The hotel is in a good location and provides value for money and reasonably spacious rooms. However there were very many small issues that made this not a pleasant stay. Firstly, there appear to be two different sizes of standard room - "tatami" and not tatami. The tatami rooms have everything on the floor -- including the bed and desk, so the bed is quite hard and difficult to sleep on, while working at the desk while sitting on the floor is next to impossible. The non tatami rooms have no desk at all, so doing any work requires standing up. The main issue is that there is no or very little hot water in any of the rooms, so cold showers. I asked reception about this issue and they were unable to find anyone to explain it to me in English but finally (after some hours waiting) someone came from housekeeping and explained that Johor Bahru is a very cold place (yeah right in the tropics) and so the water can't be heated, which is clearly nonsense. Slow service generally speaking with the front desk staff more interested in playing with their phones than actually assisting visitors. I'll look elsewhere next time.