The Penthouse KLCC, Kuala Lumpur
The Penthouse KLCC, Kuala Lumpur
The Penthouse KLCC, Kuala Lumpur
The Penthouse KLCC, Kuala Lumpur
The Penthouse KLCC, Kuala Lumpur
+ 136 lainnya
Apartment

The Penthouse KLCC

Kuala Lumpur City Center (KLCC), Kuala Lumpur

Review

Tripadvisor
Dari 28 review
Review yang paling membantu
Teija S
18 Feb 2020
Penthouse with a view! Great, big balcony with jacuzzi. Washingmachine with dryer and detergent from reception (it was run out). Clean rooms, friendly staff and OMG what a view! Miserable breakfast, steamroom didn´t work, but these weren´t relevant. We got what we came for! Kattohuoneisto näkymällä! Hieno, iso parveke jossa poreallas. Kuivaava pyykinpesukone ja pesuainetta sai respasta kun oli loppu. Puhtaat, siistit huoneet. Ystävällinen henkilkunta. Huono, lähes naurettava aamiainen ja hyrysauna ei toiminut mutta nämä olivat toissijaisia, koska näkymä oli mahtava! Kannattaa pyytää näkymää erikseen, meillä se ainakin toimi.
Alvy_Advisor
18 Feb 2020
Stayed at the Presidential Suite (Penthouse). I arrived only 20 minutes earlier. The check-in was strict. Other hotels/properties usually won't mind if the guest arrived even up to an hour earlier. I respected the check-in timing and paid the deposit requested, RM1000.00. I waited. I told them I want to check-in sharp at 3 pm. I was tired. The room was not ready until 3.30 pm. Finally managed to check-in at 3.45 pm after repeatedly pushed and told them how unhappy I was. I am pretty sure that it will take longer if I didn't inform them how unfair it was to ask the customer to respect the check-in timing but they did not respect the check-in timing themselves. I wanted to talk to the manager. A Chinese guy came and told me he will refund me and I can find other accommodation. Rude and unprofessional. I told him the booking condition through the website agent was 'non-refundable'. He insisted the agent will return back my money. I asked him to refund my money immediately, he was not able to do that. I came into the room, was completely disappointed. The room was not maintained. Dirty (a cockroach came out from the balcony floor), broken tiles and wall paints, stain on the timber decking, and many more. Refer to the photos I attached. I would not recommend this place to anyone. Rude staff and not worth the money. Expensive, but the place is not maintained.
Nasser2017Oman
12 Feb 2020
The Penthouse location is excellent, located in Fahrenheit Mall. Staff is not so supportive, charging for swimming pool and gym. What is available in room is not what you see in website. So difficult to find the hotel entrance.
Hehn69
06 Okt 2019 - Berlibur dengan teman
Created a beautiful memory for me and my friends we just really loved the house and really affordable and reasonable a lot . I didn’t know that there’s an amazing house in Malaysia. Really enjoyed my moment and really recommend !!
SarayuS10
03 Sep 2019
Response given to us, when the Jacuzzi at the presidential suite wasn't working! Booked a night stay (57-3a) with friends over the weekend for a birthday celebration. The point of attraction for the suite was the Jacuzzi & sauna feature on the balcony but we were left extremely disappointed with the upkeep. The sauna wasn't working & the Jacuzzi heater was spoiled. The receptionist jokingly told us, to boil water to fill it up! I didn't pay RM 1080 to boil water & fill the Jacuzzi! They mentioned other rooms was fully booked when we requested to change the room but both rooms next to us, was empty the whole day/night. I could pay cheaper price at different hotels, to have that view. Not worth the money when the staff & maintenance think its a joke when the facility isn't working.
Lokasi
Vortex KLCC,No. 12 Jalan Sultan Ismail
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
3 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat The Penthouse KLCC?
The Penthouse KLCC beralamat di Vortex KLCC,No. 12 Jalan Sultan Ismail
Pukul berapa waktu check-in & check-out di The Penthouse KLCC?
