Silchoro Apartamentos Turisticos, Albufeira
Silchoro Apartamentos Turisticos, Albufeira
Silchoro Apartamentos Turisticos, Albufeira
Silchoro Apartamentos Turisticos, Albufeira
Silchoro Apartamentos Turisticos, Albufeira
+ 7 lainnya
Hotel

Silchoro Apartamentos Turisticos

Albufeira, Albufeira

Review

Tripadvisor
Dari 570 review
Review yang paling membantu
Jacklambo
07 Nov 2019
For what you pay all the rooms are very large and of good quality. All off the staff are lovely and are always willing to help out in anyway possible. Our stay at this hotel was topped off by after us leaving our expensive camera at the hotel (by accident) we arranged with them a courier back to the UK! If this doesn't show trust worthy staff I dont know what does, Thank you so much Luiz and his team!
RuthC1035
04 Nov 2019 - Keluarga
After reading some terrible reviews I felt I needed to leave a review on our holiday. We arrived on 27th October and were checked in quickly. We went up to our apartment and were pleasantly surprised, it was clean and spacious and had everything we needed. Although as some reviews have said it is a bit dated but I would say it's typically Portuguese i.e furnishings. We had a great week, the staff were lovely and really helpful, the pool was great and the hotel wasn't full so ALOT of the time our daughter had the pool to herself, the bar and food prices were really reasonable. I really don't understand people that expect 5* when they pay for 3*. Thankyou silchoro staff our holiday was just what we needed.
Fearless813562
01 Nov 2019
We stayed 24th-31st Oct 2019 and were pleasantly surprised after reading reviews.yes it is dated but also clean and apartment had all you need for self catering,the staff were friendly and hard working food and drink ok.minibus 3 times day to old town.Beds and bed settees were fine and clean.
Jessica B
28 Okt 2019 - Keluarga
Mattresses are like bricks, as are pillows! Everything feels greasy/oily even upholstery. No oven even though self catering, only 2 ring electric hob and a microwave. Walls and ceilings are filthy. I get it’s a cheap hotel but I’ve been here one day and want to go home!
Corrina1425
16 Okt 2019 - Keluarga
We checked into Silchoro apartments Albufeira very late on Thursday night so we went straight to bed on Friday morning we were awoken by very noisy upstairs neighbors/cleaners my dad lay down on the mattress that was on one of the couches he found this to be more comfortable than his mattress on his bed so picked the mattress up after moving the mattress we found a crack pipe. Shocked and disgusted we put the crack pipe in the bin as we didn’t want cleaners coming in thinking it was ours before we got to inform reception. I went down to reception and told the receptionist What we had found and where to find the pipe I am unsure if the receptionist just didn’t understand me or thought I would let it go but she told she will tell housekeeping. When I went back to my room that night the pipe was gone still unhappy I went to reception again the next day(Saturday) I informed the new receptionist of what happened and she told me no report was filled from yesterday so she said she would make a report of it now and told me she will ring the manager for me to speak with her and for me to sit down which I did. She told me the manager did not answer but to wait where she told me to sit down until she rang back change of shift was happening at this time so the woman who rang the manager informed the new staff member of what was going on. The First Lady left and the second lady told me the manager still had not rang back so just to wait. After 10 minutes the receptionist told me I could leave and that she would find me once the manager rang back. An hour later the receptionist came out to me at the pool and told me that the manager would meet with me on Monday afternoon I was extremely unhappy as it was only Saturday and I felt uncomfortable in my room as I felt it was unclean (please see pictures(pictures include the crack pipe, a drop of blood on the floor, marks all over the walls and a graffiti drawn dick on the bathroom door) and the fact we found a used crack pipe in the room, however I waited until Monday as I believed the receptionist couldn’t do anything for me without the managers permission anyway. So Monday afternoon came and I went reception at half 4 they told me she still wasn’t there to come back at around 6 and she should be here pushing my plans back even further but I waited until 6 and went back down to reception to be told that the manager has had to go to a meeting offsite and won’t be able to meet with me until “10ish” on Tuesday morning(I arrived on Thursday). So I set my alarm for 10 on Monday night for Tuesday a lot earlier than I hoped to be up on my holidays but I did not want to miss the manager. Tuesday morning came I left my room at 10:15 to be ready to meet the manager at “10ish” . I went to reception and they led me to “Christina’s” office the general manager, she told me to explain my Situation so I did first question she asked me was why I moved the pipe to which I responded with “I didn’t want you thinking it was mine as I’m sure it’s still illegal to smoke crack in Portugal” for her to tell me no you should have left it there for me to see it because when I sent my staff up they said the room was fine and no sign of a pipe to which I said that I informed the receptionist on the first day that we moved the pipe into the bin and told her this. After explaining the whole situation she told me that she done all she could do by asking her staff to check the room and that the room was perfectly clean. Is she serious how does she believe that a room that had a used dirty crack pipe under a mattress is clean. I told her there is no way the room is clean when something like that that’s not very well hidden is left in a room. She told me “it’s just a pipe I can smoke tobacco from a pipe” and proceeded to take her tobacco pipe out of its case. I said I don’t condone smoking but that it’s not the same thing as crack is illegal it’s not mine it’s dirty and it was so easily found that there is no way the room is clean. She proceeded to tell me she has done everything correctly I told her not by me you haven’t I don’t feel comfortable in my room I make sure I have shoes on the whole time I came with this information on Friday it’s now Tuesday and I only have two days left of my holiday left and that your guests should be your priority. She then told me her guests are her priority but that she trusts her staff. However when I mentioned more of the story like being told to wait and about the reports she told me that this was unusual and not what usually happens and she would have to speak with her staff so I Said well 2 minutes ago you trusted your staff to say that the room is clean yet here you are wanting to speak to your staff and I told her to check cctv as she would find Me sitting at reception like the receptionist told me to. We kept going around and around in circles she kept saying it shouldn’t of happened but it happened so I said that’s it ? I’ve had to sleep in an unclean room (getting sick might I add) but your offering me nothing so she said well what would you like so I said well what are your options that you are offering me she told me I’m not offering you anything “it shouldn’t have happened but it happened” I said what if there was a baby in the room would this be a different situation if a child had found it and been in the situation I am in to which she threw her arms up. I said so your offering me nothing and she goes what do you suggest so I said refund she said absolutely not I said partial refund she said absolutely not now if when I brought this to their attention on the Friday they offered to move my room for me I would have had absolutely no problem and would have felt more comfortable however they did not they strung me along until 2 days before I leave yet she tells me to enjoy my last two days here. Cristina the general manager of the Silchoro hotels advice to me after finding a crack pipe in my room was to enjoy my last two days. Ps if you decide on staying here enjoy all of the extra charges they charge if you want the tv remote for the tv in your room, WiFi in your room is €3 per day they supply no hairdryers so it’s €2 per hour for the hairdryer it’s 75cent for them to call a taxi for you which they don’t call by the way they use a machine. They is no air con but they charge you if you want to rent a fan. They charge you if you need a cot for a baby. Avoid if possible!
Lokasi
PRACETA JAIME CORTESAO, 8200
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00
Waktu check-out:
11:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Deskripsi

