Hotel

Muthu Clube Praia da Oura

Albufeira, Albufeira

Review

Tripadvisor
Dari 4.445 review
Review yang paling membantu
Muoso
08 Okt 2020 - Keluarga
This is a very basic ApartHotel. I requested to check out after my first night and the hotel in conjunction with blue sea travel refused to check me out, otherwise we were to lose all money paid in advance. Upon checking in we were booked to room 433 (I believe) which was very difficult to locate as there are no potters to help out or clear directions to the rooms. This was on first floor and there’s no lift to carry the luggage upstairs. The mattresses were so spent that I wouldn’t have these in my visitor’s room. We rejected this room immediately. They changed us to room 686 which again we had to look out for. While this shouldn’t be a problem in itself the rooms are arranged in an awkward numbering style and means that we had to look for our room for more than 10 minutes. This was constant with many guests and later in our stay we helped guests who were checking in and struggling with finding their rooms. The 2nd room was slightly better compared to the first one though it was not fit for purpose. The poor joining of twin beds meant the whole time our night was uncomfortable. Our first night involved us cleaning the room and the terrace. We couldn’t stand the dirt. We cleaned our house before going on holiday only to start cleaning the hotel room and the terrace upon arrival at the hotel room. Hah! Life can laugh at one. FOOD The choice of food was shockingly wanting. The food was bland and often repeated. The utensils were not quickly cleared off the table due to management maintaining skeleton staff. There was a very small choice of fruits and it’s shocking that in 7 nights a banana had not been served as part of the meal. STAFF Whereas it may be unfair to have a go at the staff, my assessment was that the hotel was trying all it could to get away with the most minimum number of staff possible. This meant that staff on duty were overworked and couldn’t attend to issues as quickly as required. An overworked staff are unlikely to be more accommodating and tolerant. This made the whole place untidy and its shocking to publicise this structure as a 4*. Please don’t be lied too. BEDDINGS All the hotel beddings and towels were white which is great. I was in this hotel for 7 nights, 6 nights more than I wanted to. I am too aware that this are different times due to the pandemic. The place is hot not to warrant a blanket/duvet and therefore can be sweaty at night and clients will most likely go to the beach. We did. The hotel policy is to change the linen once in 5 days. This is seriously taking a meek and very unhygienic in my opinion. LAUGHABLE ALL INCLUSIVE We had a meeting with the manager on duty and asked her to tell us what was included in our all-inclusive package. She wasn’t able to articulate. This is a big rip-off and am asking anyone who may care to listen not to visit this hotel but if you must, don’t be taken on the boat ride that is all inclusive as you’ll find it leaks pretty quickly at set off. BATHROOM The bathtub was dirty upon checking in. It was old and chipping and really shameful for MGM to lay out such a room to guests. BEDROOM The bedroom/studio is very small. The ironing board was broken, one electricity bulb was falling off the wall and only supported by a cardboard. This we thought was dangerous and reported. All they did was to cover it with a lamp shade, which was really poor workmanship. TERRACE The terrace was generally dirty and had a refuse bag left by the corner. There were two sunbeds at the terrace. Two dirty sunbeds and full of white paint. We called for the sunbeds to be replaced, not once and even then, the replacement sunbeds had seen their better days. The hotel positive is that it is close to the beach. The terrace door is the same door to the room. There is no window in the room and therefore no escape in the event of any misfortune emanating from the terrace aka room door. This was a TOTAL violation!
Anth723
02 Okt 2020 - Pasangan
Cons: very poor service at reception. Acres of queuing and chatting the breeze while others wait. Poor directions to an apartment far away - directed to lifts that don't even go to our floor. Very hilly. Car parking virtually impossible. Thankfully, other hotels were empty. Pros: lovely pool, nice pool bar but poorly staffed. Half the time no one was there. Rooms adequate, though it took 3 days to get someone to mend my door lock. This in itself quite inconsiderate and slow. We could have been robbed. Air con was good quality. Rooms adequately furnished for AI. Took 3 days to get towels to our room. Awful service. I think the place had just reopened cos everywhere was dirty. Good CV protocols. I felt safe. Lovely location near the beach but only a few rooms overlook the beach. In the queue was an apartment owner who could not even get a pool or sea view. Boy was he mad. Food was OK, as usual, breakfast being the best meal. For some reason, on the continent the coffee machines always premix the drinks with sugar, and the cappuccino was seriously sweet with way too much chocolate added. I had to have espresso and fresh milk. Praia de Oura is lovely but hilly, and Albufeira is beautiful in summer. I would return but probably to a different hotel.
Anubha D
22 Sep 2020 - Pasangan
Visited this beautiful well maintained property during July.Staffs are amazing, wonderfull location and which is easy accessible to the near by entertainement,beach is just 2 minutes walking distance,food is fabulous and with everyday diffrent varitaions Waiting staffs are excellant understand your all basic needs and act proactively during our stay.
dj--john9
21 Sep 2020 - Pasangan
Just visited on a Jet2 package and had a great holiday, however when we arrived we were shown to a room with views of a wall and not much else. Not a good start as the hotel was only around a third full. I went straight to reception to ask if we could change to a room with a better view and was told we could for an additional 70 euros. We ended up with a great sea view in a tiny room but the view made it worth it. The hotel complex itself is huge with loads of amenities although most unfortunately were shut due to the current situation. The location was great for the beach and few bars next to the beach. Staff were very good and polite and we had regular bedding and towel changes. One drawback was the steep hills to get out of the resort which couldn't be avoided. Not a problem for us but might be for the elderly. The strip was a 10 minute walk up the hill and Albufiera old town a 3/4 hour walk or 7 euro taxi ride away. Tuck tucks were also available for 10 euros and were quite fun. All in all would have loved to have seen it with everything open and would stay here again but would want a bigger room with a view.
702vincec
11 Sep 2020
Our original holiday to Mallorca was cancelled so we decided to try Portugal as first time visitors. Prior to booking we read the reviews of the hotel and most were quite negative, thankfully we ignored them. We had a wonderful stay, the hotel is big we were in Block K which is slightly away from the reception/pool/restaurant area. The hotel is located close to the beach and a short walk to local restaurants and bars. The staff were friendly and helpful when we had issues with the safe. Room and the balcony were excellent. Food was good, we only had breakfast but it kept us going all day. Ignore the moaning Minnie's you wont be disappointed.
Lokasi
Praia da Oura Apartado 827,
maps
1
Malam

