love everything about this hotel and enjoyed our stay here
location - not in town but is still very convenient. very near to the popular lake garden. ninso, kluang rail coffee shop and a few eateries are just round the corner. parking on site and is free. from the doorstep you will get a good view of the sunset as well as the royal crown
room - clean and nice. toiletries kit, slippers, coffee making facilities and bottled water are provided. there's a hairdryer and rain shower with good water pressure in the clean bathroom.
lobby and others - minimalist and modern looking with a lift - yes, if you choose not to climb the stairs to first or second floor. beside the lift is a small business room. there's a bar offering cold and hot beverages at reasoanable prices or you can help yourself to the free sliced lemon + cucumber iced water. there is a room on the second floor with a set of table and chairs and a hot/cold water dispenser. also available is ironing facility.
staff - they are a polite, friendly, helpful and accommodating bunch. we got tips and info on what to eat and places to go. they even suggested we call food delivery and provided us the cutlery and plates. thank you QT, Redzuan, Shirley and Linn. Also thanks to boss Anson
for the "biskut rapuh" and osmanthus/peppermint cold tea.