used to be owned by air Asia under their Tune budget hotel chain.
No complaint as a seasoned global budget traveller like me whose only expectation is safe, clean, functional, well located(depends on your needs as to whether it's near food or attractions).
It fits the bill with price without frills.
As to a comment below staff are not communicative, you need to appreciate most employees whom take on the role are not highly trained or paid professionals. If you can speak malay ( I m a Malaysian) you will not perhaps encounter such issues. so no compliants.
If you are local , you can get a 15% discount using a Maybank credit card for the festive period.