Luna Chalets da Montanha, Covilhã
Luna Chalets da Montanha, Covilhã
Luna Chalets da Montanha, Covilhã
Luna Chalets da Montanha, Covilhã
Luna Chalets da Montanha, Covilhã
+ 30 lainnya
Aparthotel

Luna Chalets da Montanha

Cortes Do Meio, Covilhã

Review

Tripadvisor
Dari 99 review
Review yang paling membantu
sergiodrcosta
26 Nov 2019
The chalets are located in Penhas da Saúde, which is a good location for someone who’s planning to stay in Serra da Estrela with easy access to the top. Built in wood, the houses are cozy and warm. Since there was cold and raining/snowing, the access to the entrance was icy and slippery. This potentially dangerous situation could’ve been addressed by the staff and easily avoided. The house floor could be better cleaned.
Tatiana S
04 Mei 2018 - Keluarga
I´been there with my family and we were very delighted with the chalé, they have an excelent location, good environment, very cozy, good view, the only two things that i don´t like was the bed, very hard and unconfartable and they didn´t clean de hause any day.
Jaime2110
22 Apr 2018 - Keluarga
We actually stayed here in January 2015 and thoroughly enjoyed it. Blanketed in snow so was a great experience for us coming from Australia. The kids loved stepping outside and having snow at the doorstep. Kids playground and toboggans to hire nearby. Rooms were beautiful and old. Can be a bit noisy in the bedrooms at night... but you get that being so high up and being the middle of winter. Would stay again
GFLX
24 Jan 2018 - Keluarga
I stayed with my family at the Chales (mountain wood houses) at Luna Serra da Estrela. I was delighted with the photos and booked instantly without reading reviews, the price was affordable (600Euro for 5 days, inside a wooden house with 3 bedrooms, living room and kitchen, it's a bargain, with breakfast included for all 5, for only 150 euros per night?). After reading the reviews here I got petrified. What if I don't have heating? What if I don't have hot water? What if my week will be ruined for this? I emailed them instantly several times, making sure I have read about this and was very upset. I was traveling with little babies and comfort/heating was mandatory. They guaranteed everything would be good on my arrival. Here is what happened: I spent 5 wonderful days with them. It was snowing all the time, with freezing temperatures. The house was so warm inside that often we had to turn off the heating. Everything was clean and comfortable, water was always hot (low pressure though) and our family of 5 had was always good. Breakfast is amazing as mentioned by others, I've been on luxury 5 star hotels with much worse breakfast choices. Freshly squizzed orange juice included. Staff was always helpful and friendly, trying always to solve minor issues. There is a playroom on the main building for kids. The wooden houses (Chales) are a little bit outdated/used, but nothing serious. I have stayed in better places, but paid 3 or 4 times more. My only recommendation would be: avoid weekends or holidays if possible. We arrived on a Saturday and it was totally packed inside and outside the hotel. On Sunday afternoon, it got completely desert for the whole week, all people vanished and looked like everything was there for us. I'm sure most bad reviews happened over periods where they were full, and though helpful, I notice the staff cannot manage that much people arriving on the same time! Make sure to arrive early at breakfast (before 9AM over weekends and busy periods), will be hard if arriving later... Certainly a place to repeat! Totally recommended if you have kids during snow season (January to March) and if they love snow!
Katendem
27 Des 2017 - Keluarga
I would go for an average rating ... 20 minutes to check-in. The location is great and the wood made chalet is nice. Unfortunately, furnitures are not at expected standards (sofa is 2,5 people in a chalet for 6, chairs are not confortable,... ). 3 rooms with single beds : beds are ok. The is no welcome basket, even not a bottle of water in the fridge for 255€ a night ... Breakfast is good but too many people running around about 9:30 make the job of the waiters difficult. Some small adustments could bring this experience to another level... We faced a winstorm by night and electricity ran down around 4am ... as heater is electric, the chalet was really cold in the morning and no hot water ! We were able to take a hot shower in a room of the hotel as electricity came back only about 11 am. Finaly, this experience was not bad but could have been much much better !
Lokasi
Penhas da Saude - Serra da Estrela
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
4 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Luna Chalets da Montanha?
Luna Chalets da Montanha beralamat di Penhas da Saude - Serra da Estrela
Pukul berapa waktu check-in & check-out di Luna Chalets da Montanha?
