The apartments are fabulous and the village is clean and beautiful.
We appreciated everything, the service and kindness of the staff and the equipments on site.
We met some friends staying in another flat on the first row who complained about the noise from the road below. So we felt lucky to be located on the second row (flat #7), which was much quieter. The views are fantastic. Our apartment was very well equipped, bright and elegantly decorated. It is on the top floor and has diamond-shaped ceilings with intimate and romantic lighting. The rooms are spacious and the bedding is very good. We appreciated the wooden floor in the bedrooms, less allergenic than carpets.... in this regard, we would suggest changing the curtains in the bedrooms which are starting to show some traces of humidity.
The wifi connection is excellent in the living and dining room, a little slower in the bedrooms. There are 2 beautiful marble bathrooms. The terrace is very pleasant.
We were not troubled by the neighbourhood, yet the resort was full.
You have to walk a little to get to the pool, along a rather steep path, but the view from the pool is fantastic! Tennis table and a TV lounge with a snooker, free of charge.
A car is necessary, however there is a bus stop just in front of the entrance of the resort. I believe Palheiro offers a free shuttle to the city centre twice a day (on request). The apartment is around a 10 minute drive to Funchal and a 3 minute drive to 2 supermarkets. So convenient!
Do visit the fantastic Palheiro gardens! and have a nice lunch at the golf club restaurant which offers an wonderful view on Funchal. We didn't use the SPA and Gym, which are additional fees.
In short, all the conditions are met to have a great stay in Madeira.
Good to know, we found (too late!) that booking was cheaper on their official website (no extra fees), and you can mention specific requests.
We definitely will return to Madeira and book this apartment again.