Taal Vista Hotel, Tagaytay City
Taal Vista Hotel, Tagaytay City
Lihat semua foto
Hotel

Taal Vista Hotel

Silang Junction North, Tagaytay City

Review

Tripadvisor
Dari 1.468 review
Review yang paling membantu
ritau665
24 Mei 2021 - Keluarga
Pros 1. Ease of booking 5/5 2. free parking 5/5 3. very consistent on use and implementation of face mask and face shield even in the buffet area. 5/5 4. Room temperature is comfortable. Aircon is working well. 4/5 5. Salad was fresh in the buffet breakfast. The packaging in bottles is a great idea. Its clean, safe and fresh. 5/5 6. Staff in the buffet area were polite and courteous in implementing the face shield and face mask.5/5 7. Housekeeping staff were very courteous and responsive when requesting for what us lacking. 5/5 Cons 1. Check in 2/5 took me 20 mins 2. Toilet bowl is dirty with black stains 1/5 3. we paid for 3 people - towel set is only for 2 pax. Shampoo and conditioner for one. No bath gel or bath soap provided. 2/5 4. Food buffet breakfast 2/5 bacon was cold. 5. A lot of red ants bit me outside going to viewdeck 0/5 6. Did not feel welcomed any warm greeting from staff from the guard to the check in upto the buffet area. No welcome drinks or anything that would make you come back. 1/5 7. Buffet breakfast is not worth the price. All of the food served were cold except for coffee, hot choco and omellette. 2/5 8. Vinagrette for fresh salad was sweet. 1/5
anabbbbbb
27 Jan 2021 - Pasangan
Our first staycation since the quarantine started so we’re happy that the booking process and requirements of Taal Vista are easy and straight forward. They’re strict with the 2 persons per room which wasn’t a problem since it was just me and my husband. The first room we got was their basic room which costs Php 6500.00 but we opted to pay Php 1500.00 more to get a room with a veranda and view. Their elevators now have touch-less buttons – you just put your finger in front of the floor you want to access. That was cool, especially with the pandemic going on. The rooms had a sticker/seal with “Sanitized for your protection”. Though I suggest that Housekeeping really use the stickers – remove the back paper and really stick it to the door so that guests won’t doubt the “sanitizing process”. Both the 2 rooms we entered didn’t have the sticker fully sticking to the door. It doesn’t tear when you open the door, it’s like the other half was just resting on the door. Probably it’s to save stickers but I think the small cost of stickers for guests’ trust and peace of mind will be worth it. The toilet also had the sanitized label, the rooms have sanitation kits for the guests with a small alcohol spray, face mask and wipes. They also provide a yellow garbage bag for used PPEs. The standard room was ok, but since we rarely go out during quarantine, we opted to splurge a little more for a bigger room with veranda. First room (standard room) – the couch had visible stains, we saw strands of hair left on the floor, a leak stain on the ceiling and a few screws were left in the closet drawer, under the safe. Saw these while waiting for the bellman to assist us to our next room. Second room (one with veranda) – brighter than the first room! The Php 1500.00 we paid for the upgrade was worth is. We had a beautiful view of the Taal, it had a full glass window, 2 big beds and the upgrade came with complimentary drinks from the mini bar – 2 sodas and 2 juices. I highly recommend this room. We had dinner in their resto since our rate came with a Php 1500.00 meal voucher. Food was great. Breakfast was nice too, they have managed buffet for breakfast. You have to book pool use in advance and we were lucky that we had the pool to ourselves when we used it at 8:00am. As usual, kudos to the front desk personnel as well as the resto staff. They are always pleasant, frienly and helpful during all our stays in Taal Vista. There was just this one lady in the resto, I guess maybe she was in charge because her name plate had a designation under the name (I just was not able to read it). We had to wait for probably 5 minutes for someone to get our details during breakfast because there was no one hear the “entrance”. What was off is that this lady was with another lady (staff), and they were talking, checking the buffet. She already saw us waiting but ignored is. I too work in the hospitality / service industry and automatically, whoever it is we are talking too (who is also a staff), we excuse ourself for a while when we see a guest. If we cannot do so, we call the attention of someone who can assist. We do not ignore. Funny that you get snubbed by a senior staff while the rest of the staff are accommodating. Overall, a pleasant stay, as usual. 4 stars just because of the unexpected snubbing during breakfast.
