I'm a frequent traveler to Kota Bharu, and had limited budget for hotel. Seriously I'm not expecting a 4star level, only a clean n comfortable room. But this hotel really disappointed me!!
When I first checked in to the room, I started to regret why did I made a booking in agoda, otherwise I probably may able to seek for another hotel and ask here to charge on hourly basis.
The room is super tiny with a queen size bed. Walls are full of unclean paint stains/dirt stain. Doesn't seems anyone cleaning the room after check outs. Even stool with spider web around.
Toilet partition only half covered, smell flows through the room. Toilet is also very dirty, as bowl n sink full of stain where you would not dare to touch. Have to specifically ask for toilet paper. Toilet bowl stucked.
Mosquitoes around the room.
TV only had 3 channels, no other.
Have tried to ask for a refund that made through Agoda, and pay for hourly charge, was not being allow. Thus, force to have an unpleasant stay, afraid for the next day long hours drive back to KB.
I WOULD NOT SUGGEST THIS HOTEL.