Santa Barbara Eco-Beach Resort, Ribeira Grande
Santa Barbara Eco-Beach Resort, Ribeira Grande
Santa Barbara Eco-Beach Resort, Ribeira Grande
Santa Barbara Eco-Beach Resort, Ribeira Grande
Santa Barbara Eco-Beach Resort, Ribeira Grande
+ 71 lainnya
Hotel

Santa Barbara Eco-Beach Resort

Ribeira Seca, Ribeira Grande

Review

Tripadvisor
Dari 234 review
Review yang paling membantu
Catisemiao
27 Apr 2021
It's very expensive, and the facilities don't have any comfort at all. The bed is a bloc of cement, with a very uncomfortable mattress on top - I woke up with back pain, I could see that it was a very cheap material. The room had dust all over the place, the sofas were very uncomfortable as well. The eating zone, is a table with "garden benches" - the room didn't even had 1 chair. I don't advise staying here, for cheaper price, you have other hotels in the island, with 4* category that offer a lot more comfort and well being. And are clean and proper.
cunhamtiago
13 Apr 2021 - Pasangan
After spending 3 nights at the hotel, we went over to the other side of the island for the final 3 days of our holiday in the Azores. One night we decided to go back to the hotel with some friends who were keen to try out the restaurant. We reserved a table for 4. After arriving at the hotel for dinner at around 8.30pm, we were informed that we would not be served dinner due to new covid restrictions (that had been imposed in the island that day). Obviously, if the local government imposes new restrictions, these MUST be respected. Nonetheless, when talking on the phone to carry out our reservation, we were not informed of such limitations to serve dinner to non-guests. In fact, we rang the hotel twice during that day – one to do the initial reservation and one to inform we were going to be a few minutes late. In BOTH of these calls, the hotel did not inform us that they would NOT be able to serve us dinner. When we got to Santa Barbara and were informed that we could not have dinner, I requested to write in the “complaints book” – a book which is required by Portuguese law and cannot be denied to any customer. When requesting the complaints book, I was asked by the concierge to wait for a few minutes (and so the 4 of us waited for 5-10 minutes in the hotel lobby). I was then asked by the concierge if I could talk to the F&B Director over the phone, which I accepted to. When on the phone, the F&B director threatened me. He sarcastically suggested “if you are to ask for the complaints book, I will call the police as it is against the current restriction for you to be out of your accommodation. The law is with me, and as so, I recommend you leave my hotel”. After listening to these threatening words from the hotel director I was appalled and felt threatened. In sum, I feel this behaviour is absolutely unacceptable for a 4**** hotel.
RafaelEnc
30 Mar 2021
Outstanding staff, service, and views! The restaurant and bar offer a delightful experience. Would definitely recommend this hotel for a couple's getaway! I Will be back surely for another experience.
Rebecca W
30 Nov 2020
We chose to stay on the north coast and use a rental car to explore the island (and go scuba diving off the south coast) and we couldn't have been happier than our choice to stay at Santa Barbara Eco-Beach Resort. The beach is stunning to watch, the villas are modern, spacious, clean, and comfortable; the staff was exceedingly friendly and helpful. We enjoyed the restaurant for breakfast, lunch, and dinner as well as room service. The private jacuzzi is worth it! Our daughter loved the outdoor pool as well as the indoor one at the wellness center which we were able to reserve for her daily. Most importantly, we had two separate bedrooms, for our daughter and us, and the resort helped us set up a daily babysitter who watched our daughter for 5-6 hours 4 days a week and 2-3 evenings a week when she was asleep so we could leave the resort to go out to dinner. The babysitter was wonderful and made our stay perfect as we could enjoy grown-up things while our daughter had a fantastic time at the resort. The whole family loved our stay here and would recommend it to any other families. A great home base from which to enjoy the natural beauty of this wonderful island.
Mdkassner
21 Mar 2021
The staff was incredibly warm and friendly from start to finish. The room was also incredible and had many amenities that would make this ideal for a family or if you were planning on spending most of your time enjoying the resort including a well-stocked kitchen, a great gym, and what looked like a beautiful pool area (it was too cold for us to enjoy this part). The restaurant had some of the best gyozas and yakatori I've ever had, and the breakfasts were phenomenal. The only knock was that there wasn't a bathroom door, so maybe don't go with people you aren't comfortable with.
Lokasi
Estrada Regional nº1, 1º Morro de Baixo, Ribeira Seca, Ribeira Grande, PT
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00-00:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Santa Barbara Eco-Beach Resort?
Santa Barbara Eco-Beach Resort beralamat di Estrada Regional nº1, 1º Morro de Baixo, Ribeira Seca, Ribeira Grande, PT
Pukul berapa waktu check-in & check-out di Santa Barbara Eco-Beach Resort?