Tentang Akomodasi

Deskripsi

FAQ
Di mana alamat Muthu Clube Praia da Oura?
Muthu Clube Praia da Oura beralamat di Praia da Oura Apartado 827,
Apa saja fasilitas yang tersedia di Muthu Clube Praia da Oura?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Resepsionis 24 Jam
  • Pusat Kebugaran

Fasilitas
Fasilitas Populer
Wifi
Parkir
Resepsionis 24 Jam
Pusat Kebugaran
Olahraga, Spa & Rekreasi
Bola voli
Meja pingpong
Ski air
Jet ski
Berkuda
Bowling
Tenis
Fitness
Klub malam
Kasino
Panahan
Fasilitas Umum
Ruang tamu
Pantai
Hewan Peliharaan
Hewan peliharaan dibolehkan
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 4.445 review
Kebersihan
4.0
Kamar
3.5
Lokasi
4.5
Layanan
3.5
Nilai
3.5
Pasangan
2.0K
Keluarga
1.3K
Wisata sendiri
85
Berlibur dengan teman
610
Bisnis
24
Muoso
08 Okt 2020 - Keluarga
This is a very basic ApartHotel. I requested to check out after my first night and the hotel in conjunction with blue sea travel refused to check me out, otherwise we were to lose all money paid in advance. Upon checking in we were booked to room 433 (I believe) which was very difficult to locate as there are no potters to help out or clear directions to the rooms. This was on first floor and there’s no lift to carry the luggage upstairs. The mattresses were so spent that I wouldn’t have these in my visitor’s room. We rejected this room immediately. They changed us to room 686 which again we had to look out for. While this shouldn’t be a problem in itself the rooms are arranged in an awkward numbering style and means that we had to look for our room for more than 10 minutes. This was constant with many guests and later in our stay we helped guests who were checking in and struggling with finding their rooms. The 2nd room was slightly better compared to the first one though it was not fit for purpose. The poor joining of twin beds meant the whole time our night was uncomfortable. Our first night involved us cleaning the room and the terrace. We couldn’t stand the dirt. We cleaned our house before going on holiday only to start cleaning the hotel room and the terrace upon arrival at the hotel room. Hah! Life can laugh at one. FOOD The choice of food was shockingly wanting. The food was bland and often repeated. The utensils were not quickly cleared off the table due to management maintaining skeleton staff. There was a very small choice of fruits and it’s shocking that in 7 nights a banana had not been served as part of the meal. STAFF Whereas it may be unfair to have a go at the staff, my assessment was that the hotel was trying all it could to get away with the most minimum number of staff possible. This meant that staff on duty were overworked and couldn’t attend to issues as quickly as required. An overworked staff are unlikely to be more accommodating and tolerant. This made the whole place untidy and its shocking to publicise this structure as a 4*. Please don’t be lied too. BEDDINGS All the hotel beddings and towels were white which is great. I was in this hotel for 7 nights, 6 nights more than I wanted to. I am too aware that this are different times due to the pandemic. The place is hot not to warrant a blanket/duvet and therefore can be sweaty at night and clients will most likely go to the beach. We did. The hotel policy is to change the linen once in 5 days. This is seriously taking a meek and very unhygienic in my opinion. LAUGHABLE ALL INCLUSIVE We had a meeting with the manager on duty and asked her to tell us what was included in our all-inclusive package. She wasn’t able to articulate. This is a big rip-off and am asking anyone who may care to listen not to visit this hotel but if you must, don’t be taken on the boat ride that is all inclusive as you’ll find it leaks pretty quickly at set off. BATHROOM The bathtub was dirty upon checking in. It was old and chipping and really shameful for MGM to lay out such a room to guests. BEDROOM The bedroom/studio is very small. The ironing board was broken, one electricity bulb was falling off the wall and only supported by a cardboard. This we thought was dangerous and reported. All they did was to cover it with a lamp shade, which was really poor workmanship. TERRACE The terrace was generally dirty and had a refuse bag left by the corner. There were two sunbeds at the terrace. Two dirty sunbeds and full of white paint. We called for the sunbeds to be replaced, not once and even then, the replacement sunbeds had seen their better days. The hotel positive is that it is close to the beach. The terrace door is the same door to the room. There is no window in the room and therefore no escape in the event of any misfortune emanating from the terrace aka room door. This was a TOTAL violation!