FAQ
Di mana alamat Silchoro Apartamentos Turisticos?
Silchoro Apartamentos Turisticos beralamat di PRACETA JAIME CORTESAO, 8200
Pukul berapa waktu check-in & check-out di Silchoro Apartamentos Turisticos?
Waktu untuk check-in di Silchoro Apartamentos Turisticos adalah mulai dari pukul 14:00 dan waktu check-out paling lambat pukul 11:00
Apa saja fasilitas yang tersedia di Silchoro Apartamentos Turisticos?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Silchoro Apartamentos Turisticos tersedia fasilitas kolam renang?
Ya, di Silchoro Apartamentos Turisticos tersedia kolam renang yang bisa kamu gunakan.

Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
AC
Olahraga, Spa & Rekreasi
Berkuda
Biliar
Tenis
Kolam renang outdoor
Lapangan golf di dalam properti
Kursi berjemur di pantai
Taman
Bersepeda / bersepeda gunung
Ruang game
Hewan Peliharaan
Hewan peliharaan dibolehkan
Fasilitas Umum
AC
Lift
Restoran
Ruang tamu
Perpustakaan
Pantai
Rumah sakit
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 570 review
Kebersihan
3.5
Kamar
3.0
Lokasi
3.5
Layanan
3.5
Nilai
4.0
Pasangan
182
Keluarga
152
Wisata sendiri
9
Berlibur dengan teman
140
Bisnis
1
Jacklambo
07 Nov 2019 -
For what you pay all the rooms are very large and of good quality. All off the staff are lovely and are always willing to help out in anyway possible. Our stay at this hotel was topped off by after us leaving our expensive camera at the hotel (by accident) we arranged with them a courier back to the UK! If this doesn't show trust worthy staff I dont know what does, Thank you so much Luiz and his team!
RuthC1035
04 Nov 2019 - Keluarga
After reading some terrible reviews I felt I needed to leave a review on our holiday. We arrived on 27th October and were checked in quickly. We went up to our apartment and were pleasantly surprised, it was clean and spacious and had everything we needed. Although as some reviews have said it is a bit dated but I would say it's typically Portuguese i.e furnishings. We had a great week, the staff were lovely and really helpful, the pool was great and the hotel wasn't full so ALOT of the time our daughter had the pool to herself, the bar and food prices were really reasonable. I really don't understand people that expect 5* when they pay for 3*. Thankyou silchoro staff our holiday was just what we needed.
Fearless813562
01 Nov 2019 -
We stayed 24th-31st Oct 2019 and were pleasantly surprised after reading reviews.yes it is dated but also clean and apartment had all you need for self catering,the staff were friendly and hard working food and drink ok.minibus 3 times day to old town.Beds and bed settees were fine and clean.
Jessica B
28 Okt 2019 - Keluarga
Mattresses are like bricks, as are pillows! Everything feels greasy/oily even upholstery. No oven even though self catering, only 2 ring electric hob and a microwave. Walls and ceilings are filthy. I get it’s a cheap hotel but I’ve been here one day and want to go home!
Corrina1425
16 Okt 2019 - Keluarga
We checked into Silchoro apartments Albufeira very late on Thursday night so we went straight to bed on Friday morning we were awoken by very noisy upstairs neighbors/cleaners my dad lay down on the mattress that was on one of the couches he found this to be more comfortable than his mattress on his bed so picked the mattress up after moving the mattress we found a crack pipe. Shocked and disgusted we put the crack pipe in the bin as we didn’t want cleaners coming in thinking it was ours before we got to inform reception. I went down to reception and told the receptionist What we had found and where to find the pipe I am unsure if the receptionist just didn’t understand me or thought I would let it go but she told she will tell housekeeping. When I went back to my room that night the pipe was gone still unhappy I went to reception again the next day(Saturday) I informed the new receptionist of what happened and she told me no report was filled from yesterday so she said she would make a report of it now and told me she will ring the manager for me to speak with her and for me to sit down which I did. She told me the manager did not answer but to wait where she told me to sit down until she rang back change of shift was happening at this time so the woman who rang the manager informed the new staff member of what was going on. The First Lady left and the second lady told me the manager still had not rang back so just to wait. After 10 minutes the receptionist told me I could leave and that she would find me once the manager rang back. An hour later the receptionist came out to me at the pool and told me that the manager would meet with me on Monday afternoon I was extremely unhappy as it was only Saturday and I felt