I liked the convenience of the location, plus the hotel doesn't look average. I got a Junior Suite and the air conditioning didn't work with a 90 degree weather. It was pretty ridiculous, so They came and checked it, and it didn't work after 3 hours. They brought a broken fan, it was super loud. They don't have coffee in the room or hand towels in the bathroom. They have a restaurant their food is average and customer service is pathetic. We walked in, no one said hi or acknowledged we were looking for a clean table, so the main person Lorenzo saw us getting napkins from another table and utensils buthe didn't care he kept watching tv. We got our food no one came to check on us. I asked Lorenzo if they didn't have waiters to serve people and he looked at me upset and left the restaurant without saying a word. So I wasn't to happy about it. I got to the room and someone knocked on the door, they needed to make the room, so I said come back in 20min, she said ok and came back 5min later. I told her to come back in 15min and she came back again in 5min. She said I need to make the room because I'm in a hurry and she got in the bathroom and started bringing cleaning supplies inside and I said... EXCUSE ME i need to use the restroom and I'm not ready. So I got in the restroom and when I got out she was making the bed. Unbelievable!!!! So freaking rude.