First and foremost, as it was a special occasion I asked for an upgrade, we got a beautiful suite with a sea view on the 6th floor that we were delighted with 👍🏻😊👌🏻 The room was immaculate and the maid service was tip top. Location was fine, about a 10 minute walk to the beach at most. The receptionists were lovely and went the extra mile.
I would just complain about the entertainment/reps. We had stayed someone last year and everyone got involved whereas this time no reps bothered to try and speak to us and all the entertainment was in French which made us feel very left out. We really wanted to get involved but we didn’t get a ‘hello’ or ‘bonjour’ We had also stayed at this hotel about 10 years ago and enjoyed snacks around the pool but this time it seemed like it was all about ‘all inclusive’ and apart from ice creams there wasn’t a selection of food which made us have to go out for food which was disappointing. All in all loved our room, the reception staff were amazing, the bar staff a little bit rude, a good stay but we would definitely have liked somewhere that made us feel more welcome.