leacruz2324
02 Jul 2021 - Pasangan
My partner and I had a wonderful experience at the TAAL VISTA HOTEL. Every staff member I encountered, from the security guards to the check- in to the cleaning staff and restaurant staff were delightful and eager to help! Special mention to the Front Desk Manager ( I forgot his name), Duty Manager, Ms. AILEEN as well as to the Hotel General Manager, Mr. RAMON MAKILAN was hands-on in making sure that the guests are having a comfortable stay. The staff at this property were all great ! They all went above and beyond to make our stay comfortable. This is the perfect hotel for a weekend getaway in Tagaytay. I have stayed at dozen of hotels in Tagaytay and this was on the top of the list of best stays/experiences ever. I found the hotel to be clean, spotless, inviting and downright classic ! It has retained its old charm despite being fully renovated. The bed was extremely comfortable. The room was spacious and clean. The rooms had the comfort items that made us feel at home. The floor to ceiling windows give you the most fantastic unobstructed view of Taal Volcano! Their breakfast buffet was also delicious especially the authentic hot tablea chocolate drink. Overall, the hotel was wonderful. It was even better than expected. The price was amazing compared to other hotels in the area for the comfort and amenities that you get. There were also great restaurants within walking distance. Great location. Would definitely stay here again.
Richard S
06 Jul 2021
We booked a premier King lake wing room for 2 nights, the good points are the staff are nice and the view from the rooms were amazing, now for the rest of it. Whilst I appreciate during the pandemic some facilities are not open however the Taal Vista are not only advertising on their website that the facilities are open but also in the confirmation booking email they are giving discounts on the facilites that are not open!! Really this is all down to poor management. The only restaurant that is open is Veranda and then only the outside part of it, we chose to eat there in the evening but after the food was served we go huge amount of flies attacking the food on the table, the staff were great helping move the food to our room and the food was good. There are measure that can be taken to restrict flies however again another management failure. The breakfast is served in the same place however due to the time of day there are only a few flies breakfast was a big disappointment but other customers seem to enjoy it, being offered 4 small pieces of fruit and cheap bread not really for me, also get the staff a proper toaster, having them attempt to do toast on a crep maker ...!! The bed was very comfortable however the rooms are very damp even using the aircon still did not get rid of the damp Overall the staff try to make it a good stay however we wont be back, not good when expecting when is written on the email booking to be true and is not!
Alex_de_Guzman
24 Des 2020 - Pasangan
Stayed here to celebrate our wedding anniversary. We were enjoying our stay, until the last night when we decided to have dinner at Taza restaurant our Taal Vista. I called one day advance to check if they were open the next day, confirmed by the concierge. I asked if needed to have reservations, also said no need. Expectations were set. The following night, arriving at Taza, seeing the doors close and no lights was a HUGE Disappointment. Went to Veranda, asked the staff if Taza was close, yes it is. Veranda was full and I didn't feel like we were being attended properly after being informed that Taza is close. Asking another staff if Taza menu can be served at Veranda, that was the only time they checked the possibility. Dinned at Veranda finally ordered the limited menu from Taza. The Hanger Steak had a burned charcoal taste, not smoked taste like most stake. Caesar salad and mushroom spinach matagliati was good. The sad thing about this experience is that the hotel did not made announcement to hotel guests that Taza will be closed, no signboards near or going to Taza. Classic burger of Veranda was too dry. The hotel and staff generally followed the health protocols for the most part, but on some occasions couldn't because of unruly guests. Booked our stay thru their website promo. Received two packages of succulent plants. Very timely. Room also came with sanitizer products and face masks, which is a plus for me. Breakfast buffet were limited due to health protocols, but was satisfying enough. Kudos to Felipe and Paulo, the staffs from our breakfast at Lake wing. Their smiles and positive vibe uplifted our day. Overall our stay was enjoyable for the most part of it.
Lokasi
Kilometer 60, Aguinaldo Highway, Tagaytay, Cavite, PH
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00-anytime
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Taal Vista Hotel?
Taal Vista Hotel beralamat di Kilometer 60, Aguinaldo Highway, Tagaytay, Cavite, PH
Pukul berapa waktu check-in & check-out di Taal Vista Hotel?
Waktu untuk check-in di Taal Vista Hotel adalah mulai dari pukul 14:00-anytime dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Taal Vista Hotel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Taal Vista Hotel tersedia fasilitas kolam renang?
