After seeing the reviews on Tripadvisor and other websites, this hotel seemed like a great fit. However, the marketing team seems to have done a great job covering up this hotel's numerous flaws.
First of all, the location. Obviously, this is not a prime location. That is to be expected and obviously that is factored in to the price. However, with views that vary between the local drug dealers on the nearby parking lot, to an abandoned factory and dreary looking, rundown office buildings, this was really something else.
Secondly, the hotel doesn't have a 24/7 front desk. If this is a covid thing I could give them a pass, however in the multitude of flyers and other reviews I could find of Hotel Nimma, this seems to be the norm. Again, this is not an expensive hotel however for this price and 3 stars you should really be able to expect at least *someone* to be at the hotel during the night. In fact, in all documentation it's stated that the night shift ends at 10 PM however as early as 8 PM (right after dinner) we already found the door locked - you cannot enter the lobby anymore after this time and you have to use the side entrance. So, no type of service and the only possible help provided is an "emergency number".
Now for our actual stay. Things did not start smooth from check-in. The room we were assigned already had people in it. These people were (justifiably) started and we were quite flabbergasted as to what the problem was. So back down to the FD we went and we were assigned a different room. Fine, whatever, mistakes happen. Now the room itself was minimal but, neat. The bed linnen was obviously not freshly washed as there were still some hairs on the pillowcases. The shower head did not fit into the holder meaning we had to hold the shower head at all times while in the shower. Finally, one of the chairs in the room broke the moment my girlfriend (who is 60 kg at most) sat in it.
The rest of the room is, as I said, quite minimal. No water cooker, no coffee machine, no hairdryer or anything like that. No safe (rentable), no closet or anything. Overal, a very bare room. Again, this is not an expensive hotel but every single 3* hotel I have ever stayed in in my life has had these *very* basic ammenities. The combination of having no minibar, no water cooker or anything AND not having any front desk after 8 PM means that, if you want anything to drink in the evening, you're basically screwed unless you want to drive to a nearby McDonald's or something.
So, the check-in wasn't great, the room wasn't great, what about the night? The walls are pretty thin, so you can hear everyone walking by. Thankfully, we seemed to be in luck and had pretty chill people around us, but from reading some other reviews, if anyone is doing *anything* in a room next to you, you're going to be up all night. Whenever anyone closes their room door (which were more akin to prison doors, in weight) the walls will shake. If anyone opens their door and doesn't absolutely SLAM it shut, an alarm will go off. This happened all through the day, thankfully not during the night.
Now for the coupe de grace. The cherry on this cake. The breakfast. The breakfast in this place is absolutely abysmal. Obviously, 7,50 is not that expensive (10 euro if you buy it in the morning) but man this was by far the saddest breakfast buffet I have ever seen. A bunch of (individually plastic wrapped) buns, some wasa crackers and some ancient crossaints, possibly the dryest croissaints in existence. A very minor selection of cold cuts (again, individually wrapped in plastic), tasteless cream cheese and jam. That's it! For coffee, you can get some absolutely revolting instant coffee from the machine and for tea you have only one option! You may be able to get more types of tea from the front desk but we couldn't find anyone there, so we were out of luck again, I suppose. Finally, the final straw for us: we found out that the bread rolls were actually a full **week** out of date! Of course, we found this out after eating a few. Obviously, we went down to the FD and complained about this and thankfully, they comped us back our breakfast. Of course, this wasn't after waiting for about 15 minutes for someone to appear, not before some managerial type woman to appear from the back office, look at us sheepishly, greet us and move on. While we were talking to the FD receptionist about the out of date bread, she returned to rudely interrupt us and talk about something unreleated to the FD receptionist.
Now as a closing note, I do want to state we did enjoy our stay here. However, not thanks to the hotel, but entirely in spite of the hotel. The staff was nice and the only reason I was tempted to give this hotel 2 stars, however the problems with this hotel obviously lie with the management/ownership who run an understaffed hotel and borderline illegal cost cutting practices.
I will not be staying here again and I'd advise everyone else to do the same. For the same price you can get a room in a much better hotel where you don't have to gamble with your gut whether or not the breakfast will give you food poisoning.