The hotel is staffed by very corteous and very helpful people. The room I stayed is very clean except there is no tissue paper inside the toilet and you won't be provided any. You are encouraged the use of water to clean yourself after pooping. The hot water though is very good. Hotel location is very accessible to public transportation, restaurants, (Chowking, about 3 bldgs away, operates 24 hours) shopping and churches. Sta Cruz church is a few steps away and Quiapo church is just a few blocks but within walking distance. Wi-fi system is great but you have to log-in everytime to have access. The cost is reasonable at 1,200 per night but 1,000 pesos is, I think, the appropriate rate. Overall, it met my expectations based upon what I needed to do. It's close to Divisoria, one jeepney ride to SM behind City Hall of Manila, Carriedo and underneath the Quezon bridge where you can find rattan products.