Leo Mutiara, Kota Bharu
Leo Mutiara, Kota Bharu
Leo Mutiara, Kota Bharu
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Hotel

Leo Mutiara

BUNUT PAYONG, Kota Bharu

Review

Tripadvisor
Dari 12 review
Review yang paling membantu
aarontham
01 Nov 2017 - Bisnis
Well worth the money, if you are heading back to KB and need a place to put up, try the Penthouse. Beautiful view of the Town. Clean, simple and they have family halls for the whole village clan to meet too. We also booked the meeting hall, nice enough for any Corporate usage.
Sup3rnal
17 Jul 2017 - Keluarga
It was Hari Raya and we needed a hotel ASAP because the hotel we were at was below expectations and dirty. A quick search on hotels closest to us as well as good reviews pointed us to this hotel -- and we were glad we picked it. First of all, it was clean -- our main criteria as parents to an infant. And on top of that, it was comfortable, conveniently located and had a fantastic view, together with a balcony attached to enjoy that view (which is ideal for smokers too). We couldn't stop looking out the window. However, there were a few drawbacks. Since the hotel occupies the topmost floor of a condo complex, one needed an access card to go up to the hotel. Meaning that before checking in, you would need a person from the front desk to come down to the lobby or parking lot entrance to let you in. This is not convenient if you have a lot of things to carry (and no, they do not have a bellhop either to help you with your luggage). However, this lends a sense of security. Other drawbacks include not having breakfast in the package (but you are in Kota Bharu, meaning plenty of good food at every corner). No coffee and tea sachets in the room for a hot beverage in the morning. And also that you need to take the stairs if you get rooms at the very top. Service-wise, while the person at the front desk was chatty and decent, there was no professionalism -- he obviously lacked hospitality training. He did not exude warmth and welcome one would expect at most hotel, just general decency. While this was not a big issue with us, the person also offered us some coffee products he was selling on the side and urged us to like a Facebook page. Again, it was not a big issue, but it was not very professional and made the situation rather awkward. Proper training on etiquette was sorely needed for a person in this position. A reminder for families with young kids: This hotel may not be the best choice for you if you have children who can be rather rowdy/curious/etc as there is insufficient safeguards around the windows and balcony area. A curious toddler can easily fall off if not supervised. However, I am sure that this is just the one person and other persons at the front desk did not act this way. In any case, better training would further improve the quality of the hotel and I am sure will then attract more customers. With that said, I enjoyed my stay nevertheless. For the price, it was a good place to stay and I will readily overlook all shortcomings. In fact, I had no problems with my stay and my comments were mere suggestions on how to improve the hotel. I believe that the hotel can be much better than it is with just a few changes. Again, bear in mind that this is pretty much a basic hotel, lacking certain amenities and convenience many hotels offer. But if you are not too fussy and just looking for a clean and comfortable place to stay at a convenient location and an affordable price with a beautiful view to boot, this is a good place to consider. I will definitely choose this hotel again. Thank you for the stay.
hlp6226
10 Jul 2016 - Pasangan
29th floor Penthouse - Worth the price. RM93+ including RM8 food voucher at Gano Kopitiam. Room is clean. Room 16 shared bathroom with Room 15. Luckily Room 15 wasn't unoccupied for the night of my stay. Can get the view of the KB township.
IrvinYap
11 Feb 2016 - Keluarga
My room no. is number 8. This room located just under the lift motor of the building, u can hear the motors sound even at 2am and its very loud. No fridge,no hair dryer. Air cond remote also damage. Floor are uneven, tiles are removed. For 4 person room, they only provided two cups. The bathroom soap dispenser is damage, i need to open from top cover to scoop it. There's also no soap at hand wash basin. The soap they use is very cheapskate, i cn see a very obvious coloring like syrup. Water pressure is low as well. Good point: i book without bfast and they provided 1 day free bfast. P/s: bfast is not at their hotel, u need to walk across the road to a local cafe to have it.
vanessakoh
27 Jun 2015 - Bisnis
This hotel actually consists of three condo penthouse unit and it occupies the two topmost floor of a condo complex. The service offered is minimal. There is a 24 hour reception and the rooms are very clean. However, no door man. You let yourself into the hotel with an access card, which you also use for the lift. The rooms are basic, the appointments all worked. Remembering the condo structure, there are huge lounges, furnished with armchairs and dining tables, which are free for all the guests’ use. Since I was alone in these areas most of the time, I felt like it was my penthouse! There are wonderful balconies offering 360 degree views. There is no food and beverage department, but there is a shopping mall downstairs, with food outlets.
Lokasi
FLOOR KOTA SRI MUTIARA JLN SULTAN YAHYA PETRA, 30
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
18:00
Waktu check-out:
11:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Deskripsi

