Cenario Catita Hostel, Lisboa
Cenario Catita Hostel, Lisboa
Cenario Catita Hostel, Lisboa
Cenario Catita Hostel, Lisboa
Cenario Catita Hostel, Lisboa
+ 95 lainnya
Guest House

Cenario Catita Hostel

Santos-O-Velho, Lisboa

Review

Tripadvisor
Dari 8 review
Review yang paling membantu
GoSetReady
29 Jun 2019 - Wisata sendiri
Heads up, folks. Never mind the name Catita, which is a great Portuguese word that was dying out and is now coming back, meaning neat/fancy/stylish. Never mind the good location. You can find much better anywhere in Lisbon, and even for less money. I called the Hostel asking if they had any vacancy for one night and how much it would cost. Over the phone, I was told that they did have a room with bathroom available for €50. I said I'll be there in 20 minutes, and so I did. As soon as I got there, I confirmed having called earlier and the young man at the reception did not bat an eyelash. Barely even spoke, which stroke me as odd; it is customary to interact with people... when working with people. The reception is on the second floor and, while getting in, I was really disgusted by how dirty and chaotic everything was. By all means, I was expecting a modest lodgement, but modesty is not a pathway to dirtiness or lack of common courtesy. At any rate, I confirmed the price I was given over the phone, to which the very much indifferent young man replied "50 plus €2 for City tax". Well aware of city tax charged by all accommodations in Lisbon, I explained that when I asked over the phone how much I had to pay, the gentleman said 50, not 52. "This is tax, it has nothing to do with the hostel". I repeated that I obviously knew what the city tax was, last year was €1, this year it amounts to €2 per person/per day, and when he told me 50 over the phone the employee should have clearly said 50 plus city tax. The could-not-care-less-about-what-you-are-saying attitude went on, mainly by giving me the silence treatment; it seemed I had walked in a Jobseeker's Allowance office in the UK, but not having ever actually worked before (so no rights for you!). Even though the gentleman was not a Portuguese native speaker, he could understand very well what I was saying. By then, I really did not care: 50, 52, what have you... I looked at the wall and the sign said "if you need an invoice, please request it at the time of check-in", which I did, as I was about to pay. "I cannot give you an invoice, only the owner can do it, and she is not here. Also, I'm just an employee". Come on, we all know working is hard, working the night shift is even harder, but if you are this upset, annoyed, fed up with guests/customers/people, perhaps choose a different line of work. I did not say that, the one thing I did say very quiet but firmly was "I understand you cannot give me an invoice yourself, but I still want one". So he rolled his eyes, exhaled a loud pffft, got up from his chair saying he would call the owner on the phone. I stood there for one minute thinking "Hum, I don't need this. There are lots of fine places near-by and even a bit further away, I really do not want to spend the night in a dirty and over-priced hostel, with a sulking receptionist that has no clue on how to interact with other people. It is really not my problem his unhappy. I am not that happy either tonight and see no reason to take it out on a perfect stranger working at odd hours". When he came back with the mobile to call the owner, I said "You know what? Do not bother the owner. Please keep the room and good night". He mumbled 'm'Kay'. I am not so sure he knows there was a person actually there. I decided I would prefer to sleep in my van and find a nicer place the next day.