Waktu untuk check-in di The Penthouse KLCC adalah mulai dari pukul 3 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di The Penthouse KLCC?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Resepsionis 24 Jam
  • Lift
Fasilitas
Fasilitas Populer
Wifi
Parkir
Resepsionis 24 Jam
Lift
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Fasilitas Umum
Ruang merokok khusus
Lift
Area merokok yang ditetapkan (denda berlaku)
Layanan Hotel
Layanan laundry/dry cleaning
Check-out tanpa antre
Penitipan bagasi
Staf multibahasa
Check-in tanpa antre
Layanan concierge
Resepsionis 24 jam
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 28 review
Kebersihan
3.5
Kamar
3.5
Lokasi
5.0
Layanan
3.5
Nilai
4.5
Pasangan
2
Keluarga
12
Wisata sendiri
0
Berlibur dengan teman
7
Bisnis
0
Teija S
18 Feb 2020 -
Penthouse with a view! Great, big balcony with jacuzzi. Washingmachine with dryer and detergent from reception (it was run out). Clean rooms, friendly staff and OMG what a view! Miserable breakfast, steamroom didn´t work, but these weren´t relevant. We got what we came for! Kattohuoneisto näkymällä! Hieno, iso parveke jossa poreallas. Kuivaava pyykinpesukone ja pesuainetta sai respasta kun oli loppu. Puhtaat, siistit huoneet. Ystävällinen henkilkunta. Huono, lähes naurettava aamiainen ja hyrysauna ei toiminut mutta nämä olivat toissijaisia, koska näkymä oli mahtava! Kannattaa pyytää näkymää erikseen, meillä se ainakin toimi.
Alvy_Advisor
18 Feb 2020 -
Stayed at the Presidential Suite (Penthouse). I arrived only 20 minutes earlier. The check-in was strict. Other hotels/properties usually won't mind if the guest arrived even up to an hour earlier. I respected the check-in timing and paid the deposit requested, RM1000.00. I waited. I told them I want to check-in sharp at 3 pm. I was tired. The room was not ready until 3.30 pm. Finally managed to check-in at 3.45 pm after repeatedly pushed and told them how unhappy I was. I am pretty sure that it will take longer if I didn't inform them how unfair it was to ask the customer to respect the check-in timing but they did not respect the check-in timing themselves. I wanted to talk to the manager. A Chinese guy came and told me he will refund me and I can find other accommodation. Rude and unprofessional. I told him the booking condition through the website agent was 'non-refundable'. He insisted the agent will return back my money. I asked him to refund my money immediately, he was not able to do that. I came into the room, was completely disappointed. The room was not maintained. Dirty (a cockroach came out from the balcony floor), broken tiles and wall paints, stain on the timber decking, and many more. Refer to the photos I attached. I would not recommend this place to anyone. Rude staff and not worth the money. Expensive, but the place is not maintained.
Nasser2017Oman
12 Feb 2020 -
The Penthouse location is excellent, located in Fahrenheit Mall. Staff is not so supportive, charging for swimming pool and gym. What is available in room is not what you see in website. So difficult to find the hotel entrance.
Hehn69
06 Okt 2019 - Berlibur dengan teman
Created a beautiful memory for me and my friends we just really loved the house and really affordable and reasonable a lot . I didn’t know that there’s an amazing house in Malaysia. Really enjoyed my moment and really recommend !!
SarayuS10
03 Sep 2019 -
Response given to us, when the Jacuzzi at the presidential suite wasn't working! Booked a night stay (57-3a) with friends over the weekend for a birthday celebration. The point of attraction for the suite was the Jacuzzi & sauna feature on the balcony but we were left extremely disappointed with the upkeep. The sauna wasn't working & the Jacuzzi heater was spoiled. The receptionist jokingly told us, to boil water to fill it up! I didn't pay RM 1080 to boil water & fill the Jacuzzi! They mentioned other rooms was fully booked when we requested to change the room but both rooms next to us, was empty the whole day/night. I could pay cheaper price at different hotels, to have that view. Not worth the money when the staff & maintenance think its a joke when the facility isn't working.
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