FAQ
Di mana alamat Leo Mutiara?
Leo Mutiara beralamat di FLOOR KOTA SRI MUTIARA JLN SULTAN YAHYA PETRA, 30
Pukul berapa waktu check-in & check-out di Leo Mutiara?
Waktu untuk check-in di Leo Mutiara adalah mulai dari pukul 18:00 dan waktu check-out paling lambat pukul 11:00
Apa saja fasilitas yang tersedia di Leo Mutiara?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Parkir
  • Resepsionis 24 Jam
Fasilitas
Fasilitas Populer
Parkir
Resepsionis 24 Jam
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Lapangan golf di dalam properti
Hewan Peliharaan
Hewan peliharaan dibolehkan
Layanan Hotel
Resepsionis 24 jam
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.0
Dari 12 review
Kebersihan
3.0
Kamar
3.0
Lokasi
3.0
Layanan
3.0
Nilai
3.0
Pasangan
2
Keluarga
7
Wisata sendiri
0
Berlibur dengan teman
0
Bisnis
3
aarontham
01 Nov 2017 - Bisnis
Well worth the money, if you are heading back to KB and need a place to put up, try the Penthouse. Beautiful view of the Town. Clean, simple and they have family halls for the whole village clan to meet too. We also booked the meeting hall, nice enough for any Corporate usage.
Sup3rnal
17 Jul 2017 - Keluarga
It was Hari Raya and we needed a hotel ASAP because the hotel we were at was below expectations and dirty. A quick search on hotels closest to us as well as good reviews pointed us to this hotel -- and we were glad we picked it. First of all, it was clean -- our main criteria as parents to an infant. And on top of that, it was comfortable, conveniently located and had a fantastic view, together with a balcony attached to enjoy that view (which is ideal for smokers too). We couldn't stop looking out the window. However, there were a few drawbacks. Since the hotel occupies the topmost floor of a condo complex, one needed an access card to go up to the hotel. Meaning that before checking in, you would need a person from the front desk to come down to the lobby or parking lot entrance to let you in. This is not convenient if you have a lot of things to carry (and no, they do not have a bellhop either to help you with your luggage). However, this lends a sense of security. Other drawbacks include not having breakfast in the package (but you are in Kota Bharu, meaning plenty of good food at every corner). No coffee and tea sachets in the room for a hot beverage in the morning. And also that you need to take the stairs if you get rooms at the very top. Service-wise, while the person at the front desk was chatty and decent, there was no professionalism -- he obviously lacked hospitality training. He did not exude warmth and welcome one would expect at most hotel, just general decency. While this was not a big issue with us, the person also offered us some coffee products he was selling on the side and urged us to like a Facebook page. Again, it was not a big issue, but it was not very professional and made the situation rather awkward. Proper training on etiquette was sorely needed for a person in this position. A reminder for families with young kids: This hotel may not be the best choice for you if you have children who can be rather rowdy/curious/etc as there is insufficient safeguards around the windows and balcony area. A curious toddler can easily fall off if not supervised. However, I am sure that this is just the one person and other persons at the front desk did not act this way. In any case, better training would further improve the quality of the hotel and I am sure will then attract more customers. With that said, I enjoyed my stay nevertheless. For the price, it was a good place to stay and I will readily overlook all shortcomings. In fact, I had no problems with my stay and my comments were mere suggestions on how to improve the hotel. I believe that the hotel can be much better than it is with just a few changes. Again, bear in mind that this is pretty much a basic hotel, lacking certain amenities and convenience many hotels offer. But if you are not too fussy and just looking for a clean and comfortable place to stay at a convenient location and an affordable price with a beautiful view to boot, this is a good place to consider. I will definitely choose this hotel again. Thank you for the stay.
hlp6226
10 Jul 2016 - Pasangan
29th floor Penthouse - Worth the price. RM93+ including RM8 food voucher at Gano Kopitiam. Room is clean. Room 16 shared bathroom with Room 15. Luckily Room 15 wasn't unoccupied for the night of my stay. Can get the view of the KB township.
IrvinYap
11 Feb 2016 - Keluarga
My room no. is number 8. This room located just under the lift motor of the building, u can hear the motors sound even at 2am and its very loud. No fridge,no hair dryer. Air cond remote also damage. Floor are uneven, tiles are removed. For 4 person room, they only provided two cups. The bathroom soap dispenser is damage, i need to open from top cover to scoop it. There's also no soap at hand wash basin. The soap they use is very cheapskate, i cn see a very obvious coloring like syrup. Water pressure is low as well. Good point: i book without bfast and they provided 1 day free bfast. P/s: bfast is not at their hotel, u need to walk across the road to a local cafe to have it.
vanessakoh
27 Jun 2015 - Bisnis
This hotel actually consists of three condo penthouse unit and it occupies the two topmost floor of a condo complex. The service offered is minimal. There is a 24 hour reception and the rooms are very clean. However, no door man. You let yourself into the hotel with an access card, which you also use for the lift. The rooms are basic, the appointments all worked. Remembering the condo structure, there are huge lounges, furnished with armchairs and dining tables, which are free for all the guests’ use. Since I was alone in these areas most of the time, I felt like it was my penthouse! There are wonderful balconies offering 360 degree views. There is no food and beverage department, but there is a shopping mall downstairs, with food outlets.
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