Pestana Promenade Ocean Resort Hotel, Funchal
Pestana Promenade Ocean Resort Hotel, Funchal
Pestana Promenade Ocean Resort Hotel, Funchal
Pestana Promenade Ocean Resort Hotel, Funchal
Pestana Promenade Ocean Resort Hotel, Funchal
+ 25 lainnya
Hotel

Pestana Promenade Ocean Resort Hotel

São Martinho, Funchal

Review

Tripadvisor
Dari 2.442 review
Review yang paling membantu
Geoff S
17 Mar 2020 - Pasangan
During our stay here we have alternated between independent restaurants in the area and the hotel evening buffet which has been good in the past. Tonight although the salad bar had good variety and flavours, the selection of main courses was very poor including choices of a so-called chicken curry which was very salty. some rather tough roast beef and turkey stroganoff which had appeared two nights ago. These were accompanied by a weak selection of tasteless vegetables and to add insult to injury the plates provided for the meal were cold. The predicable dessert selection did not make up for our disappointment and at a full price of 26 euros it's beyond expensive for what is on offer. Even the discounted price we paid was excessive. This is supposed to be a four star hotel and over the years we have been coming the food quality has deteriorated and on the basis of what was served tonight I shall be giving the restaurant a miss on any future visits.
Doug S
17 Mar 2020
Visited 5 years ago and it was a great hotel; Stayed at the Grand 6 months ago and that was great / superb. Very disappointed with the Promenade this time, the room at best was worth 300 euro's, we paid 800. Staff are great but the tired old room, tiny balcony and random room servicing let it down to the point where we wouldn't return, its a shame.
Winnie056
15 Mar 2020 - Keluarga
Stayed at this hotel for the first time, rooms where very clean, hotel staff where friendly, breakfast was buffet style, but freshly cooked omelettes where also on offer, pool area was good with four outdoor pools and one indoor, it was about 2.5 k into Funchal which was not a problem as we like walking, taxis where always available.
ZZJonZZ
14 Mar 2020 - Pasangan
We booked this hotel thinking we were booking a nearby hotel that had received a name change since we had stayed previously and really enjoyed our time there. The Pestana Promenade (a different animal altogether) needs a refurb and we were disappointed with the Pestana experience. On a positive note, the dining room staff are brilliant both in efficiency and as ambassadors for the hotel, and that is the only good thing I can say about this hotel. The chambermaids are friendly but the service they provide is poor. Toiletries were not always replenished, we bought some at the supermarket in the end. No iron or ironing board provided and it was as though we were asking for gold when we requested one, we were also asked to return these “immediately” we had used them. The breakfasts were acceptable, but nothing special. It felt as though once a variety of jam had run out then it was marmalade only until the delivery arrived the following week. There is no luggage room provided for people leaving later in the day, our luggage was placed near the front door all day and the reception staff were dismissive of our concerns about lack of security. We asked if we could stay in the room until late but unfortunately for us it was going to be occupied. No alternative room was offered which after a 3 week stay seems to be poor customer service. I think the reception staff were poor at their job, management need to look at how they operate. We will avoid Pestana in future, it is a second rate hotel chain
Alan N
12 Mar 2020
We spent 2 months in the Pestana Promenade in January and February and had excellent service from caring and good staff.Breakfast was plentiful but could be busy during the school half term break.Cleaning was thorough and we will return
Lokasi
Rua Simplicio dos Passos Gouveia,#31
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
3 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Pestana Promenade Ocean Resort Hotel?
Pestana Promenade Ocean Resort Hotel beralamat di Rua Simplicio dos Passos Gouveia,#31
Pukul berapa waktu check-in & check-out di Pestana Promenade Ocean Resort Hotel?
Waktu untuk check-in di Pestana Promenade Ocean Resort Hotel adalah mulai dari pukul 3 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Pestana Promenade Ocean Resort Hotel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Pestana Promenade Ocean Resort Hotel tersedia fasilitas kolam renang?
Ya, di Pestana Promenade Ocean Resort Hotel tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
Snorkeling
Ruang perawatan spa
Meja biliar
Selancar angin
Biliar
Fasilitas gym
Mendaki
Menyelam
Kolam renang indoor
Kolam renang outdoor
Lapangan golf di dalam properti
Kursi berjemur di pantai
Taman
Ruang game
Kolam renang anak
Memancing
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Hewan peliharaan dibolehkan
Fasilitas Anak
Area bermain anak-anak
Klub anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 2.442 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.5
Nilai
4.5
Pasangan
1.6K
Keluarga
467
Wisata sendiri
49
Berlibur dengan teman
177
Bisnis
29
Geoff S
17 Mar 2020 - Pasangan
During our stay here we have alternated between independent restaurants in the area and the hotel evening buffet which has been good in the past. Tonight although the salad bar had good variety and flavours, the selection of main courses was very poor including choices of a so-called chicken curry which was very salty. some rather tough roast beef and turkey stroganoff which had appeared two nights ago. These were accompanied by a weak selection of tasteless vegetables and to add insult to injury the plates provided for the meal were cold. The predicable dessert selection did not make up for our disappointment and at a full price of 26 euros it's beyond expensive for what is on offer. Even the discounted price we paid was excessive. This is supposed to be a four star hotel and over the years we have been coming the food quality has deteriorated and on the basis of what was served tonight I shall be giving the restaurant a miss on any future visits.
Doug S
17 Mar 2020 -
Visited 5 years ago and it was a great hotel; Stayed at the Grand 6 months ago and that was great / superb. Very disappointed with the Promenade this time, the room at best was worth 300 euro's, we paid 800. Staff are great but the tired old room, tiny balcony and random room servicing let it down to the point where we wouldn't return, its a shame.
Winnie056
15 Mar 2020 - Keluarga
Stayed at this hotel for the first time, rooms where very clean, hotel staff where friendly, breakfast was buffet style, but freshly cooked omelettes where also on offer, pool area was good with four outdoor pools and one indoor, it was about 2.5 k into Funchal which was not a problem as we like walking, taxis where always available.
ZZJonZZ
14 Mar 2020 - Pasangan
We booked this hotel thinking we were booking a nearby hotel that had received a name change since we had stayed previously and really enjoyed our time there. The Pestana Promenade (a different animal altogether) needs a refurb and we were disappointed with the Pestana experience. On a positive note, the dining room staff are brilliant both in efficiency and as ambassadors for the hotel, and that is the only good thing I can say about this hotel. The chambermaids are friendly but the service they provide is poor. Toiletries were not always replenished, we bought some at the supermarket in the end. No iron or ironing board provided and it was as though we were asking for gold when we requested one, we were also asked to return these “immediately” we had used them. The breakfasts were acceptable, but nothing special. It felt as though once a variety of jam had run out then it was marmalade only until the delivery arrived the following week. There is no luggage room provided for people leaving later in the day, our luggage was placed near the front door all day and the reception staff were dismissive of our concerns about lack of security. We asked if we could stay in the room until late but unfortunately for us it was going to be occupied. No alternative room was offered which after a 3 week stay seems to be poor customer service. I think the reception staff were poor at their job, management need to look at how they operate. We will avoid Pestana in future, it is a second rate hotel chain
Alan N
12 Mar 2020 -
We spent 2 months in the Pestana Promenade in January and February and had excellent service from caring and good staff.Breakfast was plentiful but could be busy during the school half term break.Cleaning was thorough and we will return
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