-The good things about this hotel is the location, it’s a really close walk to the shopping centre and plenty of nice restaurants. The room had a nice balcony, and was very spacious.
- The room was not very clean, you could not walk around the room bare foot as your feet would be black.
- We had to re-wash the pans and plates as they still had food left on them from before.
-Staff were very inattentive, during our isolation period when we arrived we were not offered any water or food. Our telephone didn’t even work so we couldn’t call to reception.
-Our hob didn’t work in our room, so you’re paying for self-catering with not a functioning kitchen.
-Our shower did not have any hot water. We complained to staff but they did not bother to rectify the issue.
-Staff were very rude and did not make an effort to greet you or make you feel welcome. A real shame as the hotel is very empty due to COVID so you would think they would make more of an effort.