My husband & I visited Porto Donna Maria last week. We had booked for 2 weeks but came home after 8 days, neither of us could bear to stay any longer. It is awful, advertised as a 4 star gulf resort, it is so bad, that in my opinion, should warrent 1 star only, That Bad!!!
The resort is isolated out on the cliffs, overlooking Luz, A dry dusty dirty place, surrounded by weeds, & unkempt grounds, even the roads leading to the resort, are narrow & unfinished. There is a general feeling of the whole area of neglect & dismay.
Our apartment was 1 bed, self catering. The furnishings within are tired, dated, stained, dirty & smelly. There appeared to be an infestation of small insects.The kitchen was quite good, but the electrics appear to be hazardous & when are electric kettle blew up!! , management were unable to replace which meant that in order to have coffee/ tea, my husband & I had to boil a saucepan of water on the cooker!!! Really!!
The standards of cleanliness is very poor, my husband & I really worked hard, to clean the place, as we tried to keep the insects under some control. We scanned our bed before we got in, but had creepy crawlers in bed with us each morning, on the towels when we tried to dry ourselves, walking on us when we were seated in living area, Nightmare!!! There was no aircom in the apartment, despite temperatures greater than 40 degrees. We survived as long as we did by trying to stay out, although, it was hard.
The amenities outside were not better. The pool was nice but was streets away from us. It took us 2 days to find it. We never ventured into the restaurant, because the menu in the window was filthy & crawling with insects, and we never ever saw any single person eating there. There was a shop??? It consisted of an old dresser with 2 or 3 items for sale. There was a sign advertising ice-cream, but as 3 despondent children told my husband, there was no ice- cream!!! The bar was unbelievable, 3 stools against an old bar, nil else. No entertainment at all. Around reception, there was buckets, mops etc just lying about. The lighting ouside & around reception was broken and lying on the ground.
The staff at reception were not helpful, the uncaring attitude seeming to run through all the staff
This really was the nightmare holiday from hell, and I could not express enough how poor this resort is. Do no book this place for your holiday