The Eira do Serrado Hotel was the perfect overnight base for me from which to explore the Nuns Valley.
Unfortunately, I was one of only two guests so, at check-in, I was told there wouldn’t be a buffet breakfast the following morning (understandable) and was asked to tell them what I would like instead. We then played a game where I would mention things I’d probably choose from a buffet and they’d tell me if I could have it. It kinda worked, but it caught me off-guard and I didn’t really ask for what I’d choose. Plus the proportions were all askew!
Then I was told if I wanted the set menu for dinner I would have to make my choices for that too, although curiously not for the quite lengthy à la carte menu (the food was actually pretty good).
Next the sauna, gym and pool - I had to book a slot for the gym (normal in Madeira at the moment), the sauna was closed (every place I’ve stayed seems to have a different sauna rule!) and as for the pool - it was all covered over, and I didn’t have the heart to ask for it be opened up for just me!
My room was very clean and comfortable enough and I had a great view from the balcony. Could do with one or two more power points though.
The gym was poor - a couple of cheap cardio machines and 5 very light (1-3kg) dumbbells. So many hotels do this - clearly it’s only done to tick a box.
On the whole, the hotel felt lifeless - usually, the lights were off and they’d switch things on for me when I appeared - and it was deathly silent. I know it’s so difficult at the moment but I think they should make their minds up about being open as it felt like their hearts just weren’t in it.
The restaurant was set up for a wedding reception (which made it a bit weird to eat in!) - let’s hope it brought them in a bit of money to keep them going :)