I always take a spring trip, though with CVD burgeoning at the beginning of the year I had to make some last minute changes to destination. I was so lucky to stumble upon this family of hotels! I booked an extended stay at The Vintage, and was intending a quiet time exploring the city and writing. The location of the hotel is spectacular and it's always amazing to stay in a world heritage site. The room was large, the bed comfortable, and the breakfast was perfect. However! What gives this hotel 5 stars is THE STAFF. Unfortunately, my extended stay was booked during football championships, and there was a large and heavy drinking crowd from morning until night...with lots of singing and table thumping. I'm all in for fun, but it's not so conducive to writing or sleep! The staff moved me to a wonderful room in hopes it would be quieter, but no such luck. They then worked with me to find another hotel that may be better suited to my needs, and made that shift completely painless. The family of hotels is Pestana, I think, and they are wonderful. I wish I could remember the names of all who helped me at the Vintage, because they so deserve recognition!