I stayed at this hotel for quite a long time during an extended business trip. The local staff were very kind and friendly, however the Chinese management staff were not - they were not accommodating, not welcoming, and not interested in helping guests or travelers with any needs. The rooms were comfortable enough, but the beds were very hard. Because of booking issues and rooms that were blocked/reserved for other travelers, I had to switch rooms about 5 different times, and ended up staying in the "apartment rooms" in the back of the complex, where the Chinese expats lived. The food is expensive, and not very good. Breakfast was not included in the room rate, unless you stay in the "apartments" and the food was all priced at per diem rate (note: expensive). There is a pool, a fitness center, a lobby area with couches, a security.