The savages work there at the front desk. They refused check in a prepaid room within an hour.Conversation: When we booked? Two months ago. Which date? -I don’t remember exactly what your Wi-Fi password is, I’ll just take a look at the Hotels.com -We won’t say you aren’t a hotel customer. An hour later it is getting dark, I came to see the place of interest, but not find out. I will go, you find out in Hotels.com. Can I leave a backpack? -No, you are not a hotel customer .... Inadequate, what can i say...I, a client with a prepaid number, could not leave for an hour-backpack at the reception I had to walk for an 2 hours with a backpack of 8kg.Finally check in on arrival. The room is dead, cockroaches walk in jambs. But there is hair everywhere on the floor, as if someone had shed on it. Bed in yellow spots. Do not try to book this horror! Indian chain OYO(included this hotel)- go around the tenth dear!! Shame!