Just look back through the reviews of the pool temperature and it doesn't matter how often we, the customers, complain that the pool is too cold, the only response from management is "our pool is set to 27 degrees". So??? If the temperature is set to 27 degrees, then 27 degrees is TOO COLD. Otherwise, something is broken and the temperature is NOT 27 degrees. Either way, there is a problem when the pool feels cold. Personally, I have found the temperature variable. Occasionally it is like getting into a warm bath, at other times it is freezing cold and you cannot get in. But we must not worry because the management have personally assured me the pool temperature is always 27 degrees!!! Something is very wrong somewhere but complaining gets us nowhere because the management do not believe anything is wrong with their perfect pool. Wakeup please, listen to the customers, and get this problem fixed.