (since it is quite a walk with quite a few stairs), we were told there was none. The room needs some serious refurbishing and you can see how they haven't done any maintenance. The card wouldn't fit the slot, so someone from housekeeping came and slotted in a folded uno card to get the electricity going! I had to ask him to sweep the floor as it was so dusty. The room seemed like it hasn't been occupied for quite awhile! The water in the shower is a joke. I thought the bath towel was the floor towel as it was so thin and worn. I could keep on typing but i think you got my gist... We actually moved out the same night to look for a better place elsewhere!
phil w
21 Apr 2014 - Bisnis
A few of the previous comments may have been justified at the time but as John posted below, they are making some big improvements. Every room has a brand new mattress and pillows and are being refurbished. Staff are brilliant, really attentive and pleasant.
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