Serenity Eco Luxury Tented Camp, Cozumel
Serenity Eco Luxury Tented Camp, Cozumel
Serenity Eco Luxury Tented Camp, Cozumel
Serenity Eco Luxury Tented Camp, Cozumel
Serenity Eco Luxury Tented Camp, Cozumel
+ 44 lainnya
Hotel

Serenity Eco Luxury Tented Camp

Cozumel

Review

Tripadvisor
Dari 595 review
Review yang paling membantu
Tuxete
02 Mei 2021
Nice place, spacious, and comfortable rooms. Very sweet stuff, and a wonderful massage - totally recommended - with Maribel. Beach just a short walk away, with a nice restaurant/bar. Nice that everything is outdoors, making it very safe in this COVID-19 restriction period
maria g
04 Jun 2021 - Keluarga
I stayed here for 5 nights from 30 of May to 4th of June And this is what I consider the Positive: - They gave us a two beds room - The room was clean, with a lot of space, bed comfortable, A/C was working perfectly. Very nice and comfy in general - The staff it’s very friendly and helpful - It’s a great concept, the entire glamping it’s beautiful. - The food in the beach club it’s really good - The guys in the beach club are great The negative - The first 3 days the breakfast at the beach club was beyond bad. What’s the worse hotel breakfast I ever had. However they did something about it later and we could enjoy and much better one the last 2 days. - On the 3rd day, the police came and closed the beach club while we were in there! And they asked us to leave... that was crazy, and the hotel didn’t apologise or anything! - We took dinner the first night and the food of the restaurant was not good at all either and quite expensive - The beach was full of sargassum, which is not the hotel fault, however they don’t offer any activity or options beside. - You have to take and small road to get to the place, and it doesn’t feel very safe, you can see some abandoned cars on the road. As well they want to charge you to get in, I didn’t pay because I told them I was going to stay in the hotel, but This is something the hotel should inform you about... - if you go out to get dinner ( which you probably would) when you come back you gotta get out of the car to open a gate and there’s no any kind of surveillance from the hotel. It gives you a sense of insecurity. In general, it has a great potential but it’s quite noticeable the lack of a good administration. Sadly I wouldn’t stay here again.
HondoJane
04 Jun 2021
Landscaping was spectacular. The friendly staff went over and above to accommodate us Slept like a baby in the cool, comfortable beds. The beautiful pool was a welcome relief from the sun and sand. Definitely want to return
lennart2021eh
29 Mei 2021 - Pasangan
The tents and surroundings are really nice. The tends have aircon and the pool area is nice to hang out at. Staff is always helpful. Breakfast happens at the beach club 5min away. They serve a breakfast, which they call continental, but in fact is quite far from that. This so basic and poor quality, even our hostel in Tulum served a better breakfast. You get one (!) slice of extra dry toast, with two tiny factory produced and extra dry croissants. Some plastic wrapped butter and malle Sirup to cover half of the toast. Some more or less tasteless fruit, a coffee and an orange juice water mixture complete a breakfast just enough to serve some ducks. Of course you can buy alternative breakfasts at an extra price. Those are actually okay to eat. But let's get back to their continental breakfast. Despite the poor quality of really each individual ingredient, what is missing to actually call it a continental breakfast are eggs, ham, maybe some cheese, maybe a second slice of bread. Those are just the basics which would still not be yet what you would expect from Serenity, but just to land at Hostel quality. To improve, I have some simple suggestions: 1) I dare Serenity management to eat this breakfast for a week every morning. That should do the trick. 2) If you are able to complete this challenge (which I doubt) please try some decent rated breakfasts of hotels in the area and compare 3) If this still doesn't convince you (now this is just hypothetically speaking) just Google what a continental breakfast is or ask some guests for their opinion Voilá. You're welcome!
JillKor
18 Apr 2021 - Wisata sendiri
This place is amazing! The property itself is immaculate, beautiful walking paths, very calming. Short and pleasant walk to the beach, I very much enjoyed starting each day walking down to the gorgeous beach for the breakfast. The food and service at both the restaurant and the beach club were fantastic. The woman who brought my dinner to my tent each night was so nice, I don’t speak Spanish well and she helped me many times during my stay. I can’t say enough good things about this place, I travel a ton and this is a place I will never forgot. Oh, and the tents are gorgeous! Get one with the jacuzzi on the deck, it’s worth it!
Lokasi
Carretera Federal Xpu-Ha Km 265
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
15:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Deskripsi