Anne H
31 Jul 2018 - Pasangan
i liked the location (1 km walking distance from the heart of Lisbon), the friendly welcome, 24/7 availability, cleanliness of the room, the kitchen with a fridge. What was a bit annoying was the noise from outside - it seemed like a powerful cooling system was working (although the view from the room was great). There were some pauses but then the noise started again. So if a person is used to sleeping with ear plugs, it probably does not create a problem. Also the hostel could invest in a fan or better still, an AC. There was a TV but a fan would have been preferable. The price quality ratio was good.
lolitaf317
14 Okt 2019 - Pasangan
Une catastrophe, il n’y a pas d’autres mots. Déjà l’hôtel est très mal indiqué dans la rue donc difficile à trouver. Ensuite le gros problème est la propreté, un scandale, les toilettes pas nettoyés, des traces douteuses sur les murs et sur le sol des toilettes... La porte de la salle de bain collante avec pareil des traces marrons (on a même pas envie de savoir ce que c’est ....). La grille d’aération de la salle de bain est encrassée et l’odeur est nauséabonde, sûrement dû aux remontées d’égouts! Ne parlons même pas du sol avec des papiers, du sable des miettes... Il est évident que le ménage n’est pas fait. Il y a du jour sous la porte qui donne sur le couloir, c’est donc mal insonorisé, par chance il n’y a pas eu trop de bruit cette nuit là. Le matin nous voulions partir à 8h (nous avions plutôt hâte de quitter les lieux) nous nous sommes rendus à 7h45 à la réception, avons patienté jusqu’à 8h05, il n’y avait personne à qui restituer la clés de notre chambre, nous avons donc dû aviser. C’est une de honte de payer pour dormir dans un lieu pareil. Fuyez!
guordanj
07 Okt 2019 - Pasangan
Se dico che faceva schifo è un complimento... Camera mai pulita inn5 giorni, lenzuola mai cambiate.. Il bagno, privato, era uno schifo, puzzava di fogna.. Un obbrobrio. Per finire una bella BLATTA in giro per il corridoio dell hotel. PENOSO SCHIFOSO
maura m
28 Sep 2019 - Pasangan
Camera mai stata pulita, lenzuola messe già sporche, e nonostante le lamentele, in 5 giorni non sono state mai cambiate. Il bagno PRIVATO, un vero e proprio incubo! Mai pulito, con sporcizia ovunque, unghie, capelli, peli ecc.. Ed una puzza di fogna allucinante. Ultimo, ma non per importanza, una blatta che camminava tranquillamente per il corridoio
Lokasi
Calçada Marques de Abrantes, 97, 2andar
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
3 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Cenario Catita Hostel?
Cenario Catita Hostel beralamat di Calçada Marques de Abrantes, 97, 2andar
Pukul berapa waktu check-in & check-out di Cenario Catita Hostel?
Waktu untuk check-in di Cenario Catita Hostel adalah mulai dari pukul 3 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Cenario Catita Hostel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Resepsionis 24 Jam