Anth723
02 Okt 2020 - Pasangan
Cons: very poor service at reception. Acres of queuing and chatting the breeze while others wait. Poor directions to an apartment far away - directed to lifts that don't even go to our floor. Very hilly. Car parking virtually impossible. Thankfully, other hotels were empty. Pros: lovely pool, nice pool bar but poorly staffed. Half the time no one was there. Rooms adequate, though it took 3 days to get someone to mend my door lock. This in itself quite inconsiderate and slow. We could have been robbed. Air con was good quality. Rooms adequately furnished for AI. Took 3 days to get towels to our room. Awful service. I think the place had just reopened cos everywhere was dirty. Good CV protocols. I felt safe. Lovely location near the beach but only a few rooms overlook the beach. In the queue was an apartment owner who could not even get a pool or sea view. Boy was he mad. Food was OK, as usual, breakfast being the best meal. For some reason, on the continent the coffee machines always premix the drinks with sugar, and the cappuccino was seriously sweet with way too much chocolate added. I had to have espresso and fresh milk. Praia de Oura is lovely but hilly, and Albufeira is beautiful in summer. I would return but probably to a different hotel.
Anubha D
22 Sep 2020 - Pasangan
Visited this beautiful well maintained property during July.Staffs are amazing, wonderfull location and which is easy accessible to the near by entertainement,beach is just 2 minutes walking distance,food is fabulous and with everyday diffrent varitaions Waiting staffs are excellant understand your all basic needs and act proactively during our stay.
dj--john9
21 Sep 2020 - Pasangan
Just visited on a Jet2 package and had a great holiday, however when we arrived we were shown to a room with views of a wall and not much else. Not a good start as the hotel was only around a third full. I went straight to reception to ask if we could change to a room with a better view and was told we could for an additional 70 euros. We ended up with a great sea view in a tiny room but the view made it worth it. The hotel complex itself is huge with loads of amenities although most unfortunately were shut due to the current situation. The location was great for the beach and few bars next to the beach. Staff were very good and polite and we had regular bedding and towel changes. One drawback was the steep hills to get out of the resort which couldn't be avoided. Not a problem for us but might be for the elderly. The strip was a 10 minute walk up the hill and Albufiera old town a 3/4 hour walk or 7 euro taxi ride away. Tuck tucks were also available for 10 euros and were quite fun. All in all would have loved to have seen it with everything open and would stay here again but would want a bigger room with a view.
702vincec
11 Sep 2020 -
Our original holiday to Mallorca was cancelled so we decided to try Portugal as first time visitors. Prior to booking we read the reviews of the hotel and most were quite negative, thankfully we ignored them. We had a wonderful stay, the hotel is big we were in Block K which is slightly away from the reception/pool/restaurant area. The hotel is located close to the beach and a short walk to local restaurants and bars. The staff were friendly and helpful when we had issues with the safe. Room and the balcony were excellent. Food was good, we only had breakfast but it kept us going all day. Ignore the moaning Minnie's you wont be disappointed.
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