If the most important thing you're looking for in a hotel is cleanliness, this is it for you. Located near a metro and and trams, walking distance from the Euromast Parkhaven, this hotel is always so clean, you could eat off the floor. And that's its only redeeming quality. Or if you like the university dormitory vibe, it's also good. If you show up for six days with your partner and have enough luggage to wear clean clothes everyday, good luck. There is no room to put anything away. We ended up putting the coffee tray in the cupboard (six to eight inches deep - yup, that's it, three hangers only) for the duration of our stay to have more room on the desk for our things, condemned the desk chair for one suitcase and the lower table for the other suitcase. That's it for the furniture. No drawers anywhere The bathroom, although sparkling clean, was so small my partner was worried he'd smash his brain out on the sink if he sneezed while sitting on the toilet - a real threat.
The only time I asked for directions as to which way to go to take a specific bus (should we turn left or right out of the hotel), the person at reception opened a google maps page on her computer as she couldn't help us, you see, she has a car and drives everywhere. So much for concierge help. After two minutes, we told her thanks and went back up to our room to do the search ourselves on my laptop. Faster results.
Good thing it was a particularly cool week as there is no air conditioning in this hotel, something we took for granted and didn't check when we booked.
The hotel offers a continental breakfast for 11.50 euros, which we never tried. There's no restaurant, room service, and they don't allow outside food in the rooms, so forget about having anything delivered (probably why it's so clean!!).
Not going back, even if it was a couple euros cheaper than other hotels. Certainly not worth the savings.
No one ever, ever asked us if we were happy, if things were satisfactory, not when we checked in, not when we left, nothing. They only ask your room number if you come in late, don't know why. Security reasons? Checking up on you? Who knows, only that you feel like they're checking up on you. Smiles when we passed reception, that's it.