Ya, di Taal Vista Hotel tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Pusat Kebugaran
Antar Jemput Bandara
Fasilitas Rapat
Fasilitas Anak
Olahraga, Spa & Rekreasi
Area piknik
Fasilitas gym
Kolam renang outdoor
Taman
Teras atap
Payung kolam renang
Snack bar/deli
Spa layanan lengkap
Fasilitas Umum
Teras
Lift
Area merokok yang ditetapkan (denda berlaku)
Ruang merokok khusus
Perapian di lobi
Surat kabar gratis di lobi
Layanan Hotel
Brankas di resepsionis
Penitipan bagasi
Resepsionis 24 jam
Layanan laundry/dry cleaning
Layanan concierge
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 1.468 review
Kebersihan
4.0
Kamar
4.0
Lokasi
4.5
Layanan
4.0
Nilai
3.5
Pasangan
331
Keluarga
631
Wisata sendiri
30
Berlibur dengan teman
149
Bisnis
189
ritau665
24 Mei 2021 - Keluarga
Pros 1. Ease of booking 5/5 2. free parking 5/5 3. very consistent on use and implementation of face mask and face shield even in the buffet area. 5/5 4. Room temperature is comfortable. Aircon is working well. 4/5 5. Salad was fresh in the buffet breakfast. The packaging in bottles is a great idea. Its clean, safe and fresh. 5/5 6. Staff in the buffet area were polite and courteous in implementing the face shield and face mask.5/5 7. Housekeeping staff were very courteous and responsive when requesting for what us lacking. 5/5 Cons 1. Check in 2/5 took me 20 mins 2. Toilet bowl is dirty with black stains 1/5 3. we paid for 3 people - towel set is only for 2 pax. Shampoo and conditioner for one. No bath gel or bath soap provided. 2/5 4. Food buffet breakfast 2/5 bacon was cold. 5. A lot of red ants bit me outside going to viewdeck 0/5 6. Did not feel welcomed any warm greeting from staff from the guard to the check in upto the buffet area. No welcome drinks or anything that would make you come back. 1/5 7. Buffet breakfast is not worth the price. All of the food served were cold except for coffee, hot choco and omellette. 2/5 8. Vinagrette for fresh salad was sweet. 1/5
anabbbbbb
27 Jan 2021 - Pasangan
Our first staycation since the quarantine started so we’re happy that the booking process and requirements of Taal Vista are easy and straight forward. They’re strict with the 2 persons per room which wasn’t a problem since it was just me and my husband. The first room we got was their basic room which costs Php 6500.00 but we opted to pay Php 1500.00 more to get a room with a veranda and view. Their elevators now have touch-less buttons – you just put your finger in front of the floor you want to access. That was cool, especially with the pandemic going on. The rooms had a sticker/seal with “Sanitized for your protection”. Though I suggest that Housekeeping really use the stickers – remove the back paper and really stick it to the door so that guests won’t doubt the “sanitizing process”. Both the 2 rooms we entered didn’t have the sticker fully sticking to the door. It doesn’t tear when you open the door, it’s like the other half was just resting on the door. Probably it’s to save stickers but I think the small cost of stickers for guests’ trust and peace of mind will be worth it. The toilet also had the sanitized label, the rooms have sanitation kits for the guests with a small alcohol spray, face mask and wipes. They also provide a yellow garbage bag for used PPEs. The standard room was ok, but since we rarely go out during quarantine, we opted to splurge a little more for a bigger room with veranda. First room (standard room) – the couch had visible stains, we saw strands of hair left on the floor, a leak stain on the ceiling and a few screws were left in the closet drawer, under the safe. Saw these while waiting for the bellman to assist us to our next room. Second room (one with veranda) – brighter than the first room! The Php 1500.00 we paid for the upgrade was worth is. We had a beautiful view of the Taal, it had a full glass window, 2 big beds and the upgrade came with complimentary drinks from the mini bar – 2 sodas and 2 juices. I highly recommend this room. We had dinner in their resto since our rate came with a Php 1500.00 meal voucher. Food was great. Breakfast was nice too, they have managed buffet for breakfast. You have to book pool use in advance and we were lucky that we had the pool to ourselves when we used it at 8:00am. As usual, kudos to the front desk personnel as well as the resto staff. They are always pleasant, frienly and helpful during all our stays in Taal Vista. There was just this one lady in the resto, I guess maybe she was in charge because her name plate had a designation under the name (I just was not able to read it). We had to wait for probably 5 minutes for someone to get our details during breakfast because there was no one hear the “entrance”. What was off is that this lady was with another lady (staff), and they were talking, checking the buffet. She already saw us waiting but ignored is. I too work in the hospitality / service industry and automatically, whoever it is we are talking too (who is also a staff), we excuse ourself for a while when we see a guest. If we cannot do so, we call the attention of someone who can assist. We do not ignore. Funny that you get snubbed by a senior staff while the rest of the staff are accommodating. Overall, a pleasant stay, as usual. 4 stars just because of the unexpected snubbing during breakfast.