Fasilitas
Fasilitas Populer
Wifi
Parkir
Resepsionis 24 Jam
Fasilitas Umum
Properti bebas-rokok
Hewan Peliharaan
Hewan peliharaan diizinkan (tanpa biaya)
Layanan Hotel
Meja depan (buka jam tertentu)
Resepsionis 24 jam
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
2.0
Dari 8 review
Lokasi
4.0
Layanan
2.5
Nilai
3.0
Pasangan
6
Keluarga
0
Wisata sendiri
1
Berlibur dengan teman
0
Bisnis
0
GoSetReady
29 Jun 2019 - Wisata sendiri
Heads up, folks. Never mind the name Catita, which is a great Portuguese word that was dying out and is now coming back, meaning neat/fancy/stylish. Never mind the good location. You can find much better anywhere in Lisbon, and even for less money. I called the Hostel asking if they had any vacancy for one night and how much it would cost. Over the phone, I was told that they did have a room with bathroom available for €50. I said I'll be there in 20 minutes, and so I did. As soon as I got there, I confirmed having called earlier and the young man at the reception did not bat an eyelash. Barely even spoke, which stroke me as odd; it is customary to interact with people... when working with people. The reception is on the second floor and, while getting in, I was really disgusted by how dirty and chaotic everything was. By all means, I was expecting a modest lodgement, but modesty is not a pathway to dirtiness or lack of common courtesy. At any rate, I confirmed the price I was given over the phone, to which the very much indifferent young man replied "50 plus €2 for City tax". Well aware of city tax charged by all accommodations in Lisbon, I explained that when I asked over the phone how much I had to pay, the gentleman said 50, not 52. "This is tax, it has nothing to do with the hostel". I repeated that I obviously knew what the city tax was, last year was €1, this year it amounts to €2 per person/per day, and when he told me 50 over the phone the employee should have clearly said 50 plus city tax. The could-not-care-less-about-what-you-are-saying attitude went on, mainly by giving me the silence treatment; it seemed I had walked in a Jobseeker's Allowance office in the UK, but not having ever actually worked before (so no rights for you!). Even though the gentleman was not a Portuguese native speaker, he could understand very well what I was saying. By then, I really did not care: 50, 52, what have you... I looked at the wall and the sign said "if you need an invoice, please request it at the time of check-in", which I did, as I was about to pay. "I cannot give you an invoice, only the owner can do it, and she is not here. Also, I'm just an employee". Come on, we all know working is hard, working the night shift is even harder, but if you are this upset, annoyed, fed up with guests/customers/people, perhaps choose a different line of work. I did not say that, the one thing I did say very quiet but firmly was "I understand you cannot give me an invoice yourself, but I still want one". So he rolled his eyes, exhaled a loud pffft, got up from his chair saying he would call the owner on the phone. I stood there for one minute thinking "Hum, I don't need this. There are lots of fine places near-by and even a bit further away, I really do not want to spend the night in a dirty and over-priced hostel, with a sulking receptionist that has no clue on how to interact with other people. It is really not my problem his unhappy. I am not that happy either tonight and see no reason to take it out on a perfect stranger working at odd hours". When he came back with the mobile to call the owner, I said "You know what? Do not bother the owner. Please keep the room and good night". He mumbled 'm'Kay'. I am not so sure he knows there was a person actually there. I decided I would prefer to sleep in my van and find a nicer place the next day.
Anne H
31 Jul 2018 - Pasangan
i liked the location (1 km walking distance from the heart of Lisbon), the friendly welcome, 24/7 availability, cleanliness of the room, the kitchen with a fridge. What was a bit annoying was the noise from outside - it seemed like a powerful cooling system was working (although the view from the room was great). There were some pauses but then the noise started again. So if a person is used to sleeping with ear plugs, it probably does not create a problem. Also the hostel could invest in a fan or better still, an AC. There was a TV but a fan would have been preferable. The price quality ratio was good.
lolitaf317
14 Okt 2019 - Pasangan
Une catastrophe, il n’y a pas d’autres mots. Déjà l’hôtel est très mal indiqué dans la rue donc difficile à trouver. Ensuite le gros problème est la propreté, un scandale, les toilettes pas nettoyés, des traces douteuses sur les murs et sur le sol des toilettes... La porte de la salle de bain collante avec pareil des traces marrons (on a même pas envie de savoir ce que c’est ....). La grille d’aération de la salle de bain est encrassée et l’odeur est nauséabonde, sûrement dû aux remontées d’égouts! Ne parlons même pas du sol avec des papiers, du sable des miettes... Il est évident que le ménage n’est pas fait. Il y a du jour sous la porte qui donne sur le couloir, c’est donc mal insonorisé, par chance il n’y a pas eu trop de bruit cette nuit là. Le matin nous voulions partir à 8h (nous avions plutôt hâte de quitter les lieux) nous nous sommes rendus à 7h45 à la réception, avons patienté jusqu’à 8h05, il n’y avait personne à qui restituer la clés de notre chambre, nous avons donc dû aviser. C’est une de honte de payer pour dormir dans un lieu pareil. Fuyez!
guordanj
07 Okt 2019 - Pasangan
Se dico che faceva schifo è un complimento... Camera mai pulita inn5 giorni, lenzuola mai cambiate.. Il bagno, privato, era uno schifo, puzzava di fogna.. Un obbrobrio. Per finire una bella BLATTA in giro per il corridoio dell hotel. PENOSO SCHIFOSO
maura m
28 Sep 2019 - Pasangan
Camera mai stata pulita, lenzuola messe già sporche, e nonostante le lamentele, in 5 giorni non sono state mai cambiate. Il bagno PRIVATO, un vero e proprio incubo! Mai pulito, con sporcizia ovunque, unghie, capelli, peli ecc.. Ed una puzza di fogna allucinante. Ultimo, ma non per importanza, una blatta che camminava tranquillamente per il corridoio
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