We booked this trip, since we didn’t want to go to an all-inclusive hotel on the Greek islands, Turkey or Ibiza. Unfortunately, due to Covid, Madeira turned out to be practically the only destination where people could still go on holiday. So we ended up with the tattood, screaming, less social part of society.
Noting the hotel could help.
The room (junior suite) was huge! With an amazijg icean view. The room itself had seen it’s best days. Very dated, dirty carpet, some kind of horrible plastic mattrass.
The rooms were cleaned daily. But after every cleaning we would find fresh, long, dark hairs (we hope they were the cleaners) in our bathroom.
At some day they changed the bed linnen and we found dries up blood (not ours!) on the pillow covers. This shows to me the cleaning staff doesn’t take their job too seriously.
The food was find, the cocktails were like water.
Staff in general was very friendly.
I had expected a bit more of a Riu Palace to be honest. But if you can get a good deal it’s an ok stay.