First time staying in this hotel. Good security with tap and open door card. You will need to pass through a security door to access to your level and another to your room door. However it is Not recommended for stays for elderly, as you need to climb a few flight for stairs to the reception and to your room and the stairs are steep. Receptionist is very very friendly. Service is top notch. Rooms perhaps is one of the best in Pontian. Note : Not all rooms has the sea view , only the bigger rooms has it. Parking is not really a problem there is plenty of parking, but beware if you check in after 5pm parking lots may be limited due to patrons from the Chinese restaurant beside the hotel. Overall I’m very satisfied with the hotel .