Ouan's The Farm Resort, Lucena City
Ouan's The Farm Resort, Lucena City
Ouan's The Farm Resort, Lucena City
Ouan's The Farm Resort, Lucena City
Ouan's The Farm Resort, Lucena City
+ 67 lainnya
Hotel

Ouan's The Farm Resort

Mayao Silangan, Lucena City

Review

Tripadvisor
Dari 9 review
Review yang paling membantu
miki_val
01 Mei 2019 - Bisnis
If I hadn't complain, the room wouldn't have been upgraded. It is supposed to be a twin room so you expect twin beds, right? but no! It is apparently a single room with one bed and then an extra sofa bed. We were transferred to another room but the a/c doesn't seem to work very well; the toilet is dirty, the flush isn't working, and there are cockroaches. We were finally upgraded to the villa. Way, way better. Spacious, a/c is working now and much cleaner. Plus, there's a dedicated wifi to the room. Otherwise, wifi is only accessible at the front desk. Staff members are very nice, accommodating and courteous. However, the hotel itself needs a lot of refurbishing and renovation.
Golfheart
10 Feb 2019 - Keluarga
Don't waste your money at all.Stayed in a room with queen nasty bed.Foam bed was broken way down on one side.The room was dirty and very run down,as was the entire resort.The young gentleman in the restaurant area was very nice for breakfast.Its obvious the place is old and not being kept up.Very,very run down.
Papa-PBars
24 Agt 2017 - Keluarga
This resort has a zip-line, firing range, bar, reception hall, hotel rooms, cotages and big swimming pool. You can relax while walking bucause of thier ecofriendly environment. You can be with your friends, fimily and specialy with your loved ones.
Ethie22
16 Agt 2017 - Keluarga
I don’t even know where or how to begin expressing my disappointment at this resort! We booked accommodation rooms and their Narra Hall for our Mom’s 60th birthday last July. I do not write often on Tripadvisor, only when I am overly impressed or overly disappointed! In this case, looking at the length of this review, you could already tell, I WAS SO DISAPPOINTED! I work as an Events Executive and I could not stress this enough, THEY ARE AN ABSOLUTE NIGHTMARE TO DEAL WITH – especially their Event Coordinator – Godfrey! We, as customers had to adjust to his schedule just so we could book this event. It took ages for him to respond to our messages (if he ever responds)! We are busy individuals too based outside Lucena, who took time off work to organize the event, only to find out he would REFUSE to adjust his time-in to meet us! (we needed to meet at 11am coz we had to go back to Manila, he said his work doesn’t start until 1pm). A little flexibility would have been nice! We would have booked another venue if we could, however, we did not have much choice as all other venues in Lucena have already been booked that day. Friday, day before the event, we asked Godfrey if we could already access the venue to set-up, besides, there was no event that day and we were the only event at Narra Hall on Saturday. We were told we could only access it on the day of the event. So there we were, cramming to set everything up in the morning. We also asked Godfrey if the AV tech guy could be at the venue in the morning to do a 5-minute test run of our videos and sounds. He said no problem! After asking multiple times on the day of the event, as expected, no AV guy showed up until 3pm. Of course, none of us was available to deal with the guy as we were already getting dressed for the party starting at 4pm. We asked what time the aircon will be switched on to cool down the place, they “proudly” told us 30 minutes before the guests arrive! RIDICULOUS! How do they expect a huge room at least 38 degrees hot to cool down in 30 minutes for 100 people?!? Also, on our contract, we had doves and bubble machine included free or charge, but we did not get it on the day. Attention to detail is something they don't have! There are more minor complaints but willing to let that go, I wouldn’t want to waste any more of my precious time. Their accommodations – old, smelly with lots of mosquitoes, small apart from their villa, not to mention pricey for what you actually get. We booked 2 rooms on the first night and 5 rooms on the second night. Breakfast was a tiny serving of Filipino breakfast (ie 1 small piece of longganisa with a cup of rice and egg). Customer service is terrible! We kindly requested for an early check-in for 2 rooms or at least 1 room, however we were refused. Fair enough early check-ins are subject to availability, but we know there was availability. We thought a little request of something that does not cost them huge amount of money would be acceptable compared to the amount of money we will be paying them for the event with 100 people plus accommodations! We were wrong! They still charged us PHP300 per room to check in 40minutes earlier. Amount is not a lot, but a little perk would be bonus points to the resort, which obviously this resort does not care about! * Only positive things I could say: Their catered food was good apart from the salty fish and the waiters during the event were helpful.
mharkie_boi22
13 Mar 2017 - Berlibur dengan teman
We came all the way from Manila to attend a Wedding and Ouans was their venue for the wedding reception. It was a nice place to stay after a long drive and you will feel relax because the place itself is surrounded by trees (nature) and they also have swimming pool. the price per room is not bad at all (very affordable). Staff from their restaurant were friendly and has a great service.
Lokasi
Km 133 Diversion Road, Kanlurang Mayao
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Ouan's The Farm Resort?
Ouan's The Farm Resort beralamat di Km 133 Diversion Road, Kanlurang Mayao
Pukul berapa waktu check-in & check-out di Ouan's The Farm Resort?
Waktu untuk check-in di Ouan's The Farm Resort adalah mulai dari pukul 2 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Ouan's The Farm Resort?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Ouan's The Farm Resort tersedia fasilitas kolam renang?
Ya, di Ouan's The Farm Resort tersedia kolam renang yang bisa kamu gunakan.

Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Olahraga, Spa & Rekreasi
Seluncuran air
Area piknik
Karaoke
TV di area umum
Kolam renang indoor
Tenis
Taman
Lapangan tenis outdoor
Kolam renang anak
Fasilitas Umum
Restoran
Ruang merokok khusus
Surat kabar gratis di lobi
Hewan Peliharaan
Hewan peliharaan dibolehkan
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 9 review
Kebersihan
2.0
Kamar
5.0
Lokasi
4.0
Layanan
3.5
Nilai
2.5
Pasangan
0
Keluarga
6
Wisata sendiri
0
Berlibur dengan teman
1
Bisnis
2
miki_val
01 Mei 2019 - Bisnis
If I hadn't complain, the room wouldn't have been upgraded. It is supposed to be a twin room so you expect twin beds, right? but no! It is apparently a single room with one bed and then an extra sofa bed. We were transferred to another room but the a/c doesn't seem to work very well; the toilet is dirty, the flush isn't working, and there are cockroaches. We were finally upgraded to the villa. Way, way better. Spacious, a/c is working now and much cleaner. Plus, there's a dedicated wifi to the room. Otherwise, wifi is only accessible at the front desk. Staff members are very nice, accommodating and courteous. However, the hotel itself needs a lot of refurbishing and renovation.
Golfheart
10 Feb 2019 - Keluarga
Don't waste your money at all.Stayed in a room with queen nasty bed.Foam bed was broken way down on one side.The room was dirty and very run down,as was the entire resort.The young gentleman in the restaurant area was very nice for breakfast.Its obvious the place is old and not being kept up.Very,very run down.
Papa-PBars
24 Agt 2017 - Keluarga
This resort has a zip-line, firing range, bar, reception hall, hotel rooms, cotages and big swimming pool. You can relax while walking bucause of thier ecofriendly environment. You can be with your friends, fimily and specialy with your loved ones.
Ethie22
16 Agt 2017 - Keluarga
I don’t even know where or how to begin expressing my disappointment at this resort! We booked accommodation rooms and their Narra Hall for our Mom’s 60th birthday last July. I do not write often on Tripadvisor, only when I am overly impressed or overly disappointed! In this case, looking at the length of this review, you could already tell, I WAS SO DISAPPOINTED! I work as an Events Executive and I could not stress this enough, THEY ARE AN ABSOLUTE NIGHTMARE TO DEAL WITH – especially their Event Coordinator – Godfrey! We, as customers had to adjust to his schedule just so we could book this event. It took ages for him to respond to our messages (if he ever responds)! We are busy individuals too based outside Lucena, who took time off work to organize the event, only to find out he would REFUSE to adjust his time-in to meet us! (we needed to meet at 11am coz we had to go back to Manila, he said his work doesn’t start until 1pm). A little flexibility would have been nice! We would have booked another venue if we could, however, we did not have much choice as all other venues in Lucena have already been booked that day. Friday, day before the event, we asked Godfrey if we could already access the venue to set-up, besides, there was no event that day and we were the only event at Narra Hall on Saturday. We were told we could only access it on the day of the event. So there we were, cramming to set everything up in the morning. We also asked Godfrey if the AV tech guy could be at the venue in the morning to do a 5-minute test run of our videos and sounds. He said no problem! After asking multiple times on the day of the event, as expected, no AV guy showed up until 3pm. Of course, none of us was available to deal with the guy as we were already getting dressed for the party starting at 4pm. We asked what time the aircon will be switched on to cool down the place, they “proudly” told us 30 minutes before the guests arrive! RIDICULOUS! How do they expect a huge room at least 38 degrees hot to cool down in 30 minutes for 100 people?!? Also, on our contract, we had doves and bubble machine included free or charge, but we did not get it on the day. Attention to detail is something they don't have! There are more minor complaints but willing to let that go, I wouldn’t want to waste any more of my precious time. Their accommodations – old, smelly with lots of mosquitoes, small apart from their villa, not to mention pricey for what you actually get. We booked 2 rooms on the first night and 5 rooms on the second night. Breakfast was a tiny serving of Filipino breakfast (ie 1 small piece of longganisa with a cup of rice and egg). Customer service is terrible! We kindly requested for an early check-in for 2 rooms or at least 1 room, however we were refused. Fair enough early check-ins are subject to availability, but we know there was availability. We thought a little request of something that does not cost them huge amount of money would be acceptable compared to the amount of money we will be paying them for the event with 100 people plus accommodations! We were wrong! They still charged us PHP300 per room to check in 40minutes earlier. Amount is not a lot, but a little perk would be bonus points to the resort, which obviously this resort does not care about! * Only positive things I could say: Their catered food was good apart from the salty fish and the waiters during the event were helpful.
mharkie_boi22
13 Mar 2017 - Berlibur dengan teman
We came all the way from Manila to attend a Wedding and Ouans was their venue for the wedding reception. It was a nice place to stay after a long drive and you will feel relax because the place itself is surrounded by trees (nature) and they also have swimming pool. the price per room is not bad at all (very affordable). Staff from their restaurant were friendly and has a great service.
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