The staff, particularly Nimal, are very helpful and friendly. The location is great, near the highway exit, a few blocks from the main road and next door to Tesco Extra and a 24/7 Malaysian food eatery that serves usual Malaysian dishes like roti canai, nasi kandar, mee goreng and an assortment of drinks. A 5 minute walk across the main road leads you to more restaurants & shops. Ample parking spaces available with max RM4 daily council parking fee and you can buy the parking slip from hotel reception. The hotel, rooms and facilities are clean, tidy, modern and comfortable. I booked directly with the hotel for connecting rooms which have windows with blockout curtains, a street view that looks onto Tesco and larger room size. There are only 2 floors with a small flight of stairs and not a lot of noise from other guests. The towels, beds and pillows are clean and comfortable. Bathroom is a good size with toilet and shower stall equipped with hot & cold water, rain shower and normal shower head and good water pressure. They provide hair dryer, soap, shower cap, bath gel, shampoo & toilet paper. There is a safe, free water bottles daily, complimentary coffee with electric kettle and cups in-room. Also a small open hanging rod with a few hangers for clothes and a good sized desk and chair. Aircond is adjustable with a small electric desk fan also provided. There are two minute noodles for sale at RM2.50 in case you get peckish. For a small fee, I became a member which gives me discounted rooms including at their sister hotel nearby, Indra Boutique Suites. My family and I will stay here again anytime we visit Ipoh.