Waktu untuk check-in di Santa Barbara Eco-Beach Resort adalah mulai dari pukul 14:00-00:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Santa Barbara Eco-Beach Resort?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
Apakah di Santa Barbara Eco-Beach Resort tersedia fasilitas kolam renang?
Ya, di Santa Barbara Eco-Beach Resort tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
AC
Antar Jemput Bandara
Fasilitas Anak
Olahraga, Spa & Rekreasi
Area piknik
Berselancar
Snack bar/deli
Ruang perawatan spa
Kolam renang outdoor
Kursi berjemur di pantai
Taman
Handuk pantai
Hewan Peliharaan
Hewan peliharaan dibolehkan
Fasilitas Anak
Penitipan anak atau bayi (biaya tambahan)
Penitipan bayi atau anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 234 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.0
Nilai
4.0
Pasangan
96
Keluarga
69
Wisata sendiri
3
Berlibur dengan teman
28
Bisnis
8
Catisemiao
27 Apr 2021 -
It's very expensive, and the facilities don't have any comfort at all. The bed is a bloc of cement, with a very uncomfortable mattress on top - I woke up with back pain, I could see that it was a very cheap material. The room had dust all over the place, the sofas were very uncomfortable as well. The eating zone, is a table with "garden benches" - the room didn't even had 1 chair. I don't advise staying here, for cheaper price, you have other hotels in the island, with 4* category that offer a lot more comfort and well being. And are clean and proper.
cunhamtiago
13 Apr 2021 - Pasangan
After spending 3 nights at the hotel, we went over to the other side of the island for the final 3 days of our holiday in the Azores. One night we decided to go back to the hotel with some friends who were keen to try out the restaurant. We reserved a table for 4. After arriving at the hotel for dinner at around 8.30pm, we were informed that we would not be served dinner due to new covid restrictions (that had been imposed in the island that day). Obviously, if the local government imposes new restrictions, these MUST be respected. Nonetheless, when talking on the phone to carry out our reservation, we were not informed of such limitations to serve dinner to non-guests. In fact, we rang the hotel twice during that day – one to do the initial reservation and one to inform we were going to be a few minutes late. In BOTH of these calls, the hotel did not inform us that they would NOT be able to serve us dinner. When we got to Santa Barbara and were informed that we could not have dinner, I requested to write in the “complaints book” – a book which is required by Portuguese law and cannot be denied to any customer. When requesting the complaints book, I was asked by the concierge to wait for a few minutes (and so the 4 of us waited for 5-10 minutes in the hotel lobby). I was then asked by the concierge if I could talk to the F&B Director over the phone, which I accepted to. When on the phone, the F&B director threatened me. He sarcastically suggested “if you are to ask for the complaints book, I will call the police as it is against the current restriction for you to be out of your accommodation. The law is with me, and as so, I recommend you leave my hotel”. After listening to these threatening words from the hotel director I was appalled and felt threatened. In sum, I feel this behaviour is absolutely unacceptable for a 4**** hotel.
RafaelEnc
30 Mar 2021 -
Outstanding staff, service, and views! The restaurant and bar offer a delightful experience. Would definitely recommend this hotel for a couple's getaway! I Will be back surely for another experience.
Rebecca W
30 Nov 2020 -
We chose to stay on the north coast and use a rental car to explore the island (and go scuba diving off the south coast) and we couldn't have been happier than our choice to stay at Santa Barbara Eco-Beach Resort. The beach is stunning to watch, the villas are modern, spacious, clean, and comfortable; the staff was exceedingly friendly and helpful. We enjoyed the restaurant for breakfast, lunch, and dinner as well as room service. The private jacuzzi is worth it! Our daughter loved the outdoor pool as well as the indoor one at the wellness center which we were able to reserve for her daily. Most importantly, we had two separate bedrooms, for our daughter and us, and the resort helped us set up a daily babysitter who watched our daughter for 5-6 hours 4 days a week and 2-3 evenings a week when she was asleep so we could leave the resort to go out to dinner. The babysitter was wonderful and made our stay perfect as we could enjoy grown-up things while our daughter had a fantastic time at the resort. The whole family loved our stay here and would recommend it to any other families. A great home base from which to enjoy the natural beauty of this wonderful island.
Mdkassner
21 Mar 2021 -
The staff was incredibly warm and friendly from start to finish. The room was also incredible and had many amenities that would make this ideal for a family or if you were planning on spending most of your time enjoying the resort including a well-stocked kitchen, a great gym, and what looked like a beautiful pool area (it was too cold for us to enjoy this part). The restaurant had some of the best gyozas and yakatori I've ever had, and the breakfasts were phenomenal. The only knock was that there wasn't a bathroom door, so maybe don't go with people you aren't comfortable with.
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