We booked this resort months in advance of our trip. We were advised to pick up a taxi at the airport instead of availing the hotel transfer as it would be cheaper and for that we are grateful. From the airport we managed to hire a van to take us to the resort for 1,500 pesos. It is still quite a long way from there.
Because of long delays on our flight we arrived well late into the night and very tired. The manager of the resort then informed us that he will "upgrade" us into 2 beachfront rooms as I have originally booked 1 beachfront and 1 river view room. We were very thankful, not knowing that the upgrade would cost us at the check out. In our experience, when accommodations upgrade you by their own discretion, we normally do not get charged. The location of the resort is 10/10! They were not lying about the rooms being infront of the beach. It is such a refreshing experience to sea the sunrise and sunset on the beach and to watch storms in the horizon. That aspect of the resort was amazing. Inside the cottages are a different story. We had to request for a new set of pillow cases and bath towels as we could not stomach the smell on them! It seemed like someone had already used it before us! The lady assigned to look after us was very nice though and she happily obliged to our requests. The shower area in the bathroom has a problem too as it tends to overflow and the water does not go down straight away. The sink is the same, the water takes forever to go down, thankfully the toilet flushes without any mishaps.
We were offered a "cheaper" boat ride fee of 300 pesos per hour, on which upon payment we were a bit shocked as it was 300 pesos PER PERSON per hour. We were also NOT informed that we could swim and snorkel in the location that they would take us, so that trip was really an expensive waste although Phaidon Beach is a lovely, tucked away, quiet beach and we were lucky to have it to ourselves when we were taken there (only we could not swim or snorkel as we were not prepared for such activities)
The peacefulness of the night was shattered regularly by loud music playing in the restaurant which is only a couple of steps away from the cottages. We've had drunken people shouting just on our doorstep too. We were very tired and did not have the energy to complain about it when it happened.
Food can be ordered in the restaurant and a bit pricey but it was always freshly cooked.
It is also good to point out that there can be a lot of starfishes, sea snakes, and sea urchins! It might be because the beach is near a marine sanctuary and there has been a storm the night before but one morning, the water receded and revealed dozens of these wonderful creatures. The only problem was that we were not informed about this and we were swimming in the same spots the night before in pitch black waters. We all know how an accident with a sea urchin and a sea snake can turn out, painful at least, lethal at most.
Upon check out we discovered that we were charged for the "upgrade". At that point I just paid and wanted to leave but minutes later the manager sent someone to collect the upgrade fee again. Thankfully I asked for the receipt the first time and managed to show the person that it has been included in our bill. It may have been an honest mistake but that left a bad taste in our mouths. Maybe next time they can provide a more official looking receipt and itemised list of charges.
The place has a lot of potential if the buildings are more kept and if management provides a list of information and warnings regarding the activities you can do and the dangers that may lurk in the area.