FAQ
Di mana alamat Serenity Eco Luxury Tented Camp?
Serenity Eco Luxury Tented Camp beralamat di Carretera Federal Xpu-Ha Km 265
Pukul berapa waktu check-in & check-out di Serenity Eco Luxury Tented Camp?
Waktu untuk check-in di Serenity Eco Luxury Tented Camp adalah mulai dari pukul 15:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Serenity Eco Luxury Tented Camp?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Wifi
  • Parkir
  • Resepsionis 24 Jam
  • Fasilitas Rapat
Fasilitas
Fasilitas Populer
tiket CLEAN
Wifi
Parkir
Resepsionis 24 Jam
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Taman
Fasilitas Umum
Teras
Porter/bell-boy
Pantai
Ruang merokok khusus
Layanan Hotel
Ruang koper
Resepsionis 24 jam
Brankas hotel
Staf multibahasa
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 595 review
Kebersihan
5.0
Kamar
5.0
Lokasi
4.5
Layanan
4.5
Nilai
4.5
Pasangan
316
Keluarga
88
Wisata sendiri
32
Berlibur dengan teman
95
Bisnis
4
Tuxete
02 Mei 2021 -
Nice place, spacious, and comfortable rooms. Very sweet stuff, and a wonderful massage - totally recommended - with Maribel. Beach just a short walk away, with a nice restaurant/bar. Nice that everything is outdoors, making it very safe in this COVID-19 restriction period
maria g
04 Jun 2021 - Keluarga
I stayed here for 5 nights from 30 of May to 4th of June And this is what I consider the Positive: - They gave us a two beds room - The room was clean, with a lot of space, bed comfortable, A/C was working perfectly. Very nice and comfy in general - The staff it’s very friendly and helpful - It’s a great concept, the entire glamping it’s beautiful. - The food in the beach club it’s really good - The guys in the beach club are great The negative - The first 3 days the breakfast at the beach club was beyond bad. What’s the worse hotel breakfast I ever had. However they did something about it later and we could enjoy and much better one the last 2 days. - On the 3rd day, the police came and closed the beach club while we were in there! And they asked us to leave... that was crazy, and the hotel didn’t apologise or anything! - We took dinner the first night and the food of the restaurant was not good at all either and quite expensive - The beach was full of sargassum, which is not the hotel fault, however they don’t offer any activity or options beside. - You have to take and small road to get to the place, and it doesn’t feel very safe, you can see some abandoned cars on the road. As well they want to charge you to get in, I didn’t pay because I told them I was going to stay in the hotel, but This is something the hotel should inform you about... - if you go out to get dinner ( which you probably would) when you come back you gotta get out of the car to open a gate and there’s no any kind of surveillance from the hotel. It gives you a sense of insecurity. In general, it has a great potential but it’s quite noticeable the lack of a good administration. Sadly I wouldn’t stay here again.
HondoJane
04 Jun 2021 -
Landscaping was spectacular. The friendly staff went over and above to accommodate us Slept like a baby in the cool, comfortable beds. The beautiful pool was a welcome relief from the sun and sand. Definitely want to return
lennart2021eh
29 Mei 2021 - Pasangan
The tents and surroundings are really nice. The tends have aircon and the pool area is nice to hang out at. Staff is always helpful. Breakfast happens at the beach club 5min away. They serve a breakfast, which they call continental, but in fact is quite far from that. This so basic and poor quality, even our hostel in Tulum served a better breakfast. You get one (!) slice of extra dry toast, with two tiny factory produced and extra dry croissants. Some plastic wrapped butter and malle Sirup to cover half of the toast. Some more or less tasteless fruit, a coffee and an orange juice water mixture complete a breakfast just enough to serve some ducks. Of course you can buy alternative breakfasts at an extra price. Those are actually okay to eat. But let's get back to their continental breakfast. Despite the poor quality of really each individual ingredient, what is missing to actually call it a continental breakfast are eggs, ham, maybe some cheese, maybe a second slice of bread. Those are just the basics which would still not be yet what you would expect from Serenity, but just to land at Hostel quality. To improve, I have some simple suggestions: 1) I dare Serenity management to eat this breakfast for a week every morning. That should do the trick. 2) If you are able to complete this challenge (which I doubt) please try some decent rated breakfasts of hotels in the area and compare 3) If this still doesn't convince you (now this is just hypothetically speaking) just Google what a continental breakfast is or ask some guests for their opinion Voilá. You're welcome!
JillKor
18 Apr 2021 - Wisata sendiri
This place is amazing! The property itself is immaculate, beautiful walking paths, very calming. Short and pleasant walk to the beach, I very much enjoyed starting each day walking down to the gorgeous beach for the breakfast. The food and service at both the restaurant and the beach club were fantastic. The woman who brought my dinner to my tent each night was so nice, I don’t speak Spanish well and she helped me many times during my stay. I can’t say enough good things about this place, I travel a ton and this is a place I will never forgot. Oh, and the tents are gorgeous! Get one with the jacuzzi on the deck, it’s worth it!
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