Waktu untuk check-in di Luna Chalets da Montanha adalah mulai dari pukul 4 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Luna Chalets da Montanha?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
  • Spa
Fasilitas
Fasilitas Populer
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Olahraga, Spa & Rekreasi
Mendaki
Lapangan golf di dalam properti
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Hewan peliharaan dibolehkan
Fasilitas Umum
Restoran
Ruang tamu
Ruang merokok khusus
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 99 review
Kebersihan
3.0
Kamar
3.0
Lokasi
4.5
Layanan
3.5
Nilai
3.0
Pasangan
13
Keluarga
54
Wisata sendiri
0
Berlibur dengan teman
23
Bisnis
0
sergiodrcosta
26 Nov 2019 -
The chalets are located in Penhas da Saúde, which is a good location for someone who’s planning to stay in Serra da Estrela with easy access to the top. Built in wood, the houses are cozy and warm. Since there was cold and raining/snowing, the access to the entrance was icy and slippery. This potentially dangerous situation could’ve been addressed by the staff and easily avoided. The house floor could be better cleaned.
Tatiana S
04 Mei 2018 - Keluarga
I´been there with my family and we were very delighted with the chalé, they have an excelent location, good environment, very cozy, good view, the only two things that i don´t like was the bed, very hard and unconfartable and they didn´t clean de hause any day.
Jaime2110
22 Apr 2018 - Keluarga
We actually stayed here in January 2015 and thoroughly enjoyed it. Blanketed in snow so was a great experience for us coming from Australia. The kids loved stepping outside and having snow at the doorstep. Kids playground and toboggans to hire nearby. Rooms were beautiful and old. Can be a bit noisy in the bedrooms at night... but you get that being so high up and being the middle of winter. Would stay again
GFLX
24 Jan 2018 - Keluarga
I stayed with my family at the Chales (mountain wood houses) at Luna Serra da Estrela. I was delighted with the photos and booked instantly without reading reviews, the price was affordable (600Euro for 5 days, inside a wooden house with 3 bedrooms, living room and kitchen, it's a bargain, with breakfast included for all 5, for only 150 euros per night?). After reading the reviews here I got petrified. What if I don't have heating? What if I don't have hot water? What if my week will be ruined for this? I emailed them instantly several times, making sure I have read about this and was very upset. I was traveling with little babies and comfort/heating was mandatory. They guaranteed everything would be good on my arrival. Here is what happened: I spent 5 wonderful days with them. It was snowing all the time, with freezing temperatures. The house was so warm inside that often we had to turn off the heating. Everything was clean and comfortable, water was always hot (low pressure though) and our family of 5 had was always good. Breakfast is amazing as mentioned by others, I've been on luxury 5 star hotels with much worse breakfast choices. Freshly squizzed orange juice included. Staff was always helpful and friendly, trying always to solve minor issues. There is a playroom on the main building for kids. The wooden houses (Chales) are a little bit outdated/used, but nothing serious. I have stayed in better places, but paid 3 or 4 times more. My only recommendation would be: avoid weekends or holidays if possible. We arrived on a Saturday and it was totally packed inside and outside the hotel. On Sunday afternoon, it got completely desert for the whole week, all people vanished and looked like everything was there for us. I'm sure most bad reviews happened over periods where they were full, and though helpful, I notice the staff cannot manage that much people arriving on the same time! Make sure to arrive early at breakfast (before 9AM over weekends and busy periods), will be hard if arriving later... Certainly a place to repeat! Totally recommended if you have kids during snow season (January to March) and if they love snow!
Katendem
27 Des 2017 - Keluarga
I would go for an average rating ... 20 minutes to check-in. The location is great and the wood made chalet is nice. Unfortunately, furnitures are not at expected standards (sofa is 2,5 people in a chalet for 6, chairs are not confortable,... ). 3 rooms with single beds : beds are ok. The is no welcome basket, even not a bottle of water in the fridge for 255€ a night ... Breakfast is good but too many people running around about 9:30 make the job of the waiters difficult. Some small adustments could bring this experience to another level... We faced a winstorm by night and electricity ran down around 4am ... as heater is electric, the chalet was really cold in the morning and no hot water ! We were able to take a hot shower in a room of the hotel as electricity came back only about 11 am. Finaly, this experience was not bad but could have been much much better !
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