On the plus side: the location is good for the city centre, the bathrooms are well fitted and the beds were fairly comfortable
There are some big issues here however; The "design" is basically about how many shades of black you can use, and wow doesn't a bit of chrome set it off - oh how I miss the 80s. It's actually pretty ugly.
There are some basics missing from what is meant to be 4* hotel; There are no seating areas outwith the rooms other than the formal (small) restaurant/breakfast room, the rooms are air conditioned but this turns off when you leave the room so it takes a while to get comfortable when you get back. The same power cut off means there can't be a fridge to keep drinks cold, and no minibar obviously. The safe didn't work without the override key, and some of the wardrobe furniture was showing a lot of wear (and did I mention that its ugly?)
We were also fortunate to be on the 1st floor when the lift broke down for a day!
And to cap it all the breakfast service is poor. The service was managed by one person trying and failing to clear plates and set tables, replenish the buffet, take orders, and deliver orders to tables. There was shouting for coffee one morning (I stress not by me) and only on the third day did I actually manage to get a seat with a cup, cutlery and napkin there before me; but the orange juice was empty. This was Basil at his worst, but without Manuel to keep it running.
This is NOT a four star hotel, its frankly rubbish