leacruz2324
02 Jul 2021 - Pasangan
My partner and I had a wonderful experience at the TAAL VISTA HOTEL. Every staff member I encountered, from the security guards to the check- in to the cleaning staff and restaurant staff were delightful and eager to help! Special mention to the Front Desk Manager ( I forgot his name), Duty Manager, Ms. AILEEN as well as to the Hotel General Manager, Mr. RAMON MAKILAN was hands-on in making sure that the guests are having a comfortable stay. The staff at this property were all great ! They all went above and beyond to make our stay comfortable. This is the perfect hotel for a weekend getaway in Tagaytay. I have stayed at dozen of hotels in Tagaytay and this was on the top of the list of best stays/experiences ever. I found the hotel to be clean, spotless, inviting and downright classic ! It has retained its old charm despite being fully renovated. The bed was extremely comfortable. The room was spacious and clean. The rooms had the comfort items that made us feel at home. The floor to ceiling windows give you the most fantastic unobstructed view of Taal Volcano! Their breakfast buffet was also delicious especially the authentic hot tablea chocolate drink. Overall, the hotel was wonderful. It was even better than expected. The price was amazing compared to other hotels in the area for the comfort and amenities that you get. There were also great restaurants within walking distance. Great location. Would definitely stay here again.
Richard S
06 Jul 2021 -
We booked a premier King lake wing room for 2 nights, the good points are the staff are nice and the view from the rooms were amazing, now for the rest of it. Whilst I appreciate during the pandemic some facilities are not open however the Taal Vista are not only advertising on their website that the facilities are open but also in the confirmation booking email they are giving discounts on the facilites that are not open!! Really this is all down to poor management. The only restaurant that is open is Veranda and then only the outside part of it, we chose to eat there in the evening but after the food was served we go huge amount of flies attacking the food on the table, the staff were great helping move the food to our room and the food was good. There are measure that can be taken to restrict flies however again another management failure. The breakfast is served in the same place however due to the time of day there are only a few flies breakfast was a big disappointment but other customers seem to enjoy it, being offered 4 small pieces of fruit and cheap bread not really for me, also get the staff a proper toaster, having them attempt to do toast on a crep maker ...!! The bed was very comfortable however the rooms are very damp even using the aircon still did not get rid of the damp Overall the staff try to make it a good stay however we wont be back, not good when expecting when is written on the email booking to be true and is not!
Alex_de_Guzman
24 Des 2020 - Pasangan
Stayed here to celebrate our wedding anniversary. We were enjoying our stay, until the last night when we decided to have dinner at Taza restaurant our Taal Vista. I called one day advance to check if they were open the next day, confirmed by the concierge. I asked if needed to have reservations, also said no need. Expectations were set. The following night, arriving at Taza, seeing the doors close and no lights was a HUGE Disappointment. Went to Veranda, asked the staff if Taza was close, yes it is. Veranda was full and I didn't feel like we were being attended properly after being informed that Taza is close. Asking another staff if Taza menu can be served at Veranda, that was the only time they checked the possibility. Dinned at Veranda finally ordered the limited menu from Taza. The Hanger Steak had a burned charcoal taste, not smoked taste like most stake. Caesar salad and mushroom spinach matagliati was good. The sad thing about this experience is that the hotel did not made announcement to hotel guests that Taza will be closed, no signboards near or going to Taza. Classic burger of Veranda was too dry. The hotel and staff generally followed the health protocols for the most part, but on some occasions couldn't because of unruly guests. Booked our stay thru their website promo. Received two packages of succulent plants. Very timely. Room also came with sanitizer products and face masks, which is a plus for me. Breakfast buffet were limited due to health protocols, but was satisfying enough. Kudos to Felipe and Paulo, the staffs from our breakfast at Lake wing. Their smiles and positive vibe uplifted our day. Overall our stay was enjoyable for the most part of it.
Kamu sudah melaporkan review.
Kami butuh beberapa saat untuk memperbaiki sebuah masalah. Silahkan coba sesaat lagi.
Kamu sudah pernah melaporkan review ini, dan laporanmu sedang dalam pengecekan.
Yay! Kamu berhasil log in.
Kamu sudah melaporkan review.
Kami butuh beberapa saat untuk memperbaiki sebuah masalah. Silahkan coba sesaat lagi.
Kamu sudah pernah melaporkan review ini, dan laporanmu sedang dalam pengecekan.