My mother and I stayed a week at this hotel for a leisure holiday. Once we arrived at the hotel we were rudely greeted by the receptionist who was an older woman, she clearly didn’t care or provided much help. Once we entered our apartment we noticed a sewage smell but didn’t think much of it. We noticed gurgling noises coming from the bathroom, found it strange but again didn’t take much notice.
My mother was cleaning the bath/shower before going to take a shower but heard a gurgling noise and suddenly brown stuff came flushing out of the drain hole. To put it simply sewage came up our drain into the bath/shower, the smell was horrendous and we couldn’t shower for our remaining days. We brought it to the attention of staff but nothing was done. I would provide pictures but it’s too gruesome to show. We also ran into the issue of all of our valuables getting locked in the safe, the lovely manager came up and helped us with that issue.
There is some lovely staff here, only for that one receptionist.
We were not happy with our stay, these issues did affect our holiday. I would not recommend staying here. Some serious work needs to be done.