uncomfortable in my room as I felt it was unclean (please see pictures(pictures include the crack pipe, a drop of blood on the floor, marks all over the walls and a graffiti drawn dick on the bathroom door) and the fact we found a used crack pipe in the room, however I waited until Monday as I believed the receptionist couldn’t do anything for me without the managers permission anyway. So Monday afternoon came and I went reception at half 4 they told me she still wasn’t there to come back at around 6 and she should be here pushing my plans back even further but I waited until 6 and went back down to reception to be told that the manager has had to go to a meeting offsite and won’t be able to meet with me until “10ish” on Tuesday morning(I arrived on Thursday). So I set my alarm for 10 on Monday night for Tuesday a lot earlier than I hoped to be up on my holidays but I did not want to miss the manager. Tuesday morning came I left my room at 10:15 to be ready to meet the manager at “10ish” . I went to reception and they led me to “Christina’s” office the general manager, she told me to explain my Situation so I did first question she asked me was why I moved the pipe to which I responded with “I didn’t want you thinking it was mine as I’m sure it’s still illegal to smoke crack in Portugal” for her to tell me no you should have left it there for me to see it because when I sent my staff up they said the room was fine and no sign of a pipe to which I said that I informed the receptionist on the first day that we moved the pipe into the bin and told her this. After explaining the whole situation she told me that she done all she could do by asking her staff to check the room and that the room was perfectly clean. Is she serious how does she believe that a room that had a used dirty crack pipe under a mattress is clean. I told her there is no way the room is clean when something like that that’s not very well hidden is left in a room. She told me “it’s just a pipe I can smoke tobacco from a pipe” and proceeded to take her tobacco pipe out of its case. I said I don’t condone smoking but that it’s not the same thing as crack is illegal it’s not mine it’s dirty and it was so easily found that there is no way the room is clean. She proceeded to tell me she has done everything correctly I told her not by me you haven’t I don’t feel comfortable in my room I make sure I have shoes on the whole time I came with this information on Friday it’s now Tuesday and I only have two days left of my holiday left and that your guests should be your priority. She then told me her guests are her priority but that she trusts her staff. However when I mentioned more of the story like being told to wait and about the reports she told me that this was unusual and not what usually happens and she would have to speak with her staff so I Said well 2 minutes ago you trusted your staff to say that the room is clean yet here you are wanting to speak to your staff and I told her to check cctv as she would find Me sitting at reception like the receptionist told me to. We kept going around and around in circles she kept saying it shouldn’t of happened but it happened so I said that’s it ? I’ve had to sleep in an unclean room (getting sick might I add) but your offering me nothing so she said well what would you like so I said well what are your options that you are offering me she told me I’m not offering you anything “it shouldn’t have happened but it happened” I said what if there was a baby in the room would this be a different situation if a child had found it and been in the situation I am in to which she threw her arms up. I said so your offering me nothing and she goes what do you suggest so I said refund she said absolutely not I said partial refund she said absolutely not now if when I brought this to their attention on the Friday they offered to move my room for me I would have had absolutely no problem and would have felt more comfortable however they did not they strung me along until 2 days before I leave yet she tells me to enjoy my last two days here. Cristina the general manager of the Silchoro hotels advice to me after finding a crack pipe in my room was to enjoy my last two days. Ps if you decide on staying here enjoy all of the extra charges they charge if you want the tv remote for the tv in your room, WiFi in your room is €3 per day they supply no hairdryers so it’s €2 per hour for the hairdryer it’s 75cent for them to call a taxi for you which they don’t call by the way they use a machine. They is no air con but they charge you if you want to rent a fan. They charge you if you need a cot for a baby. Avoid if possible!
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