This used to be our fav Hotel in Penang. We have been here almost 3-4 times now. But our current stay is horrible and we just checked in. First, guests are going into the pool in their normal clothes. Signs are displayed that you need proper swim attire. Second, we see guest eating McD takeaway in the pool area in public. Third, we had 3 towels (even after asking for new ones) with stains.
Sorry, we will just keep the old memories and will no longer return. Such a huge difference compared to the last 3 nights when were at Angsana, Teluk Bahang.